Hampton Inn & Suites Charleston/West Ashley

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn & Suites Charleston/West Ashley

Reception
Outdoor pool, pool umbrellas
Down duvets, pillow-top beds, in-room safe, blackout curtains
Lobby
Free daily self-service breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
678 Citadel Haven Drive, Charleston, SC, 29414
  • Citadel Mall
    ‪15 min walk‬
  • Charles Towne Landing State Historic Site
    ‪8 min drive‬
  • Medical University of South Carolina
    ‪10 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪11 min drive‬

Room options

One King Bed, Non-Smoking

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

One King and One Sofa Bed, Non-Smoking

  • 22 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, with Jetted Tub

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Two Queen Beds, Non-Smoking, Accessible

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

Standard Room

  • 22 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Charleston/West Ashley

Charleston hotel in West Ashley with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with safes and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Charleston/West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 13 minutes by car from Port of Charleston Cruise Terminal and 9 minutes from North Charleston Coliseum and Performing Arts Center
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at Hampton Inn & Suites Charleston/West Ashley. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2600 square feet)
  • A meeting room

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charleston/West Ashley
Hampton Inn Hotel Charleston/West Ashley
Hampton Inn Charleston/West Ashley Hotel
Hampton Inn Charleston/West
Hampton Inn & Suites Charleston/West Ashley Hotel
Hampton Inn & Suites Charleston/West Ashley Charleston
Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

Hampton Inn & Suites Charleston/West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
We were on the third floor and it was supposed to be non-smoking but it amelled like smoke. We wanted to do laundry and when we asked the front desk for quarters to do laundry they said they had none. I could not do the laundry at the hotel. The person on duty at 5:45 was not helpful at all
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, Nice, and I would recommend.
Overall very good, with the important things, great. Room was comfortable and clean, with complementary hot buffet breakfast comparatively excellent. Minor quival: Although TV was of superior quality and could get tons of channels, I couldn't find the basic NBC, CBS and ABC. Could have been just me, and not terribly important. And one minor issue. Unit had a beautiful roll-in shower, but slope on the adjoining bathroom floor was not sufficient to keep water from running into the hall. Not a huge problem. I just put one of the plush extra towels down on it.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
I had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
I felt it was safe and clean .
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Stayed 1 night in Sep 2024

6/10 Okay

Ronald

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Very polite staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Modern & spotless! Typical hotel breakfast but was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Reggie, Taylors

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peggy

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Restful and quiet
It was simple and smooth. Very clean and a filling breakfast to start the day.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and groceries
Stayed 1 night in Aug 2024

10/10 Excellent

Terry, gonzales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Loved the breakfast, it was different every morning. Coffee available always! All the staff was so friendly, rooms were clean! Janelle working the weekend breakfast was so nice, genuinely loved her job! She made sure everything was clean and the food was fresh. Would recommend highly
Stayed 4 nights in Aug 2024