6/10 Okay
James
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service
Spacious room with good standards of cleanliness. Telephone was not connected so we had to go to reception to ask questions. Good breakfast for this type of hotel, with hot and cold options. However, unfortunately we got little sleep the first night due to plumbers working noisily to repair something right outside our window until 2am. We were not informed about this or offered an alternative room, an apology or compensation even when we mentioned the disturbance and that, at first, it sounded like someone trying to enter our room. Given that sleep is the primary reason for staying in a hotel, this is not really acceptable. Pool was also green and not inviting at all. A shame, because without these issues, it would probably have been a very good stay.
James
Stayed 2 nights in Aug 2024