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Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 1 Bedroom, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tropical Family Grand Pavilion Private Pool

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Domes Zeen Chania, a Luxury Collection Resort, Crete. During your stay, you're just a quick walk from Aptera. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Greek cuisine with a poolside location at Beach House Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • 5 minutes by car from Old Venetian Harbor and 10 minutes from Port of Souda
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Domes Zeen Chania, a Luxury Collection Resort, Crete ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Domes Zeen Chania, a Luxury Collection Resort, Crete

Everyone (1) Couples (2)
4 out of 5
Sehr kleiner Aussensitzplatz - Tropical Villa. Strand nur durchschnittlich. Pool wohl nur für Kinder gedacht ...

Posted by on 23 Oct 2023

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Comment from Hotel Management

26 Oct 2023 by The Management Team

Dear Armin,Thank you for your generous review and constructive comments regarding your recent stay at the Domes Zeen Chania, a Luxury Collection.Every single word has been shared with the Head of Departments and taken into serious consideration.Thank you for staying with us and we hope to welcome you back soon.Cordially,Sophia DamavolitiGuest Relations Manager

4 out of 5

Posted by on 29 Aug 2020

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5 out of 5
Calme, acces direct à la mer, cuisine excellente, irréprochable.

Posted by on 27 Oct 2019

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About the Domes Zeen Chania, a Luxury Collection Resort, Crete

Location Makrys Tichos, Chania,

Renovations + Closures

The property is closed between 1 November and 31 March.

Property Features

As a guest of Domes Zeen Chania, a Luxury Collection Resort, Crete, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Domes Zeen Chania, a Luxury Collection Resort, Crete. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Chania hotel is smoke free.

  • 65 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and an iron/ironing board. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 11 AM.

Beach House Restaurant – This poolside family restaurant specialises in Greek cuisine and serves breakfast, lunch and dinner. Reservations are required.

Gallina Restaurant – This poolside fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Beach House Bar – This cocktail bar is located by the pool. Open daily.

Ef Zeen Bar – This cocktail bar is located by the pool. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Beach yoga on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

  • Massages on beach
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets allowed (no fees)
  • Pets cannot be left unattended
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • No lifts
  • Property registry number - 7918/18
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Cook Chania Hotel
  • Casa Cook Hotel
  • Casa Cook Chania
  • Domes Zeen Chania
  • Domes Zeen a Luxury Collection Resort Chania
  • Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
  • Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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