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The Palmetto Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palmetto Hotel

Lobby
Premium Room, Multiple Beds, Balcony
Bar (on property)
Penthouse (Redemption)
View from property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    3 min walk
  • Charleston City Market
    3 min walk
  • Waterfront Park
    3 min walk
  • Charleston, SC (CHS-Charleston Intl.)
    25 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption)

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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Interior

Emeline

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1432)
The price is €277
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Emeline

About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Port of Charleston Cruise Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free English breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Port of Charleston Cruise Terminal and 3 minutes by foot from Charleston City Market
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served free English breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Free bike hire
  • Private picnics

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2023
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 459 out of 561 reviews" "
Rating 8 - Good. 55 out of 561 reviews" "
Rating 6 - Okay. 29 out of 561 reviews" "
Rating 4 - Poor. 11 out of 561 reviews" "
Rating 2 - Terrible. 7 out of 561 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is nice but very overpriced for what it is. The best asset of the property is the location. There are so many hotels around the same price that offer better amenities. They also charge $55 for valet on top of a $600 room rate. Just not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, and stuff right downtown
Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice and accommodating, clean, great location and close to lots of attractions
Stayed 4 nights in Sep 2024

10/10 Excellent

Barbara, Gulf Breeze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had during our stay was (on Tues afternoon, I believe) a tour of LOUD 20 people right outside my door on the 5th floor! They were out there for about 20 min! Good thing I wasn't trying to rest!! NOT SMART MARKETING.You're annoying the guests you CURRENTLY have! Our room was GREAT! Very nicely decorated and very clean!!! Loved the large shower and view of the city! The staff were very friendly and the lobby is spectacularly decorated! Great restaurant next door and walkable to French market. I would DEFINITELY stay here again!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Stayed 3 nights in Sep 2024

10/10 Excellent

christopher charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and updated rooms. Great dining right outside the doors
Stayed 3 nights in Sep 2024

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel in the French Quarter— easy walk to most sites. Near delicious restaurants. They also had a great bar and spacious rooms!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katharine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! My sister and I were looking for a quick escape from up North and decided to stay at the Palmetto. It is located near everything and is a newer property. The price was a little bit higher than other hotels, but it was completely worth it! We were kindly greeted upon arrival and offered a complimentary welcome cocktail. They also provided fresh water and lemonade. Our room was spacious and beautifully decorated. In the evening, the bar next to the lobby brought in many nice people and the bartenders were friendly. There were so many restaurants, shopping, and the waterfront a short walk away. The next morning, breakfast was simple but exactly what we needed…grits and fresh fruit, fresh juices, coffees and tea. We only stayed three days, and we are both already planning to go back. Thank you Palmetto!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marlon

Perfect
Stayed 1 night in Sep 2024

8/10 Good

Raymond

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Breakfast bar could have offered more options.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and very helpful! When we asked where we get ice, the young man jumped up and said, I’ll go get ice for you! Wow!! I wish I knew his name! Everyone was great! Breakfast was good and the coffee was hot and tasty! We will return!😀
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique Hotel. Beautifully appointed. Well thought out rooms. Only thing I was left wanting was a luggage rack. Was greeted with a friendly smile and a welcome drink 🍷 upon check-in. I was very lucky and was upgraded for my 1 night stay to a balcony room. It was only 2nd floor and a city view. If I am again in Charleston I will stay here and request a top floor balcony with a view 😜 From robes and slippers, in room mini bar, turn down service with chocolates, lobby craft cocktail bar, even an included light breakfast So tell me not be for every business traveler. But it is definitely a stop for either a long weekend away or a romantic getaway for two. If the spa they were partnered with wasn't 10 minutes away I would have definitely wandered in for some pampering. Be amazing if it was accross the alley or even just a couple of converted rooms on-site! Overall great hotel. Very agreeable staff and amazing location.
Stayed 1 night in Aug 2024

8/10 Good

Haley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The least expensive room is very nice and upgrades are necessary. The breakfast is exceptional and it is free. Overall the people are very nice. The phone in my room didn't work otherwise all is well.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonna, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so lovely in design and style but what shined the most for me was the staff. Bianca was so gracious and kind making my early check in easy. John and another lovely blonde gal at the front desk were quick to meet me with a smile and helpful disposition. When I’m back I will only stay at the Palmetto!
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice and helpful. Everyone!
Stayed 1 night in Aug 2024

10/10 Excellent

bhawoh

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great walkable location. Historic sites and restaurants are all walkable from hotel. Room and hotel were clean and hotel staff was friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My go to for Charleston if traveling alone or with a significant other. Very intimate, close to everything, not like any of those chain hotels. We slept very well and absolutely loved it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mariah

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 4 nights in Aug 2024