Hotel Stella

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Stella

Family Room
Front of property
Reception
Superior Room | Room amenity
Family Room | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Don Gil Garcia Street Capitol Site, Cebu, 6000
  • Cebu Doctor's University Hospital
    3 min walk
  • Chong Hua Hospital
    9 min walk
  • Osmeña Fountain Circle
    9 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    39 min drive

Room options

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About this property

Hotel Stella

Hotel with a 24-hour front desk, near Ayala Center
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Limited housekeeping is available.
Hotel Stella offers 47 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cebu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hotel Stella, you're just a quick walk from Cebu Doctor's University Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Colon Street and a few minutes from Ayala Center
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Hotel Stella also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Cebu hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Hotel Stella has a restaurant on site.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7 AM to 8 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 96.80-107.80 for adults and PHP 96.80-107.80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Stella

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 96.80 to 107.80 for adults, and PHP 96.80 to 107.80 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Hotel Stella offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Stella
Hotel Stella Cebu
Stella Cebu
Stella Hotel
Hotel Stella Cebu Island/Cebu City
Hotel Stella Cebu
Hotel Stella Hotel
Hotel Stella Hotel Cebu

Hotel Stella Reviews

Reviews

6.6
Rating 10 - Excellent. 28 out of 273 reviews" "
Rating 8 - Good. 107 out of 273 reviews" "
Rating 6 - Okay. 81 out of 273 reviews" "
Rating 4 - Poor. 30 out of 273 reviews" "
Rating 2 - Terrible. 27 out of 273 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria Ivy Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable and Comfortable Stay. Thank you
Stayed 2 nights in Jun 2024

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel doesn't have the same amenities as other hotels at similar price points. If something bad was to happen to you during your trip, hotel doesn't provide any support. Even though a bad experience happened to me during my trip they refused to give me a refund after I had to leave due to the unsafety of this hotel (thankfully Expedia gave me a credit and I only booked for 2 nights).
Stayed 2 nights in Jun 2024

2/10 Terrible

andresa

Stayed 1 night in May 2024

2/10 Terrible

andresa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom is very dirty its has smell.it looks like they dont clean the room.
Stayed 3 nights in May 2024

6/10 Okay

ARACELI

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Rhoebe Chriatie

Travelled with family
ok hotel but hassle
Stayed 2 nights in Dec 2023

10/10 Excellent

Jan Heena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Hugo

8/10 Good

Hugo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Roger

Liked: Room comfort
It's a shame they don't want us
I put a review a week or two ago and it didn't change. I asked for the room service to be done and on the third day the turned up. We went out on the second day and came Back 4 hours later but no cleaning done. After I complained the excuse was they were upstairs and was coming down to clean it. They were on our floor when we went out cleaning the room next to ours and the one opposite. So why not clean while there. Well we are going to Panglao for a week and when we come back for a month we will be staying elsewhere
Stayed 5 nights in Nov 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay there and will go again soon. There are better area's but they are Dirty inside and More expensive. The Toilet was blocked and I eventually got it unblocked. It is clean and secure so much better than a lot of places
Stayed 5 nights in Nov 2023

2/10 Terrible

Malcolm

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gone down, in my ratings.
No hot water, service for meals very, very slow, no tv channels. I used to stay here regularly not any more.
Stayed 2 nights in Feb 2023

6/10 Okay

Enrique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not a very clean place
Stayed 3 nights in Mar 2022

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Late to confirm my booking. Charge for one night just extend only 3hrs . I will pay on for 3hours coz other hotel they allow it for to pay per hour
Stayed 1 night in Dec 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
We booked the hotel to rest and relax.. The place wasn't so crowded. The staff were friendly. The view was nice. The only downside is their food, the selection was few. It's mostly for drinks. But overall we had a great time..
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
24h Room service with plenty of cold beers, the food was reasonably priced and even not a
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our room location has very poor signal..we can't be reached thru our phones..too bad. We requested to be transferred to another room.thanks it was granted
Stayed 3 nights in Oct 2019