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Best Western Gastonia

2.5 star property

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Lobby
Lobby
Property amenity
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Eastridge Mall
    ‪10 min walk‬
  • Schiele Museum of Natural History
    ‪3 min drive‬
  • CaroMont Regional Medical Center
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Gastonia

Hotel in Gastonia with free breakfast and a 24-hour business center
This smoke-free hotel features an outdoor pool, a 24-hour business center, and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and RV/bus/truck parking are onsite. Housekeeping is available on request.
Best Western Gastonia offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business center, a multilingual staff, and an ATM
  • 10 minutes by foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 263 out of 906 reviews
Rating 8 - Good. 257 out of 906 reviews
Rating 6 - Okay. 165 out of 906 reviews
Rating 4 - Poor. 119 out of 906 reviews
Rating 2 - Terrible. 102 out of 906 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lauren

Stayed 2 nights in Oct 2024

2/10 Terrible

Ridheesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Martha

Travelled with family
I like that there are several dining options within walking distance with more in a one mile radius. The area around the hotel and in the parking lot has a lot of trash, glass and cans. The room was nice with comfortable beds. Bathroom could be cleaner. Some mold was present in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Casey

Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was not updated, very old, di
Stayed 5 nights in Sep 2024

2/10 Terrible

Veronica

Stayed 2 nights in Sep 2024

4/10 Poor

Francess

Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service
The staff was great! The location was great! The bathroom was a little small
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Travelled with partner
Liked: Amenities
This place was convenient, right off the highway. It was nestled in between a Waffle House and a Cracker Barrel which was perfect!
Stayed 1 night in Oct 2024

2/10 Terrible

Nautica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was cigarette ashes in the stairs.. you can smell the humidity in the room
Stayed 1 night in Oct 2024

2/10 Terrible

Moani

Stayed 1 night in Oct 2024

4/10 Poor

Vivienne

Disliked: Cleanliness, property conditions & facilities
This hotel was dirty, old and no elevator. Never again!
Stayed 2 nights in Oct 2024

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old. Sketchy people outside smoking at all hours. Would not stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Bruce

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stay Away
Bathtub has been 'refreshed' with something akin to paint. it is all peeling and flaking. Spoke with another guest over breakfast - same bath tub condition. Anything that would absorb noise is gone. The guests next door were talking - at normal level- until 2am. Noise came right thru the walls.
Stayed 1 night in Oct 2024

6/10 Okay

Shelby D

Liked: Staff & service
Disliked: Cleanliness
Staff was prompt and friendly but piles of trash were left in hallways and in front of entry doors. Maids entered rooms despite Do Not Disturb tags being placed
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Travelled with family
We needed a room for storm evacuation, and they provided a clean room for all three of us. The room was quite dated, but everything worked. The cleaning staff was amazing, just giving us what we needed.
Stayed 2 nights in Oct 2024

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Staff & service
It was terrible. The breakfast was inedible. We stayed for three days because of a hurricane and housekeeping was only done one time. The ice machine kept breaking and an alarm would go off and no one would do anything. i finally unplugged it so we could sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property must be renewd. The room smell bad. Furnish are old
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Jana

Power went out major inconvenience
Stayed 1 night in Sep 2024