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Four Points by Sheraton Charlotte - Lake Norman

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Charlotte - Lake Norman

Exterior
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Breakfast and dinner served
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
16508 Northcross Drive, Huntersville, NC, 28078
  • Birkdale Village
    ‪14 min walk‬
  • Lake Norman
    ‪4 min drive‬
  • Discovery Place Kids
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

Traditional Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Charlotte - Lake Norman

Hotel with free parking, near Birkdale Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of bedsheets is available on request.
Four Points by Sheraton Charlotte - Lake Norman offers 101 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Charlotte - Lake Norman. During your stay, you'll be within walking distance of Birkdale Village. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Birkdale Village and a 4-minute drive from Lake Norman
Four Points by Sheraton Charlotte - Lake Norman offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. The business-friendly Four Points by Sheraton Charlotte - Lake Norman also features gift shops/newsstands, laundry facilities, and a convenience store. Self parking is free.

This 3-star Huntersville hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.
The FOUR - This restaurant serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily: USD 5 per person
  • 1 restaurant

Restaurants on site

  • The FOUR

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (2100 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Lake Norman
Sleep Inn Lake Norman Hotel
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Lake Norman Huntersville
Huntersville Inn
Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
Four Points Sheraton Charlotte Lake Norman Hotel
Four Points Sheraton Charlotte Lake Norman Huntersville
Four Points Sheraton Charlotte Lake Norman
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte - Lake Norman Hotel
Four Points by Sheraton Charlotte - Lake Norman Huntersville

Four Points by Sheraton Charlotte - Lake Norman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 247 out of 568 reviews" "
Rating 8 - Good. 157 out of 568 reviews" "
Rating 6 - Okay. 96 out of 568 reviews" "
Rating 4 - Poor. 42 out of 568 reviews" "
Rating 2 - Terrible. 26 out of 568 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Natasha

Stayed 1 night in Oct 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James T

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel
Stayed 3 nights in Aug 2024

2/10 Terrible

Lila A

Liked: Cleanliness
It was clean. Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James M

Liked: Cleanliness, property conditions & facilities, room comfort
bar and restaurant not open on weekends
Hotel seems relatively new so it's in good shape. Rooms are small, bathroom is okay size. We picked this hotel over others because they had a bar and restaurant. Neither opened in the Friday and Saturday that we were there. We asked the front desk and they said it was only going to be open Mon thru Thursday and were suprised it was not open Friday. There was no explanation why. It did have the breakfast buffett. We were given no advance notice that this would be the case.
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom could have been cleaned better.
Stayed 1 night in Jun 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a safe area and the staff was very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

ryshee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfort place to stay
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Rest place to stay. The property is sort of hidden which makes it a gem. It’s safe and quiet, conveniently located off the main highway. Is close to restaurants and shopping. I took off a star because The breakfast that’s offered does not match the cost. I’ve had better breakfast at 2.5-3 star restaurants which offers the same exact menu.
Stayed 2 nights in Jun 2024

6/10 Okay

joanne

Liked: Staff & service
TV stations, roaches in room, tight fit, breakfast fair. Staff very nice and helpful.
Stayed 4 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet and comfortable.
Stayed 2 nights in Jun 2024

6/10 Okay

Leetah

Stayed 1 night in Mar 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay, easy check in and welcoming staff.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in May 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

4/10 Poor

Mary

Stayed 1 night in May 2024

8/10 Good

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the cleanliness, amenities, staff, and the overall experience exceeded my expectations. I'll be back and would definitely recommend the property
Stayed 1 night in May 2024

2/10 Terrible

KATHARINE

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Noisy throughout the entire time we were there. The Roaches in the room made us pack up and leave. We were unable to get any sleep because of the noise. Did not even stay through the night, because of the bugs poor health conditions
Stayed 2 nights in May 2024

4/10 Poor

Sean

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Way too loud
Way too noisy paper thin walls. Heard everybody talking all night long.
Stayed 1 night in May 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service
The king mattress, pillows and linens were very comfortable and the buffet breakfast was divine! We stayed on the night of May 10th and the gentleman at the front desk to check us in after 9:30pm should be recognized and be selected for the next open manager position quickly. We watched him represent Four Seasons with a high level of professionalism and integrity. Multiple guests were in awe of his calm demeanor, speed and thoroughness as he addressed each need. First impressions mean a lot in the hospitality industry and he went above and beyond!
Stayed 1 night in May 2024

4/10 Poor

Tara

Stayed 1 night in Mar 2024

2/10 Terrible

Tara

Travelled with family, Business traveller
Liked: Amenities
No one was at the front desk for like 30 min. They had to send someone from Courtyard. Unacceptable for Marriott.
Stayed 1 night in May 2024