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AC Hotel by Marriott Charlotte SouthPark

4.0 star property

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
Lobby
In-room safe, desk, laptop workspace, blackout curtains
View from property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1824 Roxborough Road, Charlotte, NC, 28211
  • SouthPark Mall
    ‪3 min walk‬
  • Phillips Place
    ‪2 min drive‬
  • Park Road Park
    ‪3 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Centric SouthPark Charlotte

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1001)
The price is €237
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hyatt Centric SouthPark Charlotte

About this property

AC Hotel by Marriott Charlotte SouthPark

Hotel with 2 restaurants, a short walk to SouthPark Mall
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Charlotte SouthPark. During your stay, you're just a quick walk from SouthPark Mall. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from SouthPark Mall and 9 minutes by car from Spectrum Center
  • Dogs welcome for a fee
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A health club, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly AC Hotel by Marriott Charlotte SouthPark. Self parking is free.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Cordial - Onsite rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 15 per person
  • 2 restaurants
  • 2 bars/lounges

Restaurants on site

  • Cordial

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte Southpark Hotel
AC Hotel by Marriott Charlotte Southpark Charlotte
AC Hotel by Marriott Charlotte Southpark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 546 reviews
Rating 8 - Good. 80 out of 546 reviews
Rating 6 - Okay. 32 out of 546 reviews
Rating 4 - Poor. 18 out of 546 reviews
Rating 2 - Terrible. 12 out of 546 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad the rooftop wasn’t open during the day
Overall, I had enjoyed my stay at this hotel. The rooftop patio was one of my favourite features, although the only downside to it was that it was closed for a big portion of the day, so I wasn’t able to enjoy the beautiful outdoor space during the afternoons. Didn’t see an option for any room service during my stay. Rooms were comfortable, clean & updated. Pillows thinned out quite a bit with pressure, thank goodness there were 4 on the bed. The bar soap was very dehydrating, it dried out my hands so much so that I went out to buy my own hand soap to use during my stay. Staff were lovely. Everyone was very welcoming and eager to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property and would absolutely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room was clean, staff was friendly and the facilities were good. Nice seating area inside and outside. Location of hotel was great - can walk to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
we were given a handicap accessible room even though we didn't request one. The shower was tiny and water went all over the bathroom floor. Rooftop bar was closed for a private event - the rooftop is why we chose this hotel. Not very clean, smelled funny. Disappointing because I had heard that AC hotels were very nice.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Tamiko

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, conveniently located across from a mall. The desk staff were very nice & accommodating. The parking was ok, however there was no access to the upper deck, was not real clear where to park. We were ok though, there was plenty of parking available in the connected lot. We would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Casey

Stayed 1 night in Oct 2024

10/10 Excellent

Jackie

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - beds were super comfortable, very clean, and the staff were excellent.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Staff was very friendly and helpful. Excellent location next to shopping and dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Derrick

Great
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

james

Stayed 1 night in Sep 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location, staff, and service
Stayed 4 nights in Oct 2024

10/10 Excellent

Broderick

Stayed 1 night in Sep 2024

10/10 Excellent

Austen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Alilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deserves every star
By far the best hotel I’ve stayed in. As soon you enter the building this woodsy musk elegant greets you. The room was modern, clean and beautiful. And the staff was extremely friendly and polite.
Stayed 1 night in Oct 2024

10/10 Excellent

Noushin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a comfortable and safe environment, ideal for both business and leisure travelers. Its cleanliness stood out, with spotless rooms and well-maintained facilities. Conveniently located near sothpark mall! It offered a hassle-free experience with its very easy check-in and check-out process. Guests could quickly settle in and depart without any delays, adding to the overall convenience.
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Business traveller
Front desk staff need to treat the customers with a pleasant and professional demeanor. I had some that were great and 2 that were poor.
Stayed 1 night in Sep 2024