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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Reception
Free daily buffet breakfast
Point of interest
Point of interest
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪3 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston Town Center
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center by IHG offers 195 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Charleston-Civic Center by IHG. During your stay, you're just a quick walk from Charleston Coliseum & Convention Center. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and conference space
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Charleston Coliseum & Convention Center and 15 minutes by car from Mardi Gras Casino
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. Self parking is free.

This Charleston hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 670 out of 1059 reviews
Rating 8 - Good. 232 out of 1059 reviews
Rating 6 - Okay. 78 out of 1059 reviews
Rating 4 - Poor. 42 out of 1059 reviews
Rating 2 - Terrible. 37 out of 1059 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and easy to find
This location was close to the interstate and easy to find. After 5 and a half hours of driving, the bed was comfortable and I slept like a baby. There are plenty of options at breakfast and it was well staffed and continuously stocked.
Stayed 1 night in Nov 2024

8/10 Good

Kylene

Liked: Cleanliness
Worked great for our stay cuz we were in town for an event at the coliseum which was literally right across the street so we could walk.
Stayed 2 nights in Nov 2024

4/10 Poor

Myhang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The check in pro was quick and easy. Everything was fine until we got settled in. We noticed the temperature in the room was only 64 degrees and the thermostat had an error on it. We tried to change the temperature but it didn’t work. We checked in late at night and were too tired to be bothered. When we woke up the next morning it was still at 64 degrees. This issue should have been resolved prior to checking in. It was a very cold night but luckily we had a long busy day so we were out cold for the night.
Stayed 1 night in Nov 2024

4/10 Poor

Cynthia

Travelled with partner
We had to take cold showers because there was no hot water and the front desk did not answer the phone
Stayed 1 night in Nov 2024

10/10 Excellent

Nithikan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities
There is no hot hot water. The man at the front desk said there is no one on staff to do anything about it until 8 am.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, competent, & efficient desk clerk
Stayed 1 night in Nov 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and accommodating
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Sally

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle, Hollywood

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey A.

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly. The complementary breakfast is just right. The room was clean. I really liked the chaise.
Stayed 1 night in Nov 2024

6/10 Okay

Tingdong

No breakfast as promised.
Stayed 1 night in Nov 2024

8/10 Good

Brian, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Updated. The breakfast buffet was excellent! One of the best quality free breakfast buffets I have experienced. Friendly staff. Convenient location. It is a shame that downtown Charleston has lost so many businesses. But Capital Street restaurants are not far away. I would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Krystle

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
No counting sheep!
Would highly recommend! I don’t think I’ve ever slept on a more comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient place to stay close to the civic center!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility near downtown and convention site.
Stayed 3 nights in Nov 2024

6/10 Okay

Jim

Stayed 1 night in Nov 2024