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Comfort Suites Lake Norman - Huntersville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Lake Norman - Huntersville

Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Lobby
Suite, Multiple Beds, Accessible, Non Smoking
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
14510 Boulder Park Drive, Huntersville, NC, 28078
  • Discovery Place Kids
    19 min walk
  • Joe Gibbs Racing
    4 min drive
  • Birkdale Village
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Suite, Multiple Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Comfort Suites near Birkdale Village- Huntersville

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (884)
The price is €111
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Comfort Suites near Birkdale Village- Huntersville

About this property

Comfort Suites Lake Norman - Huntersville

Hotel in Huntersville with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Comfort Suites Lake Norman - Huntersville offers 89 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Lake Norman - Huntersville. During your stay, you'll be within walking distance of Rosedale Dog park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Lake Norman and 7 minutes from Northlake Mall
  • Dogs welcome for a fee
Comfort Suites Lake Norman - Huntersville offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Lake Norman - Huntersville. Self parking is free.

This Huntersville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Free on-the-go breakfast available weekdays 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (700 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Sofa bed

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Lake Norman
Comfort Suites Lake Norman Hotel
Comfort Suites Lake Norman Hotel Huntersville
Comfort Suites Lake Norman Huntersville
Comfort Suites Lake Norman Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Huntersville
Comfort Suites Lake Norman - Huntersville Hotel Huntersville

Comfort Suites Lake Norman - Huntersville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1002 reviews" "
Rating 8 - Good. 274 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but the pool was closed by the Health department, the gym wasn't well ventilated, and the TV options were limited. Free breakfast was good but a tad cold, butter was refrigerated and hard to spread. Aside from that everyone was lovely and would do again
Stayed 3 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Issues with door lock on room took an hour to resolve. Overheard them say it happened before. Otherwise everything was good there.
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was quick and friendly. The halls were dirty. The maid left our door open and we had been out all day
Stayed 2 nights in Sep 2024

10/10 Excellent

Tai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 0lace
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohammed, Henrico

Stayed 1 night in Aug 2024

8/10 Good

Avinder

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not working during our stay. Pool was the reason to book this hotel, so we had to go out to the park for our kids. The room was good and breakfast was also decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Staff & service, room comfort
This definitely a stay away from hotel!
One of our worst stays!! Hotel description is not what you get. Description says it has a pool and hot tub. Pool was closed by health department. Hot tub was filled in with concrete. On top of this, the business center was out of order, not a single ice machine worked in the entire hotel, the phones did not work in our room, and one of our TVs did not work in our room. Basically, we had a room to sleep without any of the amenities the deacription stated. When we addressed the issues with the front desk, they said it will be added to a list . No apology or attempt to help us as a customer. We felt like we were being blown off. Lastly, there was pubic hair in the shower before any of our group had used it. DISGUSTING!!!
Stayed 2 nights in Aug 2024

8/10 Good

Calvina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Closed to shop
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Ricky

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was awesome… But, my room door wouldn’t open, had to get help 3 times. Ice machine didn’t work. Carpets were worn and ugly. AC unit was not cold and couldn’t find thermostat. I canceled my stay and went to Hampton Inn across street.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy. Clean and friendly. Great experience overall while traveling for work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine Mariko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness
Disappointed
I was disappointed in this hotel. This was my 3rd stay here. Its really gone down hill. The TV didn't work in the room. I brought to the attention of two different staff members. The manager was supposed to come fix but never showed up. There was a huge rip in the comforter. The tub backed up and took forever to drain. I noticed duck tap around the wall outside the elevator. The pool bathroom was filthy with dead bugs on the floor. Unattended children were unruley at the pool. To top all that off there was a man screaming profanities out in the parking lot. This is the first time i have not felt safe at this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Jewel

Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Staff & service, amenities
A little out dated, but not bad
Stayed 2 nights in Jul 2024

10/10 Excellent

Shay

Stayed 1 night in Jul 2024

4/10 Poor

Sharlie

Disliked: Staff & service, amenities, property conditions & facilities
We had two beds and a pull out from couch bed. But we wasn’t giving the things we needed the pul out bed. When asked they gave a sheet and blanket but no pillows. And not the complete bed spread. And the blankets we had on beds was ripped. I don’t feel like I should have to pay for the whole experience and only get half the experience. It honestly mad me so mad. Just make sure you do better after this.
Stayed 1 night in Jul 2024

6/10 Okay

CLAUDETTE

Disliked: Cleanliness
Room was very dirty, walls, doors, bathroom counter dirty, room smelled of smoke
Stayed 2 nights in Jul 2024

2/10 Terrible

Yvonne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the ceiling was leaking water into the front desk. I checked in and proceeded to my room just to find that it smelled as if a dog had been present. I found dog hair which I am allergic to and the shower in the bathroom had not been cleaned. The soap from the last visit was still in the shower.
Stayed 2 nights in Jul 2024

2/10 Terrible

James, Wellington

Travelled with family, Travelled with family and small children
Disliked: Amenities
The staff was super nice and helpful; however, this was by far the worst hotel I’ve ever stayed at. The hotel allows pets. It has a horrible odor throughout. Floors have large stains throughout the corridors. The elevator sounded like it was going to fail at any moment. Our door lock was coming off the door, and I had to screw it back on. The rooms also smelled horrible. There were parts of the wall clearly meant to be repaired but had white spackle showing everywhere. The water was scolding hot and not appropriate for children nor adults. Dead bugs in the breakfast area. Do not stay here.
Stayed 1 night in Jul 2024

8/10 Good

Mary Ann Grace

Stayed 1 night in Jul 2024

4/10 Poor

Debra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed and Surprised.
My stay was terrible :Entrance was dirty. Trash can overflowing with trash, filthy carpet in the lobby, the hotel was overflowing with cigarettes smoke & etc .the pool was filthy, excercise room was filthy and sweltering- too much to say. Did not feel safe. I will never stay at a comfort (choice hotel ever again). Not as it appears online.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. We enjoyed our stay.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacking and then some
There were lightbulbs burnt out in the bathroom, not enough towels for our whole crew, no way to call the front desk, none of the three room phones worked. Upon walking to the front desk, was kindly ask to return in 20 minutes as towels were currently in the dryer. The door to the room stuck and made room re-entry difficult. The bathroom sink was clogged and had a slow drain. At breakfast, I discovered the waffle maker timer broken and informed other guests when they tried to use it, despite a worker being present the entire time. The maid staff also had a table and ate breakfast with the guests, which seemed odd. The is the first negative review I’ve ever given, but this hotel was a huge disappointment.
Stayed 1 night in Jul 2024

8/10 Good

Jewel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Will stay again
Stayed 1 night in Jul 2024