The Residences At Windsor

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences At Windsor

Reception
Signature Studio | Bathroom
Executive Studio
Front of property
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
3501 E Independence Blvd, Charlotte, NC, 28205
  • Bojangles' Coliseum
    2 min drive
  • Chris' Deli
    3 min walk
  • Hawthorne & 8th Tram Stop
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    16 min drive

Room options

Executive Studio

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite

  • Sleeps 4
  • 1 Queen Bed

Elite Double Room

  • Sleeps 4
  • 2 Queen Beds

Signature Studio

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Residences At Windsor

Hotel with free parking, near Bojangles' Coliseum
Along with a restaurant, this hotel has gift shops/newsstands and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Weekly housekeeping is available.
The Residences At Windsor offers 179 accommodations with coffee/tea makers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

During your stay at The Residences At Windsor, you'll be within walking distance of Bojangles' Coliseum. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served weekdays for a fee
  • Amenities include a gift shop, an elevator, and an ATM
  • Just a 2-minute drive from Bojangles' Coliseum and 5 minutes from Spectrum Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. The Residences At Windsor also features gift shops/newsstands, an ATM, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 10:00 AM.
The Residences At Windsor has a restaurant on site.
A hosted evening meal is available for a surcharge on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 7.50-7.50 for adults and USD 7.50-7.50 for children
  • 1 restaurant
  • Hosted evening meal available on weekdays for a fee of USD 6

Things to do

  • Private picnics
  • Private winery tours
  • Public winery tours
  • Wine-tasting room

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)

Outdoors

  • Nature reserve

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7.50 to 7.50 for adults, and USD 7.50 to 7.50 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Independence Place
The Residences At Windsor Hotel
The Residences At Windsor Charlotte
The Residences At Windsor Hotel Charlotte

The Residences At Windsor Reviews

Reviews

6.8
Rating 10 - Excellent. 25 out of 76 reviews" "
Rating 8 - Good. 14 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 12 out of 76 reviews" "
Rating 2 - Terrible. 14 out of 76 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely not
The only saving grace is the staff, who were all super friendly. The lobby is unstaffed after a certain point, and the door to the lobby is locked then, which should’ve been an immediate red flag. When we were given a physical metal house key for our room, that should’ve been red flag 2. Driving around the building to get to our room, we quickly discovered that this is a hotel where people live, not just stay for a short time. Red flag 3. Upon entering our room, the smell of smoke was strong, there was hardly any furniture, and the bed and bathroom were filthy. The bedding wasn’t hotel bedding either, just residential bedding from Walmart. We cut our losses and dropped our key off at the front desk and high tailed it to the Hilton.
Stayed 1 night in Dec 2023

6/10 Okay

Amanda

Travelled with partner
Liked: Amenities
Overall good experience. It’s not the nicest place int he world but it was a pretty good hotel all things considered. Cleanliness was okay

2/10 Terrible

joanna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to begin with literally the only positive thing about this stay: the guy at the front desk. I can't remember his name, but he was very kind and friendly. Impressive, considering he had to work with no air conditioning. He was the only good part of the stay. I worked as a hotel maid, and I can tell you with absolute confidence that the second we pulled into the lot I knew I'd screwed up. Filthy, unsafe, grimy, dusty. The tub had pubes and a ring of grime you could feel. The room was sparsely furnished, and I can only assume the owner's daughter picked this stuff. In 2001. When she was 14. Either that, or a cheap hooker. And I mean dirt cheap. Faux leather bedside tables, faux leather chairs, faux leather headboard. Bed was like sleeping on a burlap sack full of loose stuffing laid on a plywood board. We put an ironing board under the door handle, because the only security aside from a literal key, an actual real life metal key, was a latch at the top of the door. I am not usually the demanding type, but there is absolutely no excuse for such lousy housekeeping. Dust on all the furniture, which my partner described as "in the style of Late Supervillain". It honestly felt like the kind of place where really cheap porn is filmed. The kind where you're worried that maybe this isn't all exactly consensual, but a rather unpleasant exchange of services. Also, front is hotel. Back is... shady apartments. It's like a ghetto Overlook Hotel. Avoid. At all costs.
Stayed 1 night in Jun 2023

4/10 Poor

Shannon

Stayed 1 night in Jul 2023

4/10 Poor

Stefanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
common areas were absolutely filthy. the room was decent but the bed was incredibly uncomfortable.
Stayed 1 night in May 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly desk clerk, dirty room, sink that backs up
Stayed 2 nights in May 2023

6/10 Okay

Marcus

Travelled with family
Liked: Staff & service, room comfort
Have to be honest
Stayed 1 night in Apr 2023

2/10 Terrible

Kevin

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place should be not listed as a hotel. It is a dirty cheap residence in a bad area in Charlotte. STAY AWAY.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Apr 2023

2/10 Terrible

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
This is largely a residential facility, not a hotel. No elevator, and the carpet on the stairs hadn't been vacuumed in many weeks. I felt unsafe, as there is no deadbolt, it's an old simple key lock on a doorknob. I pushed the refridgerator in front of the door to provide security. The room and bathroom were reasonably clean however, and the front staff person was friendly.
Stayed 1 night in Apr 2023

2/10 Terrible

James

Business traveller, Travelled with partner
Disliked: Staff & service
In all my years of travel I have never stayed at a hotel that didn’t have a desk clerk 24 hours a day. We arrived at 8:30pm and no one was there to check us in.
Stayed 1 night in Apr 2023

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here was outstanding
Stayed 2 nights in Mar 2023

8/10 Good

CARMEN M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind gentlemen, made my stay a great one!
When I arrived, the office was closed, but a very nice gentleman (maintenance) called the person in charge and asked me to wait a little bit. In less than 10 minutes, another gentleman arrived and took me to a room. It was very clean and what I needed. Thanks to those kind men my stay was great!
Stayed 1 night in Mar 2023

6/10 Okay

Chris

Business traveller
Liked: Staff & service
The front desk clerk Candace was very friendly. However the room I had ac did not work, sketchy people stay here because it’s an extended stay hotel. There was no iron and board like description said. My room also smelled like smoke which gave me a headache..
Stayed 1 night in Mar 2023

4/10 Poor

Diana

Disliked: Property conditions & facilities
It was just ok
Stayed 2 nights in Feb 2023

6/10 Okay

Iddrisu

Poor customer service and property not very clean
Stayed 1 night in Feb 2023

6/10 Okay

Donald

Stayed 1 night in Jan 2023

2/10 Terrible

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk accommodated us until 8:15 pm.
Stayed 1 night in May 2022

10/10 Excellent

Ieishia T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly
I enjoyed my night there it really looked like what the pictures showed and staff was lovely
Stayed 1 night in Apr 2022

4/10 Poor

Whitney

Stayed 2 nights in Apr 2022

2/10 Terrible

HENRY

Stayed 1 night in Apr 2022

2/10 Terrible

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink in room had sewage effluent dried onto the bowl. Mattress under sheets had dirt ground into it. We left the motel and cut our losses.
Stayed 1 night in Apr 2022

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at Independence Place. The staff is great and the rooms are too.
Stayed 1 night in Apr 2022

10/10 Excellent

Stevencia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was in a convenient location. My room was nice and clean, the pationwas beautiful and the staff very helpful, more specifically Candance, went above and beyond.
Stayed 4 nights in Mar 2022