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Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

Exterior
Exterior
Standard Room, Multiple Beds
Point of interest
Check-in/check-out kiosk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
1911 Broadcast St, Gastonia, NC, 28052
  • Rankin Lake Park
    ‪10 min walk‬
  • Little Theater of Gastonia
    ‪4 min drive‬
  • Gastonia Farmers Market
    ‪5 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Room

Comfort Suites Gastonia - Charlotte

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1005)
The price is €109
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Comfort Suites Gastonia - Charlotte

About this property

Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

Hotel with free breakfast, near Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. offers 80 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. gets high marks from our customers. During your stay, you'll be within walking distance of Rankin Lake Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by foot from Rankin Lake Park and a 4-minute drive from Little Theater of Gastonia
  • Pets welcome for a fee
Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

This Gastonia hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (850 square feet)
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 22 2025 to February 21 2025 (completion date subject to change). The following areas are affected:
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 799 reviews" "
Rating 8 - Good. 248 out of 799 reviews" "
Rating 6 - Okay. 116 out of 799 reviews" "
Rating 4 - Poor. 50 out of 799 reviews" "
Rating 2 - Terrible. 54 out of 799 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

Gerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible
Stayed 2 nights in Oct 2024

2/10 Terrible

Tammie

Stayed 1 night in Sep 2024

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun weekend
The people work there were very friendly the bed was comfortable the room was clean
Stayed 1 night in Jun 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They should inspect after maids clean the room cause they didnt clean the bathroom and their was a dead roach on the side of the fridge very visible...so the question is what else they didnt do
Stayed 2 nights in Sep 2024

10/10 Excellent

CLIFFORD

Liked: Cleanliness
.
Stayed 1 night in Sep 2024

8/10 Good

Valencia

Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This location did not post that they were renovating on their site. They should considering the extent of work being done there. I would have stayed somewhere else for the price I paid in that area. The lobby was almost a blank canvas and whoever is completing the work does not clean up well when they are done working for the day. This should have been done more strategically…by floor or by section/wing/hall. Maybe they should have just shut the hotel down for a few weeks to do the full project. Our room had water on the floor near the entrance from the fridge, plus paint and smudges in the restroom and shower. Hopefully they were not done renovating the room because it still needed some touch up and clean up. We also had no shower gel. Besides do what seemed to be a new bed, this property was a little bit of a disappointment.
Stayed 1 night in Sep 2024

2/10 Terrible

Brandy, Butler

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good about the property. Remodeling, so everything was dirty, coin opperated laundry, but no quarters, breakfast was very limited and not well maintained. If able I would give 0 stars.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lydell and Veronica

Stayed 3 nights in Jul 2024

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a well below average experience that compelled me to write a review. I would recommend travelers DO NOT stay here while the property is under construction, which it looks to be the case for the next few months. The staff were friendly and did they best they could under the circumstances. I was especially displeased with having airborne wall paint dust get in my coffee while in the lobby for only a few moments. The property is not clean and should not be open for guests unless you are a true loyalist to the Holiday Inn Express brand. If I had known the hotel was in this type of shape beforehand, I absolutely would not have stayed here- there are plenty of other comparable hotel in the Gastonia area. I am sure the hotel will look nice after construction finishes but not a moment before...
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Sep 2024

6/10 Okay

Tahera

Travelled with family
Liked: Room comfort
Strictly average
The hotel is currently going through renovation because of which the whole place is a mess with carpets being removed and water leaking from the ceiling. Keep that in mind before booking. Strictly average hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Shelley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of construction going on the entire time of stay. Rooms and hall smelled of paint and strong chemicals. Our sink in bathroom leaked so bad to the point that we couldn’t use it and they didn’t offer to move us just said they didn’t have anyone to check it at that time and we could let management know when we checked out.
Stayed 2 nights in Aug 2024

8/10 Good

JOHN

Liked: Staff & service
Hotel is under renovation so parts of it look a reck. Carpets ripped up, sheet rock dust, ladders, and buckets everywhere. Our room was completely remodeled except for the tub. The room was very modern, very clean, but the tub was awful. It needs to be replaced, perhaps it’s already on their agenda to do. But the hotel staff is excellent! The breakfast was really, really good with omelettes, bacon and sausage. Impressive for a hotel breakfast. I would definitely recommend the hotel after the renovations are finished.
Stayed 2 nights in Aug 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
The room was great bit I would have liked to have known that the hotel was being renovated. There was alot of clutter and construction debris around the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction nightmare
The hotel is under MAJOR renovations to the pint of the room numbers taped above the doors, naked light bulbs in the hallways, open paint buckets left by the ice machines, and more. I’m surprised any of that is acceptable under construction codes.
Stayed 1 night in Aug 2024

8/10 Good

Jesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is currently being renovated so dont be in shock when going to your room. All staff are very nice but there is a particular gentleman that works at the front desk who is so nice. He worked on Sunday afternoon and Saturday when I was checking out. He makes you feel so welcomed!! The property is conveniently located near interstate 85. I was able to get to my destination in minutes.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reported fall not addressed. Otherwise great stay
Stayed 2 nights in Jul 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room the AC in it was loud and annoying. We ended up leaving at 4 in the morning because I couldnt sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
No worries stay. Very clean and helpful staff.
Stayed 3 nights in Jun 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024