Skip to main content
Beginning of main content
3.9 out of 5

"Sunny was shining. Place was nice " More

By a verified traveller on Sun 01 May 2022

Enter dates to see availability

Superior Room, Pool View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (Open Plan)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room (Direct pool Access)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double or Twin Room, Beachfront

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room (Panoramic Sea View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Giannoulis – Santa Marina Beach, you're just a quick walk from Stalos Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with ocean views at Azzuro A' la Carte, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and bicycles to rent
  • Steps from Stalos Beach and 14 minutes on foot from Agia Marina Beach
  • Airport pick-up shuttle service available for a fee

Giannoulis – Santa Marina Beach ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Giannoulis – Santa Marina Beach

Everyone (2) Couples (3) Family (3) Friends (1)
4 out of 5
Sunny was shining. Place was nice

Posted by on 1 May 2022

Was this review helpful to you?
4 out of 5

Holiday with a friend

Staff were great. Facilities were top class. Good was good. Location is fantastic.

Posted by on 9 Oct 2015

Was this review helpful to you?
4 out of 5

lovely family holiday

nice clean hotel,lots of thing to do,water sports facility. Very friendly and welcoming staff.They have scheduled entertainment. It was our first time in Crete and we had a lovely time at Santa marina beach hotel, I would highly recommend.

Posted by on 2 Aug 2014

Was this review helpful to you?
5 out of 5
Everything worked really well, clean place, great pools and amazing beach. Food excellent, nice rooms with air conditioning. Many nice trips which could be booked from the reception, buss route near by. Very friendly staff. Great vacation, great hotel!

Posted by on 23 Jun 2024

Was this review helpful to you?
5 out of 5
Staff was excellent. Beach was also very nice.

Posted by on 30 Jul 2022

Was this review helpful to you?
3 out of 5
Kiva hotelli lähellä ranta. WC ja suihkutilat tarvitsee kyllä vähän päivitystä. Ystävällinen henkilökunta ja toimiva paketti.

Posted by on 9 Aug 2018

Was this review helpful to you?
Comment from Hotel Management

11 Aug 2018 by Giannoulis Hotels & Resorts

Dear Guest, Thank you very much for taking the time to review us and for your kind words. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

4 out of 5
Hotellin henkilökunta oli avuliasta ja ystävällistä, erityisesti rantabaarissa. Huoneet olivat siistit ja yleistilat hyvässä kunnossa. Ainoa ongelma oli, että Wifi ei toiminut kuin silloin tällöin!

Posted by on 29 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

30 Apr 2018 by Giannoulis Hotels & Resorts

Dear Guest, Thank you very much for your review and for your preference shown to spend your summer holidays here with us! We are glad to hear that you had a pleasant stay here with us and that our facilities had been satisfying your needs. Regarding our wifi connection, we would like to inform you that recently we have upgraded the wifi network by adding more hotspot points and we are in adjustment progress in order to succeed the best coverage around the hotel. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

3 out of 5

Rentouttava loma

Ensimmäistä kertaa Kreetalla ja mieleenpainuvinta oli kohtelias ja erittäin ystävällinen palvelu kaikkialla. Hotelli oli hyvällä paikalla aivan rannassa, uimaranta oli erinomainen ja ulkoterassialue iso ja viihtyisä. Ruoka oli maittavaa ja monipuolista.

Posted by on 25 Oct 2015

Was this review helpful to you?
3 out of 5

mittelmässiges Hotel

Mittelmässig, das Hotel war leider schon überbucht als wir ankamen und mussten dann eine Nacht in einem provisorischem Zimmer verbringen in einem anderem Hotel, was überhaupt nicht komfortabel war. Das war etwas schade, da wir den ersten Tag nicht gleich geniessen konnten. Etwas schade ist auch dass das Hotel in zwei Bereiche unterteilt ist und wir gar nicht im Hotel am Meer waren. Was bei einem Beach Hotel eigentlich erwartet werden darf.

Posted by on 31 Aug 2014

Was this review helpful to you?

About the Giannoulis – Santa Marina Beach

Location Kato Stalos, Chania, Crete Island 73014

All-inclusive Details

All-inclusive room rates at Giannoulis – Santa Marina Beach are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals and snacks included
  • 24-hour room service
  • Gourmet or à la carte dining limited to 1 meal per stay

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Gratuities

  • Surcharge for premium or imported alcoholic drinks
  • 24-hour room service
  • A la carte or gourmet dining is limited
  • Number à la carte or gourmet meals - 1
  • Service charge not included
  • All meals included
  • Minibar not included

Property Features

Some rates at Giannoulis – Santa Marina Beach are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 2 outdoor swimming pools at Giannoulis – Santa Marina Beach, and enjoy amenities such as a complimentary children's club and a seasonal outdoor pool. Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a fitness centre and a rooftop terrace. Limited free parking is available on a first-come, first-served basis. This 5-star Chania hotel is smoke free.

  • 212 guestrooms or units
  • 4 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1978
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Giannoulis – Santa Marina Beach offers 212 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets. Plasma televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, slippers and hairdryers. This Chania hotel provides complimentary wired and wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • Plasma television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Azzuro A' la Carte – Overlooking the ocean and garden, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner.

Main Buffet Restaurant – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Thodorou Buffet – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Sea Line Tavern – This beachfront fine-dining restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Main, Pool, Beach – This bar is located by the pool. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a private beach and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Horse riding nearby
  • Playground on site
  • Personal motor watercraft nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

  • Massages on beach

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Giannoulis – Santa Marina Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property registry number - 1042K014A0152300
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Santa Hotel Marina Beach
  • Giannoulis Santa Marina Beach Hotel Chania
  • Santa Marina Beach Hotel
  • Giannoulis Santa Marina Beach Hotel
  • Giannoulis Santa Marina Beach Chania
  • Giannoulis Santa Marina Beach
  • Giannoulis – Santa Marina
  • Giannoulis – Santa Marina Beach Hotel
  • Giannoulis – Santa Marina Beach Chania
  • Giannoulis – Santa Marina Beach Hotel Chania

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing http://www.ebookers.ie/Greek-Islands-Hotels-Giannoulis-–-Santa-Marina-Beach.h1106745-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Greek-Islands-Hotels-Giannoulis-–-Santa-Marina-Beach.h1106745-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "http://www.ebookers.ie/Greek-Islands-Hotels-Giannoulis-–-Santa-Marina-Beach.h1106745-p2.Hotel-Reviews?rm1=a2&". java.io.IOException: Server returned HTTP response code: 400 for URL: http://www.ebookers.ie/Greek-Islands-Hotels-Giannoulis-–-Santa-Marina-Beach.h1106745-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.