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4.0 out of 5

"Property is okay no bad. " More

By a verified traveller on Mon 21 Aug 2023

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Premium Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Villa, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 2 Single Beds (Boutique)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Villa, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Villa, 1 King Bed (Boutique)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Novotel Goa Dona Sylvia Hotel, you're just a quick walk from Cavelossim Beach. Free WiFi in public areas, free self-parking and 2 bars are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Kebabs and Kurries, a fine-dining restaurant that serves Indian cuisine
  • Take a swim in the outdoor pool
  • Indulge with massages at SUHAM SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 5-minute walk from Cavelossim Beach and 7 minutes by car from Mobor Beach
  • Airport shuttle service available for a fee

Novotel Goa Dona Sylvia Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Goa Dona Sylvia Hotel

Everyone (1)
4 out of 5
Property is okay no bad.

Posted by on 21 Aug 2023

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Comment from Hotel Management

31 Aug 2023 by Dennis D'Costa

Dear Glen,Greetings from Novotel Goa Dona Sylvia Resort!!Thank you for sharing your valuable rating about your stay in our resort on this forum. Novotel Goa Dona Sylvia Resort is committed to providing our guests with the highest quality services and facilities. We look forward to host you once again in the near future. Warm Regards,Dennis

About the Novotel Goa Dona Sylvia Hotel

Location Cavelossim Road, Mobor, Cavelossim, Goa 403 731

Property Features

Novotel Goa Dona Sylvia Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 39751 square feet (3693 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Novotel Goa Dona Sylvia Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Mediterranean Cavelossim hotel.

  • 181 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 39751 sq ft of conference space
  • 3693 sq. m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Goa Dona Sylvia Hotel offers 181 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Kebabs and Kurries – This fine-dining restaurant specialises in Indian cuisine and only serves dinner.

Seagull – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Mama Mia – This poolside steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.

Amalia – This bar specialises in vegan cuisine. Open daily.

Tia Maria – This bar is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Archery on site
  • Golf lessons available nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, SUHAM SPA. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Novotel Goa Dona Sylvia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 3000.0 per night.
  • Cots (infant beds) are available for INR 1500.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Novotel Goa Dona Sylvia Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 2500 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 1500.0 per night
  • Rollaway bed fee: INR 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Goa Dona Sylvia Resort Cavelossim
  • Novotel Goa Dona Sylvia Resort
  • Novotel Goa Dona Sylvia Cavelossim
  • Novotel Goa Dona Sylvia
  • Novotel Goa Dona Sylvia Resort (Opening October 2017)
  • Novotel Goa Dona Sylvia Resort (Opening Soon)
  • Novotel Goa Dona Sylvia
  • Novotel Goa Dona Sylvia Resort
  • Novotel Goa Dona Sylvia Hotel Hotel
  • Novotel Goa Dona Sylvia Hotel Cavelossim
  • Novotel Goa Dona Sylvia Hotel Hotel Cavelossim

You should know

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.