MainStay Suites Charlotte - Executive Park

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for MainStay Suites Charlotte - Executive Park

Interior
Standard Room, 1 Queen Bed, Non Smoking
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
5840 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    5 min drive
  • Billy Graham Library
    7 min drive
  • Park Road Park
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    13 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Non Smoking (1 Queen bed, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Non Smoking (1 Queen Bed, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

MainStay Suites Charlotte - Executive Park

Hotel with free parking, near York Road Community Park
A 24-hour fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
MainStay Suites Charlotte - Executive Park offers 79 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at MainStay Suites Charlotte - Executive Park, you'll be within walking distance of Tyvola Square. Features include free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from York Road Community Park and 8 minutes from Charlotte Regional Farmers Market
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Charlotte - Executive Park. Self parking is free.

This Charlotte hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Charlotte Executive Park
Hawthorn Suites Wyndham Executive Park
Hawthorn Suites Wyndham Executive Park Hotel
Hawthorn Suites Wyndham Executive Park Hotel Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel
Hawthorn Suites Wyndham Charlotte/Executive Park Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel
Hawthorn Suites Wyndham Charlotte/Executive Hotel
Hawthorn Suites Wyndham Charlotte/Executive Park
Hawthorn Suites Wyndham Charlotte/Executive
Hotel Hawthorn Suites by Wyndham Charlotte/Executive Park
Hawthorn Suites by Wyndham Charlotte/Executive Park Charlotte
MainStay Suites Charlotte - Executive Park Hotel
Hawthorn Suites by Wyndham Charlotte/Executive Park
MainStay Suites Charlotte - Executive Park Charlotte
MainStay Suites Charlotte - Executive Park Hotel Charlotte

MainStay Suites Charlotte - Executive Park Reviews

Reviews

4.6
Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 8 out of 32 reviews" "
Rating 2 - Terrible. 14 out of 32 reviews" "

5.0/10

Cleanliness

6.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Dec 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Danger Will Robinson!!
The cleanliness of this room was horrible. There were stains, mold and mildews on the curtains. The refrigerator was old & outdated with broken handles. I probably would have dealt with all of that only because I needed a place to stay due to unforeseen circumstances, but the room was already occupied by the roaches which Hastened my departure.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
The entire building smells like cigarettes and weed. The building itself is not in good shape and there was a lot of old material, furniture, and mattresses in the hallway. The booking was for a non-smoking room, but the room had a strong cigarette smell. I was refused a refund and ended up having to leave to find a new hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Clean and Comfortable room
From outside hotel looks like an ordinary place. This establishment seemed to be going through renovations so inside seemed very disorganized. Management staff behind the reception desk was amazingly friendly and helpful. My room had all the amenities one could require. I loved the fact that floors were wooden and were very nicely cleaned. Bed was very comfortable. I thoroughly enjoyed my stay here.
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Property was being renovated, no coffee, cups, breakfast. Good for a night's sleep.
Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Stayed 1 night in Nov 2024

2/10 Terrible

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The management were kind. However, the facility was quite dirty and loud, i believe they were undergoing renovations and signs said they were under new management...the door to the room was filthy on the outside. Upon entering the room it had a bad smell. There were zero hangers in the room. There was no nightstand. Overall condition of the room was unpleasant. I left 5 minutes after checking in and went to a different hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Jed

Disliked: Cleanliness, amenities, property conditions & facilities
this property is at the end of a culdesac. Homeless people in the parking lot and nearby. Went to check-in, asked to use the bathroom, ort of order; 3 ring binder on counter titled maintenance issues, dirty entry area. Didn't feel safe.
Stayed 1 night in Dec 2024

2/10 Terrible

John Kampfer

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
Do not stay here. The facility was dirty. This shoukd not be an Hotels.com choice. It is sub-par.
Stayed 2 nights in Dec 2024

4/10 Poor

Megan

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was okay just for the one night, but would not stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Staff & service
Under going renovation and it shows
Stayed 1 night in Nov 2024

4/10 Poor

Arieanna

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

This is nothing like the pictures. Disgusting. Smells and drug use around property. I checked right back out. Did not feel comfortable or safe.
Stayed 8 nights in Nov 2024

2/10 Terrible

Stan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First this was not the staff's issue, it is an owner issue and Expedia issue. I took pictures because so unbelievable. Sent to expedia on night there. He called Mainstay. We left and got another room, which cost $200 untop of the $65 plus, that was not refunded to us. I will never recommend either establishment. This was an unbelievable experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarajine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want my refund. I did not get what i paid for, did not reflect the pictures even with renovations they say is being done. Management not responding to expedia to give refund is unexceptable. Refund now please.
Stayed 2 nights in Nov 2024

6/10 Okay

Rasheed

Stayed 1 night in Oct 2024

10/10 Excellent

NADIA, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room
Stayed 2 nights in Oct 2024

2/10 Terrible

fuquan

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was dirty , ROACHES EVERYWHERE , walls had mold , old trash and laundry just sitting in hallway it’s to much I can explain
Stayed 2 nights in Oct 2024

2/10 Terrible

Charles

Business traveller
Disliked: Amenities
The air barely worked. There were cockroaches and flies in my room. Pretty sure someone was smoking crack in the hall.
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is under new management full of construction first room shower didn't work second room dirty. Just not as pictured wouldn't recommend for anyone thank goodness we only needed one night.....
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities
The hotel was absolutely filthy, every single room we went into on all three floors had roaches located within. Stains were found on multiple sheets and comforters and there was trash in the cabinets and old clothing in the closets.
Stayed 2 nights in Oct 2024