Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Seasonal outdoor pool, pool loungers
Bar (on property)
1 bedroom, premium bedding, desk, blackout curtains
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    3 min drive
  • Treetops Cafe
    2 min walk
  • Woodlawn Station
    5 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    8 min drive

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Double Beds

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and airport shuttle service
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 9 minutes by car from Spectrum Center and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport / Billy Graham Parkway offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (900 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 536 out of 1006 reviews" "
Rating 8 - Good. 195 out of 1006 reviews" "
Rating 6 - Okay. 136 out of 1006 reviews" "
Rating 4 - Poor. 51 out of 1006 reviews" "
Rating 2 - Terrible. 88 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Teri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Niiyonah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was really dirty the couches was horrible and the carpets where filthy I really wish i could get my money back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guadalupe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room super clean. The only issue was that right outside my window were a group of guys listening to loud music in the middle of the night.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

8/10 Good

Terry E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Amanda, Petersburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Ive stayed at Hyatt Place before, this was the first time staying at this one. When we walked in the room smelled wet and sticky. The bathroom door design is weird making it hard to close, the bathroom is dark and very, very small. The room does have full length mirrors and i enjoyed being able to check in online. I hate that you have to pay for parking as a guest, ive stayed at the location near University, the room amenities, guest services were top tier and the parking was free.
Stayed 1 night in Sep 2024

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for overnight before flight. Clean and easy fast access to airport. Expedia has details/times wrong on breakfast if that’s important.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Amenities
The customer service was fantastic
Stayed 1 night in Sep 2024

8/10 Good

Yada, Avondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service, easy checkin and out process. Comfortable rooms and great for what we needed
Stayed 1 night in Jul 2024

10/10 Excellent

Aleyda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lady that attended the breakfast area on Saturday August 31st and September 1st was very rude and impolite. When she was asked questions about the food she would not even answer. The tables at the breakfast area were dirty with crumbs on top. The water and juices containers were no filled up at all times during the breakfast hours. However, the staff at the Front Desk were very cordial and made the check in a pleasant and fast experience
Stayed 2 nights in Aug 2024

6/10 Okay

Cassy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charge extra for parking and then charge for using a credit card which is the only option to pay for parking. Bartender talked continually for 45 minutes. Room was usual nice Hyatt place suite. But breakfast wasn’t ready in the morning. Parking situation very off putting. Other options are around.
Stayed 1 night in Sep 2024

10/10 Excellent

Rhett

Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great.
Stayed 3 nights in Aug 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited an hour for the shuttle on arrival and finally took alternate transportation
Stayed 1 night in Aug 2024

8/10 Good

Homero

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good but outdated
Stayed 1 night in Aug 2024

8/10 Good

Sean

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was more than I expected it to be. The rooms were fantastic. However, the food was not the best.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Iva Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern and clean. The staff was super friendly and helped make our stay a memorable experience. One opportunity for improvement would be the quality of breakfast foods. Enjoyed the vegetarian options, but the scrambled eggs had an unusual taste. Other than that the area was clean and overall the food was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for an overnight layover and loved the proximity and quality of the hotel! Wish the shuttle service was 24/7, but other than that we loved everything about this hotel!
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not like that in my room the AC was so old and likely broken that when it turn on or off it so so so loud it will wake me up from a deep sleep. Horrible.
Stayed 1 night in Aug 2024