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Courtyard by Marriott Charlotte City Center

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte City Center

Exterior
Room, 2 Queen Beds, Non Smoking, Courtyard View | Courtyard view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
View from property
32-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
237 S Tryon St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪6 min walk‬
  • Spectrum Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View, Corner

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, City View, Corner

  • City view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Hearing Accessible)

  • 55.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

  • 70.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Executive Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Charlotte City Center

Hotel with a 24-hour fitness center, a short walk to Spectrum Center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Charlotte City Center offers 181 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Courtyard by Marriott Charlotte City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame
  • Local-area shuttle service available
Courtyard by Marriott Charlotte City Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2196 square feet (204 square meters) and includes conference space. A terrace, gift shops/newsstands, and a picnic area are also featured at the business-friendly Courtyard by Marriott Charlotte City Center. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,196 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center
Courtyard Marriott Hotel Charlotte City Center
Marriott Charlotte City Center
Marriott Charlotte City Center Courtyard
Marriott Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center Hotel
Charlotte Courtyard
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard by Marriott Charlotte City Center Hotel
Courtyard by Marriott Charlotte City Center Charlotte
Courtyard by Marriott Charlotte City Center Hotel Charlotte

Courtyard by Marriott Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 294 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel and service was great. However the pullout couch was not. It’s not the average size pullout couch and very uncomfortable. The room felt small and like it was just thrown in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stop

We enjoyed our stay. Everything was great. Would definitely go back.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A decent stay... but better options

I have stayed at a variety of hotels in downtown Charlotte in recent years. This hotel was clean, comfortable & convenient (even though there are a lot of homeless people in this area of downtown). However, I was not impressed with the overall management. When we arrived, the general manager was manning the front desk and seemed to be having a rough evening. He belittled the fact that I had booked our stay on Hotels.com. When I asked him about the free breakfast included in my booking, he failed to mention that their restaurant would be closed the next morning (New Year's Day). Although I realize that a Courtyard Marriot isn't a high-end hotel and that you often get what you pay for, I will have to be rather desperate to give this property my business again. There are too many better choices in downtown Charlotte where my Hotels.com booking is valued.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out it was great. The room was AWESOME. Very spacious. I didn’t like that on-top of paying for the hotel room it was an additional $30 for parking in the parking garage attached the hotel. However parking in the parking deck was secure and attached to the hotel so no complaints except the additional cost. I liked that the doors locked at a certain time and only were accessible with a key card.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Stayed 1 night in Dec 2024

10/10 Excellent

Claudine

Stayed 1 night in Jan 2025

10/10 Excellent

Aunalea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Justin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Oct 2024

8/10 Good

Jayton

Business traveller
Liked: Cleanliness, staff & service, amenities
This was a great location for what I needed. I was able to walk to many restaurants and shopping nearby. The staff was excellent and let me check in early. They were very helpful with all my questions. Everything was great, the only complaint i have is the shower was either scalding or very cold, no in between. Attempted microadjustments of the temperature handle but it wouod immediately switch hot and cold with a tiny movement of the handle. Otherwise everything was great.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness
Overall the stay was very good. You are charged an extra 100$ for parking which was a surprise when checking in. The fire alarm did go off and the whole building had to evacuate for someone accidentally… pulling the fire alarm in the parking garage beside us. There was a big concern for there not being accessible ways for handicap people to get down and it was heartbreaking. The staff did not handle that part appropriately.
Stayed 2 nights in Dec 2024

2/10 Terrible

donald

Stayed 1 night in Dec 2024

8/10 Good

Krystina

Liked: Cleanliness, property conditions & facilities
You should include parking in hotel prices because $30 per day is a little excessive. Most of my power outlets did not work and when i showered water would spray all the way to the toilet and when I mentioned it to the front desk staff, I was told that it happens and I was the only one to complain. Location was convenient but the actual Marriot was only a block away and is much preferred to this location for the quality of rooms and service.
Stayed 2 nights in Dec 2024

10/10 Excellent

DEBORAH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Beds are terrible! My back aches! many complaints!

The beds were horrendous. Got back late from a night out and sunk into a worn out mattress that sloped to the center. I slept on better in summer camp. I complained in the morning and was told they know and get a lot of complaints. Geez, no advance warning? I asked if they were full last night as was told no. But then why…?? There are new beds due in May… it’s hard to believe it takes Marriott 6 months to improve beds “they often get complaints about”…what’s more important than the bed at a hotel???
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Panther football game. Was very convenient and met our needs.
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Les

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort

Good stay

Our stay was good. The front staff was great .As far as the room, there was a musty smell in the room, like the carpet needed a thorough cleaning.
Stayed 2 nights in Dec 2024

8/10 Good

Lissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had to pay 30 a day for parking. homeless person right out side of hotel
Stayed 2 nights in Dec 2024

4/10 Poor

Zanbresha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was good except my tv in my room did not work, I called 3 times to get it fixed and the last result was switching rooms but I had already unpacked everything and didn’t feel like packing everything back up. So no television was available and that was a HUGE issue for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Amichia

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

4/10 Poor

Lorena

Stayed 2 nights in Dec 2024

10/10 Excellent

Kashay

Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come back!
Stayed 1 night in Dec 2024