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Best Western Gastonia

2.5 star property

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Lobby
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Eastridge Mall
    ‪10 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • Rankin Lake Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites Gastonia - Charlotte

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (999)
The price is €127
for 1 room
includes taxes & fees
30 Apr - 1 May
Comfort Suites Gastonia - Charlotte

About this property

Best Western Gastonia

Hotel in Gastonia with free breakfast and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and RV/bus/truck parking are onsite. Housekeeping is available on request.
Best Western Gastonia offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a multilingual staff, and an ATM
  • 10 minutes by foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 272 out of 927 reviews
Rating 8 - Good. 260 out of 927 reviews
Rating 6 - Okay. 169 out of 927 reviews
Rating 4 - Poor. 120 out of 927 reviews
Rating 2 - Terrible. 106 out of 927 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

2/10 Terrible

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Noisy hallways,
Stayed 5 nights in Jan 2025

10/10 Excellent

brian

Stayed 7 nights in Dec 2024

6/10 Okay

Brian, Humble

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator and limited parking. AC was louder than average. They try but did not meet my expectations.
Stayed 2 nights in Dec 2024

8/10 Good

Catrinca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tim

Disliked: Property conditions & facilities
You can tell it’s been painted over many times and just felt gritty. Staff was great though
Stayed 2 nights in Jan 2025

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Dec 2024

6/10 Okay

joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Shantey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay I have no complaints I’m enjoying it . And both the manager and the associate were really nice the men not so much the lady who worked night shift
Stayed 1 night in Dec 2024

4/10 Poor

Pramod

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
carpets are soiled and linen not of best quality . smelling washroom . poor flow of water . defective coffee machine
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Good breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 7 nights in Dec 2024

6/10 Okay

Shanetta

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Dec 2024

8/10 Good

Kelly, Centerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and room amazing! halls a little smelly. no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charged my card over $500 for the deposit. Then want to enter my room for no apparent reasons. Act like there trying to get my deposit money somehow. Smh what the world has come to for ppl to try and take from somebody who is already in a situation where they can’t even get a house or anything else lost it all for them try take what’s lift
Stayed 3 nights in Dec 2024

4/10 Poor

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room did not have hot water, which made the stay not as pleasurable.
Stayed 1 night in Dec 2024

4/10 Poor

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Apparently this facility turns the hot water heater off at night. Running the hot water slightly before midnight for 10 mins produced absolutely no hot water. Running it at 0600 it only took a few minutes for there to be hot water. Also, several of the electronic door locks we not working. If you have a trailer, the parking is not user friendly. There is really no easy way to exit the parking lot without having to turn your unit around.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Alright but on the worse side
It was alright. Bed had a few stains on it, terrified for bed bugs. There was smoke debris like they hadn’t cleant the place before we went in there. There was sticky stuff on the lamp for whatever reason. TLDR, nice location, the cracker barrel and texas roadhouse is perfect, but the rooms are kind of gross. wouldn’t go back
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Nov 2024

4/10 Poor

John

Stayed 7 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Hotels.com service and poor hotel.
Hotels.com did not make my reservation properly, so I did not have a reservation when I arrived. It took 1.5 hours to get to a hotels.com customer service agent, then all she could do was offer a refund…leaving me tired, stranded, and having to pay more for a room. The room itself had bedbugs and someone else tried to enter about 2am. So…. Failure on all accounts
Stayed 1 night in Nov 2024