Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Seasonal outdoor pool, pool loungers
Bar (on property)
Lobby
Bar (on property)
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Double Beds

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel with free breakfast, near Billy Graham Library
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport / Billy Graham Parkway offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features concierge services, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1006 reviews
Rating 8 - Good. 192 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 85 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Not the Hyatt’s I remember
Mold in shower. Torn black out curtain and someone thought it ok to just staple it which didn’t work, no ice or vending machines on each floor, parking is $10 a night, lighting in bathroom very dim
Stayed 2 nights in Dec 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Live it
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria, Rutherfordton

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LUIS

Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel with excellent service
Stayed here for one night to catch an early fight at CLT. The staff is super friendly, the rooms are spacious and clean, and they even have an in-hotel bar that is open until 10pm each night. Would definitely stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Hermes Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom tile grout lines were mildewed. Everything else was great so we gave a good review
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good basic Hotel - very clean
Hotel was nice and in a good location. Only complaint was that one elevator was not working and there did not seem to be anyone trying to fix it. Also the heater in the room was very noisy. Staff was very nice and place was spotless. Breakfast was standard low $ buffet but OK esp if you like carbs. Would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Prabin

Stayed 4 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay near airport
Stayed 1 night in Dec 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service
We stayed just one night with plans to take shuttle to airport. Hotels.com stated in 2 different locations that the shuttle was 24 hours, it is NOT. DO NOT BOOK if you need a ride after midnight or before 5am. Room was nice and big for family of 5 and front desk staff were fantastic. Room was loud we heard cars racing most the late night and the AC unit was on its last leg.
Stayed 1 night in Nov 2024

6/10 Okay

marcos

Stayed 2 nights in Nov 2024

10/10 Excellent

Patrina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy my stay as the staff was very pleasant. What could improve - room 311, my refrigerator was not on, the placement of microwave and plug for refrigerator are not guest friendly. When I mentioned concern on my refrigerator, the attendant asked me if I checked the plug. I did not want to move any furniture to get to the back of the appliance b/c the plug was not visible. The breakfast trash receptacle is too small of an opening for realistic use, other guests just let their food waste fall all around the hole, which should be a bit bigger to avoid an eye sore. In my bedding and towels, there were long hairs left within the mix. This happens in many establishments, but it is always a 'ick' finding. Overall, the value of my stay was decent. Lastly, put a little more browning to those hashbrowns, they were barely done.
Stayed 3 nights in Nov 2024

10/10 Excellent

YOUNSU

Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Close to Airport Had a couple of places close by to eat at
Stayed 1 night in Nov 2024

10/10 Excellent

Joan, New Bedford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but I had two rooms and they were reserved together. We arrived late because our flight was changed and had no trouble checking in. One problem that I had was the transport phone line being busy at 11pm so I could not get through to call for transport. I had to call the front desk, but no problem after that.
Stayed 1 night in Nov 2024

8/10 Good

Andres, Cajica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Gary

Stayed 1 night in Oct 2024