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Sheraton Changzhou Xinbei Hotel

4.5 star property

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Photo gallery for Sheraton Changzhou Xinbei Hotel

View from property
Lobby
Indoor pool
Lounge
Presidential Suite, 1 Double Bed, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Parking included
  • Laundry

Explore the area

Map
#88-1 Tong Jiang Zhong Rd, Xinbei Distr, Changzhou, Jiangsu, 213022
  • Lushu Park of Changzhou
    ‪15 min walk‬
  • Former Residence of Zhao Yi
    ‪3 min drive‬
  • Tianning Temple
    ‪4 min drive‬
  • Changzhou (CZX)
    ‪31 min drive‬

Room options

View all photos for Premier Twin Room, 2 Double Beds, City View

Premier Twin Room, 2 Double Beds, City View

Premier Twin Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Twin Room, 1 Double Bed

Lounge

Executive Twin Room, 1 Double Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Lounge

Executive Room, 1 Double Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, City View

Minibar, in-room safe, individually decorated, desk

Deluxe Twin Room, 2 Double Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, City View

Presidential Suite, 1 Double Bed, City View

Presidential Suite, 1 Double Bed, City View

  • 360 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Changzhou Marriott Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (67)
The price is €136
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Changzhou Marriott Hotel

About this property

Sheraton Changzhou Xinbei Hotel

Luxury hotel with 2 restaurants connected to a shopping center in Changzhou
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Changzhou Xinbei Hotel offers 247 accommodations with minibars and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Changzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at Sheraton Changzhou Xinbei Hotel, you'll be connected to a shopping center and within walking distance of Lushu Park of Changzhou. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Tianning Temple and 7 minutes from China Dinosaur Park
  • Airport shuttle service available for a fee
Sheraton Changzhou Xinbei Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Sheraton Changzhou Xinbei Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Changzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
大堂吧 - Onsite bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site (CNY 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 148 for adults and CNY 74 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • 大堂吧

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 74 for children
  • Airport shuttle fee: CNY 2000 per vehicle (one-way, maximum occupancy 1)
  • Extended parking fee: CNY 40 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Changzhou Sheraton
Changzhou Sheraton Hotel
Sheraton Changzhou
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel
Sheraton Hotel Changzhou
Sheraton Xinbei
Sheraton Xinbei Changzhou
Sheraton Xinbei Hotel
Xinbei
Sheraton Changzhou Xinbei
Sheraton Changzhou Xinbei Hotel Hotel
Sheraton Changzhou Xinbei Hotel Changzhou
Sheraton Changzhou Xinbei Hotel Hotel Changzhou

Sheraton Changzhou Xinbei Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 94 reviews
Rating 8 - Good. 30 out of 94 reviews
Rating 6 - Okay. 7 out of 94 reviews
Rating 4 - Poor. 4 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great staff
I enjoy the staff and location of this hotel. The staff is always ready to assist and the hotel is conveniently located by the Wanda Plaza.
Stayed 7 nights in Jan 2024

10/10 Excellent

Siming

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 5 nights in Jul 2023

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!!
Great hotel with a friendly staff. Great breakfast buffet and room service available. Very nice hotel. Always greeted with a smile and staff that is willing to help with all your needs
Stayed 2 nights in Jul 2023

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This was my second stay at this hotel during my trip. Once again I was greeted with smiling faces and a friendly staff. I will definitely recommend and visit again in the near future
Stayed 5 nights in Jul 2023

8/10 Good

xiufang

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a couple of nights at the Sheraton as a small staycation due to being unable to leave the city thanks to pandemic lockdowns. As far as changzhou goes this is a good location a couple of good western restaurants nearby, Istanbul (Turkish) and Koala (Australian Bar) right next to a big shopping mall although these are everywhere in china so nothing special. The room was comfortable, big SOFT bed (important to check in China) and clean, my only complaint would be the ac didn’t work particularly well and it did get fairly warm in the room, not unbearable by any stretch but I personally like being cool. I do know a lot of hotels have ac restrictions because of covid which might be the issue. One night I decided to have dinner in the restaurant which was a disappointment, the food wasn’t necessarily bad but there were limited options, I have eaten in the restaurant previously through work when their seemed to be more choice so perhaps it depends on whether they’re holding events. Definitely a nice hotel overall if you’re staying in Changzhou
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Choo Wai

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel in a good location.
Wifi speed is slow and sometimes gets disconnected. Sauna room and swimming pool shower rooms not so cleaned and well maintained. Other than that, everything else is good.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Jianpeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked for a change of room and got an upgraded room without special request. The room had a washing and dryer machine which was useful, and an electric bidet toilet seat - nice! I really liked that room and thank the staff for upgrading..
Stayed 7 nights in Mar 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Good value for money
The hotel is comfortable, staff is friendly, breakfast is good and plenty of choice. The room is spacious and comfortable. Location is also good - plenty of restaurants, malls and shops around
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
as usual a good stay
Everything OK; Only problem, which is generally in China: the heating is set to one million degrees and cannot be reduced.
Stayed 2 nights in Jan 2019

10/10 Excellent

Dan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Received great help and good service from Miranda and Joanna (Front Desk). also teh Room Service was good too.
Stayed 1 night in Nov 2018

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Business type hotel
In general hotel stay was satisfied. Good for a business purpose.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay in Sheraton
Good hotel Nice people Good service Delicious breakfast with many choices Very near to my meeting place

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. They don't speak very well English but they tried very hard and everything we need it they made sure to get it for us.
Stayed 6 nights in Jul 2017

10/10 Excellent

Ming Nang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pedro M, Jacksonville, Fl

Liked: Staff & service
Beatiful hotel but need to improve cleaning
Nice hotel but internet was so slow. Bathroom cleaness need to improve.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel in changzhou
good location, very comfortable stay

4/10 Poor

Qiang, China

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
While my stay itself was pleasant - it is in a great location, rooms conditions are good, I am very unhappy with the service, particularly after one incident. I noticed I was overcharged for my stay because they used an incorrect RMB-USD exchange rate. Even though I brought this to their attention and they recognized the incorrect charge but they did nothing to correct it because they said I had to let them know on the day of transaction, which I didn't. I would've rated 5 if this matter was properly resolved but I was disappointed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Although stayed only one night, I had a good experience with Sheraton. Staff is very friendly and self-active.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel really suckssss!!!
The representative said "I don't speak Chinese, only English." She was also being rude and unrespecful. What a shame to this hotel.