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Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

2 outdoor pools, pool umbrellas, pool loungers
Children’s play area – indoor
View from room
Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View) | View from room
Villa, 1 Bedroom, Sea View | Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
Makrys Tichos, Chania
  • Nea Chora Beach
    17 min walk
  • Golden Beach
    18 min walk
  • Beach House Restaurant
    7 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    33 min drive

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

View from room

Superior Room, 1 King Bed with Sofa bed, Sea View (Sapphire Pavilion Private Pool)

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

View from room

Suite, 1 King Bed, Terrace, Pool View (Tropical Open Plan Suite Shared Pool)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Sapphire Family Pavilion Private Pool)

View from room

Family Room, 1 King Bed with Sofa bed (Sapphire Family Pavilion Private Pool)

  • 47 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace (Tropical Family Room Shared Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Family Room, 1 King Bed with Sofa bed, Terrace (Tropical Family Room Shared Pool)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tropical Pavilion Private Pool

Premium bedding, minibar, in-room safe, laptop workspace

Tropical Pavilion Private Pool

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View)

Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View) | View from room

Double Room, 1 King Bed, Balcony, Sea View (Sapphire Bungalow Sea View)

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Family Grand Pavilion Private Pool

Tropical Family Grand Pavilion Private Pool | View from room

Tropical Family Grand Pavilion Private Pool

  • 70 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

Premium bedding, minibar, in-room safe, laptop workspace

Standard Room, 1 King Bed, Terrace, Garden View (Tropical Bungalow)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

Family Room, 2 Bedrooms, Private Pool, Sea View (Family Villa Private Pool Sea View)

  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed (Tropical Family Pavilion Private Pool)

Premium bedding, minibar, in-room safe, laptop workspace

Family Room, 1 King Bed with Sofa bed (Tropical Family Pavilion Private Pool)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Terrace, Garden View (Tropical Family Bungalow)

View from room

Family Room, 1 King Bed, Terrace, Garden View (Tropical Family Bungalow)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View | View from room

Villa, 1 Bedroom, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

Luxury hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a fitness center, a poolside bar, and 24-hour room service. Housekeeping is available on request.
Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and irons/ironing boards. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Domes Zeen Chania, a Luxury Collection Resort, Crete. During your stay, you're just a quick walk from Aptera. Features include free breakfast, free WiFi in public areas, and free valet parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Greek cuisine with a poolside location at Beach House Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, Pilates classes, and fitness classes
  • 9 minutes by foot from Aptera and a 2-minute drive from Golden Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Domes Zeen Chania, a Luxury Collection Resort, Crete, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Domes Zeen Chania, a Luxury Collection Resort, Crete. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Chania hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11 AM.
Beach House Restaurant - This poolside family restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Gallina Restaurant - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Beach House Bar - This cocktail bar is located by the pool. Open daily.
Ef Zeen Bar - This cocktail bar is located by the pool. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Beach House Restaurant
  • Gallina Restaurant
  • Beach House Bar
  • Ef Zeen Bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in room
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Tile flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.
Property Registration Number 7918/18

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Domes Zeen Chania, a Luxury Collection Resort, Crete Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 151 reviews" "
Rating 8 - Good. 24 out of 151 reviews" "
Rating 6 - Okay. 8 out of 151 reviews" "
Rating 4 - Poor. 0 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Wonderful vacation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, with amazing staff. Domes Zeen has exceeded all expectations- the room was perfect with a wonderful outside area and a plunge pool, the breakfast has all every option for every taste and the staff always went above and beyond. We didn’t spend much time at the pool because the beach was amazing and we had our own plunge pool, but be warned that the pool is a highlight for young children so it might get busy, but it’s not too loud so can still enjoy your time. The gym was well equipped and it never got too busy in the morning. Chania is about 40 minutes walk, we did that once and then resorted to taxis or hotel transfers - it was a lot easier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Amazing property Amazing hospitality and good location Beach and pool were great
Stayed 4 nights in Aug 2024

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Domes Zeen is a beautiful tranquil hotel - the staff are beyond friendly and helpful and the location is a short cab ride from the lovely old town of Chania. The food at the hotel was delicious and the pool with our villa was magical. We are already talking about next year.
Stayed 5 nights in Aug 2024

6/10 Okay

Amar

Stayed 5 nights in Aug 2024

8/10 Good

Carl, Plymouth Meeting

Travelled with family and small children, Travelled with group
Liked: Cleanliness
I have a fish allergy and communicated to the hotel prior to and at check-in. The restaurant was never informed properly and not prepared for me. The Michelin Star restaurant, Gallina, was terrible. It took 25 minutes to get still and sparkling water. Service was subpar and not trained to the expectations one would expect at a Michelin Star restaurant. The wine steward spilled as he poured the wine, didn't wipe the bottle and red wine drops were all over the table. We had 2 children that were promised a special menu, but by the time we were served, they told us there was no food for the kids, SO WE LEFT! MY ADVICE: go to a local taverna. We did and it saved the trip.
Stayed 3 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not perfect
Needed to call front desk several time for refill of water, coffee and soap ( after housekeeping was in the room)
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Jason

Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Jul 2024

10/10 Excellent

Chris

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Iliana, palatine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS THE BEST
Stayed 5 nights in Jun 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

manouk

Stayed 3 nights in Jun 2024

6/10 Okay

Aziz

Travelled with family
Liked: Property conditions & facilities
Ok, not bad
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Abdulkreem

Liked: Cleanliness, staff & service, property conditions & facilities
Good but can improve
Great overall experience. The hotel is very clean and room are spacious. My issue was that rooms didn’t have a proper isolation were sounds of next door neighbors can easily disturb your stay. Also the resort is very family oriented and lots of kids playing around. This needs to be considered for travelers who prefer an otherwise tranquil vacation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and landscaped complex
A beautifully landscaped complex set in a hillside close to the beach. There are lots of tropical plants in the grounds making the environment very pleasing. The area directly outside the complex is less-developed, with a dusty dirt track between the complex and beach. The hotel is close to Chania centre: the Venetian harbour is about 30 mins by foot. The walk is along the dirt track then over 2 small bridges (very dark at night - it felt safe for us but might have felt a bit deserted if walking alone). Then along a pretty promenade with restaurants, leading eventually to the Venetian harbour. The reception area is at the top end of the hill and the restaurant is at the bottom, with the rooms in between, connected by a windy road and stairways. Golf buggies can be used for transport. Restaurant overlooks pool and loungers. Our room (tropical pavilion) was spacious with silent air-conditioning that worked brilliantly even with outside temps reaching 42C. The room is advertised as “sea view” - only a small band of sea was visible over the rooves of the other rooms/villas. The beach was probably about 200 meters away from our room. Spacious shower, quite powerful. Would have preferred a bath too for the price. A housekeeping issue was promptly sorted. The bed was extremely comfy but some furniture felt worn. Lovely touches such as a lounge with drinks/snacks throughout the day. The food in the two restaurants was very tasty. Staff were excellent.
Outside the complex looking over the dirt track towards the sea. There is a beach bar just to the left.
Pool area with restaurant to the right and loungers to the left
Stairs linking sections of the complex
View over the rooftops towards the sea.
Stayed 7 nights in Jun 2024

10/10 Excellent

David

Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great resort
Excellent all around. The facilities were great, staff attentive, very little to complain about, a lot to praise.
Stayed 3 nights in Jun 2024

10/10 Excellent

Constantinos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simply stunning! And the service, food and amenities are exceptional.
Stayed 6 nights in May 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, convenient for Chania, a 20 minute walk along a rough track. Private area in front of the room excellent. No towels policy left on loungers round the pool a revelation and worked brilliantly against those who like to sneak down at 7am to get the best pool seats
Stayed 7 nights in May 2024