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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Hypo-allergenic bedding, down duvets, in-room safe, desk
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Renaissance Park
    ‪11 min walk‬
  • Charlotte Regional Farmers Market
    ‪3 min drive‬
  • Billy Graham Library
    ‪3 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Charlotte Airport / Billy Graham Parkway

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1007)
The price is €169
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hyatt Place Charlotte Airport / Billy Graham Parkway

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Charlotte Airport/Lake Pointe. During your stay, you'll be within walking distance of Renaissance Park. You'll find features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Renaissance Park and a 3-minute drive from Billy Graham Library
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per day)
  • Uncovered extended parking on site (USD 10.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:30 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1002 reviews" "
Rating 8 - Good. 250 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mary Lou

Disliked: Staff & service, room comfort
False Advertising
We were refused our room. Even though we have stayed at this property twice previously with our cat, they refused to let us check in as they said they had newly renovated & no longer would allow a cat. The property is listed as pet friendly but will only allow dogs as they say cats are more destructive than dogs. Three employees including the general manager were very uncooperative & verged on rude. They said we had to deal with Expedia for our refund & did not even offer to help us find alternative accommodation. We drove an hour out of our way to escape the gridlock in Charlotte to find a hotel that was willing to accept a cat. We are extremely annoyed & will be taking this issue up with the Hyatt management as well as Hotels.com for false advertising.
Stayed 1 night in Oct 2024

10/10 Excellent

Ketura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and it’s close to a lot of restaurants!
Stayed 1 night in Oct 2024

10/10 Excellent

Karen Jean, Durham

Stayed 2 nights in Oct 2024

2/10 Terrible

Manuela

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt room with bugs.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport in a in nice and safe location. Free breakfast and easy walk to other food options is key.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was probably the best that I have stayed in, in a long time. I loved it.
Stayed 2 nights in Oct 2024

6/10 Okay

Vinson

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mychelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was due to the power outage stemming from Hurricane Helene.The staff went out of their way to welcome and meet our needs
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It went well
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Stayed 1 night in Sep 2024

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sujata

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not upto mark
Stayed 1 night in Aug 2024

10/10 Excellent

BilliePaige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

KENNETH, grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean, well-appointed rooms, decent breakfast, great staff, shuttle service every 30 minutes to airport, what’s not to like?!
Stayed 1 night in Aug 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa, Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always. Staff is very friendly and helpful. Rooms very clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

Yaniurbys

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Es un hotel muy tranquilo, está limpio, acogedor. No nos gustó que las amenities como microwave está afuera de las habitaciones
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

ahmed

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marques

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel to stay in. If I am ever in the Charlotte area again, I will look forward to staying here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ethan

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle is a great option and it’s close to a bus station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024