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West Palm Hotel

3.0 star property

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Photo gallery for West Palm Hotel

3 bars/lounges, poolside bar
Free daily continental breakfast
Exterior
Deluxe Double Room
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation
  • Chaguaramas Military History & Aerospace Museum
    ‪17 min walk‬
  • Five Islands Water & Amusement Park
    ‪4 min drive‬
  • Chaguaramas Boardwalk
    ‪5 min drive‬
  • Port of Spain (POS-Piarco Intl.)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom

  • Sleeps 2
  • 2 King Beds

About this property

West Palm Hotel

Hotel in Chaguaramas with free breakfast and bars
This hotel features an outdoor pool, a restaurant, and 3 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a poolside bar, a coffee shop/cafe, and coffee/tea in a common area.
West Palm Hotel offers 32 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the helpful staff at West Palm Hotel. During your stay, you'll be within walking distance of Chaguaramas Military History & Aerospace Museum. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 2-minute drive from Chaguaramas Military History & Aerospace Museum and a few minutes from Five Islands Water & Amusement Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and barbecue grills are also featured at West Palm Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chaguaramas hotel.

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
West Palm Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer (on request)
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Microwave

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

West Palm Hotel Hotel
West Palm Hotel Chaguaramas
West Palm Hotel Hotel Chaguaramas

West Palm Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 18 out of 65 reviews
Rating 4 - Poor. 10 out of 65 reviews
Rating 2 - Terrible. 15 out of 65 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarita

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Matthias

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was decent, the pool is beautiful however there was mold in our bathroom, really questionable characters outside the hotel as well as the actual hotel itself drains smell badly, grass is overgrown and there's caution tape preventing you from rolling the suitcases on normal ground and instead you have to drag your suitcase up the stairs.
Stayed 1 night in Oct 2024

2/10 Terrible

Francis, Schenectady

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more security and updating. Thete is no beach front prpperty.
Stayed 5 nights in Oct 2024

8/10 Good

Lamina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great, informed us of everything we need to know regarding our rooms. Ratescwere really affordable.
Stayed 1 night in Oct 2024

6/10 Okay

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but not organized.
Stayed 1 night in Sep 2024

2/10 Terrible

carlton

Disliked: Staff & service, property conditions & facilities
No from the room contacts to the front desk, no one highlighted that some section building was under renovation, the main exit door from the commendation area was kept lock
Stayed 1 night in Aug 2024

8/10 Good

Craft

Travelled with family and small children
Liked: Staff & service, amenities
The food is really good!… convenient location to five islands
Stayed 1 night in Aug 2024

4/10 Poor

Iesha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Everett

Liked: Staff & service
The property was not difficult to find using Google maps. Parking was not an issue. The room was clean with the ex
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚
Stayed 12 nights in Jul 2024

10/10 Excellent

Tricia

Liked: Property conditions & facilities
Stayed 21 nights in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, amenities
The rooms were excellent. The pool is huge! There weren’t any other guests staying. This hotel is very clean and quiet. It does need some renovations to the exterior. Plenty of room on the property for children to play.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nandakumar

Stayed 3 nights in Jul 2024

8/10 Good

Henrik, David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near some shops and restaurents
Stayed 1 night in Jul 2024

8/10 Good

Henrik, David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops and restaurents
Stayed 4 nights in Jul 2024

2/10 Terrible

Ann

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and dated, However it seems as though it’s on the verge of closing down. At check in I asked for a clean room because I was carrying an infant. However the room wasn’t clean and the sheets look as though it wasn’t change with hair and many stains. Above all room entrance were leaking air conditioners and many cats 🐈 screaming at you outside your room. The tv, microwave and refrigerator did not work. The adjoining door was poorly built you can hear everything on the other side. The breakfast was a cold hard toast you had to pick up in a take away box and it was horrible. The pool was the only great thing except it was filthy. And no staffs and attendant for anything. Not even a phone 📞 in the bedroom. The beds were horrible.
Stayed 1 night in Jul 2024

4/10 Poor

Krasimir

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century.
Stayed 2 nights in Jul 2024

2/10 Terrible

Md Abu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking we found the hotel was under construction, the washroom flushes didn’t work properly, horrible smell inside and outside of the room renovation people were walking everywhere surrounding the hotel room, and the hotel looked fully insecure. I just thinking how this type of hotel continues there business even the hotel is in under construction.
Stayed 3 nights in Jun 2024

6/10 Okay

SHAZIM

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

kashma, Spring Hill

Stayed 2 nights in May 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unhelpful. The rooms are hard to fin and the staff do noit guide you. They gave me a room with two enormous air conditioners outside - very noisy - so I complained and was given a quieter one b ut it required a lot of too and fro. Dinner such as it was, was pretty appalling and inflxible. You had to give a deposit for the aircon remote which says a lot about their clientele. Huge amounts of form filling at reception. Breakfast almost a bad as dinner - no choice at all. instant coffee and a tea bag and a kettle. Overall got the impression the staff did not care at all.
Stayed 1 night in Jun 2024

2/10 Terrible

Artur, Torres Vedras

Disliked: Staff & service, property conditions & facilities
Bad rooms, bad service, bad breakfast. All bad
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property Was falsely advertised with pictures that were photo shopped! it was in a terrible state! The fist night I tripped an fell bruised my arms and leg , they had no first aid they did not even offer help we had to go to the store and purchase our own medical supplies. Today we came to find out instead of charging the local currency they charged the same amount in US dollars, like $ 4500.00 !
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, and close to Peakes boatyard!
Staff were helpful in finding a ride to the Fast Ferry at (!) 4:30 am. Excellent AC. Only downside was the loud grass-trimmer just outside. At first I thought: no TP!, but it was behind me..
Stayed 1 night in May 2024