Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Exterior
Down duvets, pillow-top beds, desk, laptop workspace
Exterior
Seasonal outdoor pool
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    15 min walk
  • The Amp Ballantyne
    3 min drive
  • CSA OrthoCarolina Sportsplex
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    29 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Suburban Charlotte hotel in Ballantyne with free breakfast
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel. During your stay, you'll be within walking distance of Shoppes at Ardrey Kell. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Just a 3-minute drive from The Amp Ballantyne and a few minutes from Elon Homes Regional Park
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel also features a terrace, a picnic area, and coffee/tea in a common area. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 636 out of 1000 reviews" "
Rating 8 - Good. 161 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 74 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jun ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They had a great breakfast and the main desk would text and ask if we needed anything. It was all very pleasant.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chianta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in
Stayed 3 nights in Aug 2024

10/10 Excellent

Priscilla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and close proximity to dinning options were great. The room was very big and spacious.
Stayed 3 nights in Aug 2024

10/10 Excellent

Haesun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Wolfe city

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel, Wolfe city

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and clean!
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! We stayed there only one night on our way to florida and very clean!!! The staff was very welcoming and nice! They asked me few times if I needed anything! I would go back there anytime! I recommend!
Stayed 1 night in Aug 2024

4/10 Poor

Betrice, Edgewood

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn't like that people smoked directly in front of tge property; otherwise it was a great stay.
Stayed 4 nights in Aug 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast i thought could use some improving but overall the pool is nice the bed is cozy! They have games to play which was a sweet touch!
Stayed 3 nights in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Roman

Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
The chargers for EVs did not work the entire duration of our stay. The staff were pleasant but were not very knowledgeable about how to fix or operate the chargers.
Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Very friendly staff. Clean and updated room.Problem with water pressure in bathroom sink. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
The place was really nice. I love that they use Dove products and they had a short trail I was able to walk after breakfast. Speaking of breakfast, they had a great variety of things to eat and the area was very well maintained. I also liked that they had board games in the lobby area, that was different & nice!!
Stayed 5 nights in Jul 2024

6/10 Okay

Ramona

Liked: Cleanliness
The staff was fine. But I requested my room to be cleaned for the remainder of my stay and they only came once to clean my room and I stayed with them 4 nights. Me and my husband always stay at a holiday inn Express every where we travel but the experience is not the same. Its not as clean as others the rug smells like it needs to be shampooed which really disappointed us.
Stayed 4 nights in Jul 2024

8/10 Good

JaNet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe property. Breakfast had a lot to be desired.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharonda, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clealiness.
Stayed 2 nights in Apr 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
overall good stay. Needed toilet paper for bathroom & request was never responded to. Easy parking. Free breakfast convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024