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Waterfront Cebu City Hotel & Casino

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterfront Cebu City Hotel & Casino

Outdoor pool
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Terrace/patio
Deluxe Room
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu, 6000
  • Waterfront Cebu City Casino
    2 min walk
  • Ayala Malls Central Bloc
    6 min walk
  • Ayala Center
    17 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    32 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Room

Ambassador Room

Ambassador Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Marco Polo Plaza Cebu

Pool
Kids pool
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is €72
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Marco Polo Plaza Cebu

About this property

Waterfront Cebu City Hotel & Casino

Hotel with 10 restaurants, steps from Waterfront Cebu City Casino
10 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Waterfront Cebu City Hotel & Casino. During your stay, you're just a quick walk from Waterfront Cebu City Casino. Features include free WiFi in public areas and free self parking, plus 10 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to massages at CITIGYM
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Waterfront Cebu City Casino and a 3-minute drive from Ayala Center
  • Airport shuttle service available for a fee
Waterfront Cebu City Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A casino, a children's pool, and a spa tub are also featured at the business-friendly Waterfront Cebu City Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cebu hotel.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:30 AM.
Uno - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Tin Gaw - This restaurant specializes in Chinese cuisine.
Cafe Fortuna - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
La Gondola - This restaurant specializes in Italian cuisine.
Mizu - This restaurant specializes in Japanese cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: PHP 850 per person
  • 10 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Uno
  • Tin Gaw
  • Cafe Fortuna
  • La Gondola
  • Mizu

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden

Spa

  • Massages
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 10 casino gaming tables
  • 100 casino slot machines
  • 5 casino VIP rooms
  • Casino (37674 square feet of space)
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 30 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterfront Cebu City Hotel & Casino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1001 reviews" "
Rating 8 - Good. 330 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a beautiful hotel at one time and appears to be holding its own. Pool and spa facilities could use the most improvement.
Stayed 1 night in Sep 2024

10/10 Excellent

Bonifacio uy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ermenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan Jan

Stayed 1 night in Aug 2024

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
I do enjoy and comfortable but only the WiFi I’m having problem after mid second week of my stay there specially at night. Last year we stayed there I was moved 3 times and thank goodness I didn’t encounter that situation anymore except the WiFi. Hopefully next year I’m not gonna encounter that kind of problem.
Stayed 20 nights in Jul 2024

10/10 Excellent

Lily

I like everything at waterfront hotel- staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

8/10 Good

Francis

Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Travelled with family, Business traveller
Liked: Amenities
Lobby is amazing
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stay good
I always have a good time every time I booked the hotel to waterfront. Although there was a lot of changes from the food at the restaurant from before, like the kinds or the different kinds of cheese they have and the other foods. but that was okey. as long as I am comfortable and safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we're nice. Place is clean. Food is good.
Stayed 1 night in Jul 2024

10/10 Excellent

Zenaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in front in charge in the bar should pay attention to their customers. Taking time to ask for additional order. There’s a lot of service staff but they’re not focus on what their doing. Even asking for the bill I asked 2X
Stayed 2 nights in Jul 2024

2/10 Terrible

Rowena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Arnold Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but rooms need to be updated/renovated.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
HVAC makes large thump every few hours. All the shower curtains needs to be replaced. They smell.
Stayed 5 nights in Jun 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Still a great property after all these years. The rooms are still a bit dated but the lobby upgrade looks great. The breakfast was fantastatic.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the grand old dames of Cebu. Still among the best. Conveniently located across the Cebu I.T. Park where there is a shopping mall and several restaurants and bars. *** The rooms are a bit dated though and a little renovation would be good.
Stayed 3 nights in Jun 2024

2/10 Terrible

Eugene

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1) The room condition is very old and toilet condition is very run down. Cleanliness is poor as well. I think really need to renovate and refresh the room. 2) The wireless internet connection is awfully slow. 3) The checking out queue is so slow. There is insufficient front desk staffs to cope with both check in and out guests.
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are a bit tired. I wish their AC didn't give a large thump in the middle of the night while sleeping.
Stayed 1 night in Jun 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property lobby is nice. Rooms and decor are dated. Beds, if you only get Superior Room, are not comfortable. Deluxe Rooms have better beds. Bathroom has a sewer smell. I initially thought towels smelled but learned it was the shower curtains smells. Didn't look into detail but would not be surprise if it has mildew. Staff around the property, security in front are courteous. Front desk personnel are nice but if this is a 5 star hotel, the "extra" or "going above and beyond" are lacking. But overall, I would say experience is average.
Stayed 1 night in Jun 2024

6/10 Okay

Merlyn D., san diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have always been staying at these hotel before the arrival of NUSTAR casino. Need to upgrade the casino slot games. But most of all, hotel rooms needed some upgrade. Shower rooms too small and tubs (superior room) too high. Not safe..
Stayed 2 nights in Jun 2024

4/10 Poor

Merlyn D., san diego

Travelled with family
Room 321 smells yucky (kulob) but we were so tired to complain for a transfer or even ask for a Lysol spray. From a late ferry departure to a not comfortable room, Everything that day didn’t go well…
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a Hotel Executive Chef for over 30 years. I have opened 13 resorts and other hotels all over the country. I have been to Asia several times and stayed at 5 star resort several times. I am here to tell you that this property is one of the finest hotels I have ever stayed in, HANDS DOWN! From the very moment you get there the experience is exquisite. No wonder it is a 5 star Resort. The staff are wonderful, friendly, knowledgeable and eager to please your every desire. The food is second to none from the daily breakfast buffet in "Saffron" to the open air restaurant Azure to the upscale dining in the Spanish Cuisine AKA to the Japanese restaurant Kalma. Everything I had was delicious and presented well. The rooms are spacious, spotless and extremely comfortable. The grounds are beautiful and the activities are fun, well thought out and exciting right down to the fireworks display on Saturday night. It was my birthday the night I got there with my girlfriend and I was treated like a celebrity. I cannot recommend this hotel more highly. Absolute perfection.
Stayed 12 nights in Jun 2024