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Hotel Playa Cristal

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Cristal

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from property
In-room safe, desk, iron/ironing board, rollaway beds
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Madero No. 73-A, Col. centro, Catemaco, VER, 95870
  • Laguna Catemaco
    2 min walk
  • Carmen Basilica
    11 min walk
  • Los Tuxtlas Biosphere Reserve
    5 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

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The price is €61
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Hotel Playa Cristal

Hotel in Catemaco with a 24-hour front desk and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and a meeting room.
Hotel Playa Cristal offers 33 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Playa Cristal, you're just a quick walk from Laguna Catemaco. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Tierra de Tucanes
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Laguna Catemaco and 11 minutes by foot from Carmen Basilica
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. An outdoor pool, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Playa Cristal.

Smoking is allowed in designated areas at this 3-star Catemaco hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Tierra de Tucanes - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 98 for adults and MXN 98 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tierra de Tucanes

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 98 for adults and MXN 98 for children
  • Rollaway bed fee: MXN 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Playa Cristal
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco

Hotel Playa Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 106 reviews" "
Rating 8 - Good. 36 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Florisol

Liked: Staff & service, amenities
Close to the lake
Stayed 1 night in Jun 2024

8/10 Good

Belen

Stayed 2 nights in Mar 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was good
Stayed 1 night in Mar 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Walid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean and very accessible to walk to different restaurants and other activities. Nice pool area.
Stayed 2 nights in Mar 2021

8/10 Good

Fidel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at this location. Easy check in/out, staff is very friendly, pool and garden area is beautiful.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly, it was raining cats and doges despite the fact that this is said to be the dry season. Rain starts normaly in May....What could they do about it?
Stayed 1 night in Jan 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good for what we needed my husband fell in love with the garden but keep in mind that it belongs to the restaurant we were told we can't bring our own drinks and just enjoy the view. That really upset us bucause we really wanted to sit and enjoy the garden.

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
I had room 104, and the lock jams, so they showed me how to jiggle it.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel anticuado, urge remodelación, parece motel.
Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Ángel

Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerardo Wong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por parte del personal y de su gerente
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Brenda Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Grady

Stayed 1 night in Apr 2024

10/10 Excellent

Martin Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 1 night in Mar 2024