See all properties

Charleston Tower Hotel

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1000 Washington St E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    3 min walk
  • GoMart Ballpark
    7 min walk
  • CAMC General Hospital
    8 min walk
  • Charleston, WV (CRW-Yeager)
    7 min drive

Room options

Similar properties

Exterior

Quality Inn & Suites

Breakfast included
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (886)
The price is €92
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Quality Inn & Suites

About this property

Charleston Tower Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Best Western Charleston offers 136 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Charleston. During your stay, you're just a quick walk from Clay Center for the Arts and Sciences. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Clay Center for the Arts and Sciences and 10 minutes by foot from Charleston Town Center
Best Western Charleston offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Charleston also features a vending machine, a front-desk safe, and an elevator. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Charleston Tower Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 967 reviews" "
Rating 8 - Good. 252 out of 967 reviews" "
Rating 6 - Okay. 189 out of 967 reviews" "
Rating 4 - Poor. 168 out of 967 reviews" "
Rating 2 - Terrible. 152 out of 967 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not properly functioning and clean
Stayed 1 night in Aug 2024

4/10 Poor

pauline

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Cedric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So totally swag
Stayed 1 night in Jul 2024

6/10 Okay

Dustin

Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Stayed 1 night in Jul 2024

8/10 Good

Tod

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Stayed 1 night in Jul 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Jamicka

Stayed 1 night in Jul 2024

8/10 Good

Patricia, pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jerry

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Stayed 2 nights in Jun 2024

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Charlene

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Stayed 4 nights in Jun 2024

2/10 Terrible

Katie

Stayed 1 night in Jun 2024

6/10 Okay

Susie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Stayed 1 night in Jun 2024

4/10 Poor

Penny

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.
Stayed 1 night in Jun 2024

6/10 Okay

Alfred

Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The elevator was in poor condition and looked it; floors in common areas were not clean. The staff were wonderful and customer service was spot on.
Stayed 1 night in Jun 2024