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Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Cottage

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Comfort Quadruple Room, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Refugio Pullao, you'll be close to Tongoy Beach. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include multilingual staff, a terrace and a fireplace at reception
  • On-site recreation includes bicycles to rent
  • 4.3 miles (7 km) from Tongoy Beach and 6.7 miles (10.7 km) from Yutuy Beach
  • Airport shuttle service available for a fee

Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A hot tub, a terrace, and barbecue grills are also featured at Refugio Pullao. Free self parking is available. Smoking is allowed in designated areas at this Castro hotel.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Full-sized refrigerator/freezer
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Refugio Pullao offers 6 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Kitchens offer full-sized fridge/freezers, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Private outdoor space
  • Fridge (full size)
  • Oven
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle on site
  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Refugio Pullao offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Refugio Pullao

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)
  • Late check-in fee: 20 per cent of room rate for check-in between 9:00 PM and 1:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Refugio Pullao Hotel Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel
  • Refugio Pullao Castro
  • Refugio Pullao Hotel Castro

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.