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AC by Marriott Charlotte

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for AC by Marriott Charlotte

Desk, laptop workspace, blackout curtains, iron/ironing board
View from room
Meeting facility
Meeting facility
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Bank of America Corporate Center
    ‪4 min walk‬
  • Blumenthal Performing Arts Center
    ‪6 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Shower, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Balcony

  • 39.7 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Shower, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Shower, free toiletries, hair dryer, bathrobes

Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1216)
The price is €213
for 1 room
includes taxes & fees
13 Feb - 14 Feb
HYATT house Charlotte/Center City

About this property

AC by Marriott Charlotte

Hotel with a 24-hour fitness center, steps from Queen City Quarter
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC by Marriott Charlotte. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Queen City Quarter and 6 minutes by foot from Charlotte Convention Center
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly AC by Marriott Charlotte. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 32 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16 for adults and USD 12 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2723 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 47-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 1 2025 to February 13 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1022 reviews" "
Rating 8 - Good. 167 out of 1022 reviews" "
Rating 6 - Okay. 74 out of 1022 reviews" "
Rating 4 - Poor. 29 out of 1022 reviews" "
Rating 2 - Terrible. 38 out of 1022 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with a view
The room was ready on time, had a nice view, and looked nice. The bed was comfortable, and there was ample lighting. The front desk staff were friendly and helpful. However, we had to go back to the valet stand because our phone number was not entered (so we didn't receive a text to pay/pick up). When we checked in, the elevators were crowded so we had to wait a while, as did several others. The dark wall beside the toilet in our room had a noticeable amount of dirt on it.
Stayed 1 night in Oct 2024

10/10 Excellent

Genine

Stayed 2 nights in Oct 2024

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Burrell

Stayed 1 night in Oct 2024

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the event I attended.
Stayed 1 night in Oct 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tiana

Stayed 1 night in Sep 2024

2/10 Terrible

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jeremy, Bremen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

kevin

Stayed 1 night in Sep 2024

8/10 Good

Pamela

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Not worth the price
Checkin was delayed over an hour and a half late. Hotel shares elevators another joined hotel property, so there was a constant wait for a free elevator every single time you need to use the elevator. Towels were not clean. Not the best experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable!
Very clean and comfortable. Eric at check-in was wonderful!
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice downtown location
Short stay but was pleasantly surprised with the AC property in CLT !
Stayed 1 night in Aug 2024

10/10 Excellent

angela

Stayed 2 nights in Sep 2024

8/10 Good

Octavia, Charlotte

Liked: Staff & service, property conditions & facilities
Unfortunately, I had a very short stay so I didn't get to see or do much but the only thing I wasn't crazy about was the parking. But it's not something that can be changed considering the location, but the cost of parking - being charged twice was ridiculous. I paid the last day I was there at the machine and they charged me on my invoice.
Stayed 1 night in Oct 2024

10/10 Excellent

Destinee

Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
We had to wait 30 minutes past check-in time to get our keys because the room wasn’t ready. One of the lobby attendants was professional, but the other was not; she argued with us when we inquired about our wait time. When we finally got to our room, we found hair in the bathroom and a cracked vanity. The balcony, for which we paid extra, left our feet dirty. Overall, the value just isn’t there. We’ve stayed at other AC Marriott hotels, and this one has been the worst experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Shemeka

Travelled with partner
The location.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel
Stayed 2 nights in Oct 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Damar

Stayed 1 night in Oct 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024