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Crown Regency Hotel and Towers

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Regency Hotel and Towers

Indoor pool, pool loungers
Lobby
Hair salon
Lobby
Premium bedding, in-room safe, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000
  • Osmeña Fountain Circle
    4 min walk
  • Mango Square
    6 min walk
  • Cebu Doctor's University Hospital
    10 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    35 min drive

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property

Waterfront Cebu City Hotel & Casino

Pool
Hot tub
Spa
Kids pool
4.1 out of 5, Very good, (1001)
The price is €75
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Waterfront Cebu City Hotel & Casino

About this property

Crown Regency Hotel and Towers

Hotel with 4 restaurants, near Magellan's Cross
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite.
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crown Regency Hotel and Towers. During your stay, you're just a quick walk from Robinsons Plaza. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to body treatments, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Magellan's Cross and a few minutes from Ayala Center
  • Airport shuttle service available for a fee
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness center are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Fifties Cafe - Onsite café. Happy hour is offered.
Wang Shan Lo - This restaurant specializes in Chinese cuisine. Open daily.
Cafe Glo - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Sparkz Restobar - This buffet restaurant serves dinner only. Open daily.
Best Brew - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 555 for adults and PHP 555 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Fifties Cafe
  • Wang Shan Lo
  • Cafe Glo
  • Sparkz Restobar
  • Best Brew

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 12 2023 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Entertainment facilities
  • Laundry facilities

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Crown Regency Hotel and Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 137 out of 971 reviews" "
Rating 8 - Good. 288 out of 971 reviews" "
Rating 6 - Okay. 223 out of 971 reviews" "
Rating 4 - Poor. 195 out of 971 reviews" "
Rating 2 - Terrible. 128 out of 971 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness
Don’t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024

2/10 Terrible

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!

8/10 Good

leo

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shaun Mae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Cristina

Stayed 1 night in Jan 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom Hell
the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this
Stayed 2 nights in Dec 2023

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location and walkable for restaurants and stores
Stayed 2 nights in Dec 2023

8/10 Good

GUYDE, Rockwall

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to places I want to go.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and attentive, fulfilling many of my small requests such as being neighbours with a friend and having breakfast boxes made for early tours. The hotel itself was nice for Cebu, the rooms were modern and not lacking in anything. There was a good pool and gym available for use. The area is busy, near a major roundabout so there will be honking 24/7. My advice would to be to stay on the 19th floor and below because there is a split elevator system which can be inconvenience to use. I stayed in the 27th floor and would have to change on the 19th. Otherwise great location with a supermarket, street food and laundry nearby.