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Best Western Inn & Suites - Monroe

2.5 star property

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Photo gallery for Best Western Inn & Suites - Monroe

Exterior
Outdoor pool, pool loungers
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2316 Hanover Drive, Monroe, NC, 28110
  • Dowd Center Theatre
    ‪4 min drive‬
  • Treehouse Vineyards
    ‪6 min drive‬
  • Atrium Health Union
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Monroe by IHG

  • Pool
  • Parking included
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (763)
The price is €136
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Hotel & Suites Monroe by IHG

About this property

Best Western Inn & Suites - Monroe

Hotel in Monroe with free breakfast and a 24-hour front desk
Along with an outdoor pool, this hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Inn & Suites - Monroe offers 64 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Best Western Inn & Suites - Monroe, you'll be close to Dowd Center Theatre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Just a 4-minute drive from Dowd Center Theatre and a few minutes from CarryAll Patient Carts
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn & Suites - Monroe. Free self parking is available.

Smoking is allowed in designated areas at this Monroe hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 96
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Inn Monroe
Best Western Monroe
Monroe Best Western
Monroe Best Western
Best Western Monroe
Best Western Inn & Suites - Monroe Hotel
Best Western Inn & Suites - Monroe Monroe
Best Western Inn & Suites - Monroe Hotel Monroe

Best Western Inn & Suites - Monroe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 426 reviews
Rating 8 - Good. 142 out of 426 reviews
Rating 6 - Okay. 43 out of 426 reviews
Rating 4 - Poor. 24 out of 426 reviews
Rating 2 - Terrible. 10 out of 426 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Liked: Amenities
Outside rooms
Stayed 1 night in Nov 2024

8/10 Good

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I like
Stayed 1 night in Nov 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Choice of pillows would have made it perfect.
Room was really nice. Well furnished, comfortable, clean, quiet. Only bummer was the huge pillows. We are thin pillow people. My wife ended up sleeping on a folded up towel.
Stayed 1 night in Nov 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

6/10 Okay

Gisella

Travelled with partner
That charged more when I left for no reason
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

4/10 Poor

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We will not go back.
Room was clean, breakfast was fine. However, mattress badly needs to be replaced, sink faucet is broken and something is wrong with the toilet tank. Also, there is a terrible racket outside every other morning at abt 4:30. Dumpster being emptied? Can not recommend this hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christina S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

robyn, wilmington

Travelled with family
Liked: Cleanliness, staff & service
The people were very nice. The lobby seems to have been recently updated with modern lines and colors. The breakfast area was clean and tidy. My issue was with the bedding. The pillows were the size of throw pillows for a couch and they were lumpy. In the middle of the night, I’d roll over and roll off of the small pillow. My other issue with the bedding was that the blankets only seemed to come up 3/4 of the way to the top of the bed so my shoulders were exposed and the blankets didn’t seem big enough for 2 people to share in a queen sized bed, almost like they were sized for a full sized bed. The bathroom, while clean was tiny and the vanity was exposed to the rest of the room making it hard for more than 1 person to handle teethbrushing and not wake others with the lights and sounds.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

6/10 Okay

jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was great, room was comfortable and clean
Stayed 1 night in Oct 2024

2/10 Terrible

Teresa

Travelled with group
Disliked: Property conditions & facilities, room comfort
Disgusting experience
We checked in at 2pm and checked out the same day at 9:30pm. The room smelled so bad that I went to the store to get a plug in deodorizer. It did not help. The pillows were old and disgusting, so while getting the plug-in, I also bought two pillows. We got ready to meet friends for dinner and when we got home we tried to just deal with it, until I noticed a used condom at the corner of the bed between the floor and base board. We packed up, checked out, and drove three and a half hours home. I told the girl at the desk and she said, “sorry about that.”
Stayed 1 night in Sep 2024

8/10 Good

Calvin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ANGELA, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

tisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for just one night, but I’d definitely stay again! The staff was so friendly, and accommodating. The hotel is clearly old, but everything was so clean and well maintained. The continental breakfast had so many options, including hot food like eggs, sausage and biscuits and gravy…so good! I was also pleasantly surprised at how clean the pool was, its surrounded by trees, but there was not 1 leaf in there. We ate breakfast and then went and sat out by the pool with our coffee, it was nice.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and great for a business stay.
Stayed 3 nights in Aug 2024

4/10 Poor

Willis

Low quality, high price
Very low cost motel. Didn't know all the rooms were outside til i got there. Flies were everywhere. On our second (and last) day, a group of females came knocking on every door because a car belonging to the boyfriend of one was parked outside. Despite the price, a low cost hotel and i would not stay there again
Stayed 2 nights in Jun 2024

6/10 Okay

AMY, Newport

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property in need of a good overhaul. It's terribly dated. The location is great. But I would not stay again.
Stayed 1 night in Aug 2024