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Cabañas Cascadas Encantadas

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cabañas Cascadas Encantadas

Lake
Exterior
Triple Room, Multiple Beds
Property grounds
Exterior

Reviews

3.6 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Localidad Benito Juarez, Catemaco, VER, 95870
  • Laguna Catemaco
    5 min walk
  • Los Tuxtlas Biosphere Reserve
    7 min walk
  • Poza Reyna Lagoon
    13 min drive

Room options

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds

Triple Room, Multiple Beds

  • Sleeps 6
  • 3 Double Beds and 1 King Bed

View all photos for Double Room, 2 Double Beds

Bed sheets

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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4.4 out of 5, Excellent, (106)
The price is €52
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Playa Cristal

About this property

Cabañas Cascadas Encantadas

Hotel in Catemaco with an outdoor pool and a restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Cabañas Cascadas Encantadas offers 12 accommodations. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Cabañas Cascadas Encantadas, you're just a quick walk from Laguna Catemaco. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and TV in a common area
  • Just a 5-minute walk from Laguna Catemaco and 7 minutes by foot from Los Tuxtlas Biosphere Reserve
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Cabañas Cascadas Encantadas. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Catemaco hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11 AM.
Cascadas Encantadas - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8 AM–11 AM: MXN 90 for adults and MXN 85 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cascadas Encantadas

Things to do

  • Ecotours
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 7 steps to reach property
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 8:30 AM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 90 for adults and MXN 85 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a first aid kit
The front desk at this property is open daily from 8 AM - 9 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cabañas Cascadas Encantadas Hotel Catemaco
Cabañas Cascadas Encantadas Hotel
Cabañas Cascadas Encantadas Catemaco
Cabañas Cascadas Encantadas
Cabanas Cascadas Encantadas
Cabañas Cascadas Encantadas Hotel
Cabañas Cascadas Encantadas Catemaco
Cabañas Cascadas Encantadas Hotel Catemaco

Cabañas Cascadas Encantadas Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 3 out of 4 reviews" "

5.0/10

Cleanliness

3.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adolfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar. La comida muy buena y barata
Stayed 1 night in Sep 2022

2/10 Terrible

Daniela

Disliked: Staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Daniela

Travelled with family
Disliked: Staff & service
Me llevo una muy mala experiencia con este lugar. Hice mi reservación y no fue respetada. Ya que iba a llegar por la noche, llamé dos horas antes para avisar al establecimiento, me contestaron y me dijeron que no había ningún problema. Llegamos a las 11:00 de la noche y al llegar me informaron que el hotel estaba sobrevendido, que ya no había lugares disponibles, sin embargo a mi ya me habían hecho el cargo. El personal del hotel nos informó que nuestro problema era un problema común con la persona del hotel que gestiona las reservas online. No fuimos los únicos que encontraron el hotel overbooked, pues al parecer otra persona tuvo el mismo problema el mismo día. Contacté con expedia para revisar el tema del reembolso y al contactar expedia con el hotel, dan como excusa que no hay cuartos porque tuvieron una tormenta, lo cual también es falso. Es por esto que no recomiendo este hotel si tu reserva es vía online, ya que no hay seriedad en el servicio a cliente.
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las condiciones de todo este sitio son muy malas, desde la limpieza, instalaciones, supuesta alberca, etc. lo único es la atención de los encargados, que son amables. Tuve que estar solo una noche y perder las dos restantes ya que ni siquiera quisieron hacer la devolución. No se confien de las fotos las condiciones de todo este sitio no son adecuadas.
Stayed 3 nights in Dec 2019