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Hôtel des Palmistes

3.0 star property

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February 2025

Photo gallery for Hôtel des Palmistes

Comfort Double Room, 1 Bedroom, City View
Comfort Double Room, 1 Bedroom, City View | Balcony
Exterior
Flat-screen TV
Shower, free toiletries

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
12 Avenue du Général de Gaulle, Cayenne, 97300
  • Musée Alexandre-Franconie
    1 min walk
  • Place des Palmistes
    1 min walk
  • Musée Départemental
    2 min walk
  • Cayenne (CAY-Cayenne - Félix Eboué)
    27 min drive

Room options

View all photos for Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

About this property

Hôtel des Palmistes

Hotel in Cayenne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hôtel des Palmistes offers 9 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

During your stay at Hôtel des Palmistes, you're just a quick walk from Musée Alexandre-Franconie. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Steps from Musée Alexandre-Franconie and Place des Palmistes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel des Palmistes also features a terrace, laundry facilities, and a front-desk safe.

This 3-star Cayenne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 9.00 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Palmistes Cayenne
Hôtel Palmistes
Palmistes Cayenne
Palmistes
Hôtel des Palmistes Hotel
Hôtel des Palmistes Cayenne
Hôtel des Palmistes Hotel Cayenne

Hôtel des Palmistes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

ARS, Canyon Lake Texas

Liked: Staff & service, property conditions & facilities
No front desk...someone in bar/restaurant try to help with any questions...LITTLE TO NO ENGLISH
Stayed 4 nights in Feb 2020

6/10 Okay

Nicholas

Liked: Cleanliness
Poor night's sleep.
Did not sleep well because of window shutter banging all night. Also AC remote not working so not possible to even turn the AC off. Management unconcerned about these issues the next morning and certainly not apologetic. Three flights of status to climv to room.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place.
The restaurant is clearly the main business there. The room was not cleaned the second day and the wifi constantly goes off. The location is excellent and the rooms are beautiful.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beware of room switch
Even though I had booked a city view room several months in advance, I was given the "dungeon room" on the ground floor in the back of the restaurant courtyard, which was dark, viewless and very noisy until about 2 in the morning. Not only that, but the price charged for the room was left unchanged! It's like booking first class on a plane and being forced to sit in the back of the economy section next to the toilets, with no refund given. When I asked to change rooms the second day I had to wait until 7 p.m. even though it was ready at noon. The ordinary room was nice, with no complaints. Also be aware that the English level of most of the staff (who are all basically mainly waiters at the restaurant) is not so high.
Stayed 2 nights in Feb 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Colonial Hotel in the center of the city!
Historical hotel well preserved and maintained in the center spot of the city. Great hotel veranda with restaurant to be seen at with a cool drink. Overlooking spacious park with mature palm trees.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel in town with good restaurant. It was listed as multilingual staff but we had alot of trouble finding someone who who spoke enough English to get to Devil's Island and pay our bill (we couldnt find Spanish or German speakers either). We had emailed requesting an airport shuttle to meet our 3 am flight...was told someone would meet us & it would be 30 euro. No one was there & we were lucky to find a taxi at almost double and the driver back was 50 euros. Alex was willing to put the shuttle to Devil's Island and airport on a credit card. Good pizza & hamburger ( only things we understood om the menu)...Wish there had been English on the menu.
Stayed 3 nights in Aug 2017

6/10 Okay

Patricia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Mendy, Cayenne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien situé au centre ville. Les chambres sont design et belle. Très bon accueil.
Stayed 1 night in Dec 2020

10/10 Excellent

laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nuits a cayenne
Une séjour de 3 nuits a cayenne. Un superbe établissement. Cadre magnifique. Accueil RAS restauration tres bonne tellement qu il y a de l attente
Stayed 3 nights in Feb 2020

10/10 Excellent

MARYLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon choix
Hôtel très sympa, personnel bienveillant Bon rapport qualité prix
Stayed 3 nights in Sep 2019

8/10 Good

Antoine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cadre somptueux
il n'y a rien a dire ,une nuit dans un cadre somptueux.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Très bon et agréable séjour.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Três bien localisė, Avec une chambre très confortable. Petit déjeuner correct.
Stayed 1 night in Jan 2019

6/10 Okay

oorti, amsterdam

Vakantie
Verblijf begon eerst slecht .receptioniste kom geen boeking van Expedia vinden moest heel lang wachten.uiteindelijk wel geregeld maar moest veel naar Nederland bellen .voor de rest viel hotel mee .slaapkamer was ruim .goed ontbijt
Stayed 7 nights in Oct 2017

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service Room are nice, large and clean Good location Restaurant : sophisticated but taste just ok
Stayed 1 night in Sep 2017

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel idéalement situé en centre ville Chambre spacieuse et agréable Personnel très agréable

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Charme colonial
Hôtel agréable sur la place des palmistes dans une dans une charmante maison coloniale La chambre est grande et moderne. Une terrasse agréable sur la place pour le petit déjeuner, une cour sur l'arrière pour le dîner. Un bon choix au centre de Cayenne.