Candlewood Suites Huntersville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Huntersville, an IHG Hotel

Premium bedding, down duvets, in-room safe, desk
Property amenity
Exterior
Premium bedding, down duvets, in-room safe, desk
Studio Suite, 1 Queen Bed | Private kitchen

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
16530 Northcross Drive, Huntersville, NC, 28078
  • Birkdale Village
    12 min walk
  • Lake Norman
    4 min drive
  • Lake Norman Visitors Center
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    23 min drive

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Huntersville, an IHG Hotel

Hotel with free parking, near Birkdale Village
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Candlewood Suites Huntersville, an IHG Hotel offers 75 air-conditioned accommodations with washers/dryers and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Candlewood Suites Huntersville, an IHG Hotel, you'll be within walking distance of Birkdale Village. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 12 minutes by foot from Birkdale Village and a 2-minute drive from Birkdale Golf Club
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Huntersville, an IHG Hotel. Self parking is free.

This Huntersville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Huntersville
Candlewood Suites Huntersville
Candlewood Suites Huntersville Hotel Huntersville
Candlewood Suites Huntersville Aparthotel
Candlewood Huntersville
Huntersville Candlewood Suites
Candlewood Suites Huntersvill
Candlewood Suites Huntersville
Candlewood Suites Huntersville, an IHG Hotel Hotel
Candlewood Suites Huntersville, an IHG Hotel Huntersville
Candlewood Suites Huntersville, an IHG Hotel Hotel Huntersville

Candlewood Suites Huntersville, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 321 reviews" "
Rating 8 - Good. 90 out of 321 reviews" "
Rating 6 - Okay. 41 out of 321 reviews" "
Rating 4 - Poor. 26 out of 321 reviews" "
Rating 2 - Terrible. 31 out of 321 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Trista

Liked: Staff & service
Great location. Run down property.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! Everyone here is extremely friendly and the room is perfect. We are able to utilize the kitchen in our room, which has beautiful, clean appliances and cupboards that are stocked with everything we need. The bed and pillows are really comfortable, and the AC is quiet and works great. Affordability and comfort that we appreciate a lot on our long road trip! We would definitely stay here again!
Stayed 3 nights in Jul 2024

6/10 Okay

Ajile

Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and smelled like smoke and old cigarettes everywhere. Staff was gracious, knowledgeable and very helpful
Stayed 1 night in Jul 2024

8/10 Good

Ajile

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and smells like smoke and old cigarettes everywhere. The staff was gracious, smart and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Very clean and comfortable
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jun 2024

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A two-day stay! It was what I needed: quiet and close to family residence. Thanks!
Stayed 3 nights in Jun 2024

4/10 Poor

Jenna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had stayed here before but it has gone downhill since. The woman at the front desk was very nice and did try to accommodate us. There was an unpleasant odor and a bit dingy. The first room we were given was never cleaned. The second room was OK but the overall hotel condition was sub par. The directions for connecting to the WIFI were different than what the paper instructions were. Just an overall unpleasant experience.
Stayed 3 nights in May 2024

8/10 Good

Eve

Stayed 1 night in May 2024

8/10 Good

Victoria

Stayed 2 nights in May 2024

8/10 Good

Roni Lynn

Travelled with family
Stayed 2 nights in May 2024

6/10 Okay

allison

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In need of some TLC
I don't know who owns this property, but you can tell very little thought or resources were put into "updating/redecorating." The smell in the hallways and room was very unpleasant. The mattress made sounds when you rolled over, sat up, or sat down on it. Caulk was used to fill large gaps, carpet was laid haphazardly.
Stayed 2 nights in May 2024

2/10 Terrible

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. However, the room furniture is too, too small, especially the bed. The bed was very low to the ground and uncomfortable. My mother is 78 and was not able to get in or out of the bed comfortably, nor was she able to get a good night’s sleep in it. Again, it’s a beautiful hotel, but unfortunately we had to change locations.
Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
One night stay
This hotel is in a convenient location. The staff was nice. The room and bed were fine. The bathroom needed a serious upgrade. The parking spaces in the parking lot are very narrow and there were a lot of work trucks. Be careful where you park if using a personal vehicle as it could easier be hit by someone opening their car doors.
Stayed 1 night in Apr 2024

2/10 Terrible

Helena

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Overall just wasn’t pleased, smelled like cigs & weed, elevator was dirty, didn’t even work properly. Long check in process.
Stayed 1 night in Apr 2024

2/10 Terrible

Daniel, Etobicoke

Stayed 1 night in Apr 2024

2/10 Terrible

Autumn

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood never let us check into our room. Spent money for no reason. I’m super disappointed!
Stayed 1 night in Apr 2024

2/10 Terrible

Tommie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Martha

Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very pleasant. The hotel is located close to shopping and dining. The room was clean but in the plumbing fixtures were in terrible condition. The bath tub was cracked and the tub spout was loose. The faucet in the kitchenette leaked. The room door handle jammed so opening the door from the hallway was sometimes a challenge. I reported it but no one came to repair the door handle. The attempts at maintenance were poorly done. The bathtub had been patched, then painted, but not with the correct acrylic paint designed for tubs. The loose bath spout had been glued back on using sealant but that failed and the spout almost fell off when I pulled up the diverter for the shower. I cannot recommend this hotel in its current condition.
Stayed 3 nights in Mar 2024

6/10 Okay

Towanda

Liked: Cleanliness, property conditions & facilities
Check in process was not great. The staff member was not able to check me in right away even though the funds had come out of the account already. Reservation had been made hours beforehand and Expedia hadn’t
Stayed 1 night in Mar 2024

4/10 Poor

Angelia J

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A-Okay.
Someone knocked ( loudly ) on my door at 2:37am and wakes me from a sound sleep. When I got up to ck the peephole? I didn’t see anyone there… definitely didn’t imagine this. That isn’t anything management can ‘fix,’ unfortunately. My room was very clean, comfortable, accessible and in a good area of the hotel. Great check-in and check-out.
Stayed 1 night in Mar 2024

6/10 Okay

Kenzie

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The quality was very rough. We only used it for sleeping as we were out most of the day but the shower and bathroom as a whole was very run down. The walls looked rough and the air conditioner was extremely loud. Overall it was an alright stay. I felt safe and had a bed that didn’t feel dirty so that’s the most important thing, but the place could definitely use some maintenance work.
Stayed 2 nights in Feb 2024