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Canopy by Hilton Charlotte Southpark

4.0 star property

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Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down duvets, in-room safe, desk
Lobby
Hallway
Bar (on property)
Premium bedding, down duvets, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    ‪12 min walk‬
  • SouthPark Mall
    ‪15 min walk‬
  • Quail Hollow Club
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Balcony

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1031)
The price is €192
for 1 room
includes taxes & fees
12 Apr - 13 Apr
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About this property

Canopy by Hilton Charlotte Southpark

Hotel with a health club, near SouthPark Mall
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you'll be within walking distance of SouthPark Mall. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the clean accommodations
  • Just a 2-minute drive from SouthPark Mall and 10 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Health club

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 544 out of 759 reviews
Rating 8 - Good. 113 out of 759 reviews
Rating 6 - Okay. 44 out of 759 reviews
Rating 4 - Poor. 29 out of 759 reviews
Rating 2 - Terrible. 29 out of 759 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed here over Christmas and asked about getting a bigger room when we arrived. (Not for free) and were told were none available even though I had just looked online and saw there was. The rates online were also a lot cheaper than when I originally booked. There was hardly anyone staying at the hotel the entire time so I was confused as to why we couldn’t have another room. The restaurant or bar was not open which we feel should have been relayed to us upon booking. We choose hotels that have bars for this reason. We would have stayed elsewhere had we known this. Next time we travel to Charlotte we will pick another place.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

Goldie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good enjoyed the contemporary style
Stayed 1 night in Dec 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is, the rug in the room was BADLY stained. Should be steam cleaned or replaced.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything excep the parking was tight. Everything else was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Nealie

Stayed 2 nights in Nov 2024

10/10 Excellent

Kamesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and quaint. On-site bar and dining options were amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and designed nicely. Would definitely return !
Stayed 2 nights in Nov 2024

10/10 Excellent

SEDRICK, Waldorf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Nov 2024

8/10 Good

George

Stayed 2 nights in Nov 2024

2/10 Terrible

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Breakfast Staff 11-19-2024
the staff in the am at the restaurant were awful, ignored me while I waited for a table then told me to sit anywhere, after I sat no menu and the male staff sat other people and waited on them while continuing to ignore me. I will never stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Nov 2024

6/10 Okay

Sheena

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Aesthetically pleasing lobby/bar, great location for what I needed. Disappointed in the cleanliness, especially for the price point. The shower had visible signs of not being cleansed properly.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. Will definitely be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tammy Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas, Westborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Decorated perfectly. The bartender was awesome!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

RAYMOND

Stayed 1 night in Nov 2024

10/10 Excellent

Demond

Stayed 2 nights in Oct 2024

10/10 Excellent

Mylund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality
Stayed 1 night in Oct 2024