Palafito Waiwen

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palafito Waiwen

Living area
Front of property
Terrace/patio
Economy Quadruple Room
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1236 Ernesto Riquelme, Castro, Los Lagos
  • Museo Regional de Castro
    11 min walk
  • Church of San Francisco
    11 min walk
  • Church of Castro
    11 min walk
  • Dalcahue (MHC-Mocopulli)
    28 min drive

Room options

Economy Quadruple Room

  • Sleeps 4
  • 4 Large Twin Bunk Beds

Double Room

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Exclusive Suite

  • Sea view
  • Sleeps 4
  • 1 King Bed

Economy Twin Room

  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Palafito Waiwen

Hostel in Castro with a coffee shop and a restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hostel. WiFi in public areas is free. Additionally, laundry facilities and tour/ticket assistance are onsite. Housekeeping is available on request.
Palafito Waiwen offers 8 accommodations. Accommodations offer separate dining areas. This Castro hostel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Palafito Waiwen, you'll be within walking distance of Museo Regional de Castro. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Museo Regional de Castro and Church of San Francisco
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Palafito Waiwen also features tour/ticket assistance and laundry facilities.

Smoking is allowed in designated areas at this Castro hostel.

For a fee, guests can enjoy continental breakfast daily from 8:30 AM to 10:00 AM.
Palafito Waiwen has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–10:00 AM: CLP 7000-7000 for adults and CLP 4000-5000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities
  • Separate dining area

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • 8 bathrooms

Food and drink

  • Dining room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palafito Waiwen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 10000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CLP 7000 to 7000 for adults, and CLP 4000 to 5000 for children
  • Rollaway bed fee: CLP 10000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 3:00 PM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palafito Waiwen Castro
Palafito Waiwen Hostel/Backpacker accommodation
Palafito Waiwen Hostel/Backpacker accommodation Castro

Palafito Waiwen Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Iain

Liked: Cleanliness
Disliked: Staff & service, room comfort
Nice building and good shared apace, but be prepar
My booked room was sold to another couple, so don't be taken in by the one really good room on sale, and spposedly booked for you.. or be prepared to walk away and find somewhere else if they aren't providing what you are paying for!
Stayed 1 night in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Castro
Lovely place on the water. Very welcoming host. Cosy and comfortable. Only problem we encountered was that breakfast we ordered did not appear at the specified time and we had to leave with a minimal provision for the money.
Stayed 1 night in Mar 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
At check-in Claud was very friendly and helpful. The property provided basic accommodation typical of a hostel. Good facilities for cooking your own meals but grocery stores inconveniently far away.
Stayed 2 nights in Mar 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Lisa-Gry

Travelled with family
Liked: Staff & service, room comfort
Fint sted med god service fra de unge medarbejdere
Vi blev meget vel modtaget af to unge medarbejdere, som var meget imødekommende og venlige under hele vores ophold. Man kan tilkøbe en fin morgenmad. Stedet er hyggeligt, men der bliver varmt på værelserne, når temperaturen er mere en 20 grader. De unge mænd som arbejdede der, var søde at låne os en fan. Det ligger lidt væk fra byen, og man skal op af en seriøs bakke, for at komme ind til centrum. Når man ikke må smide toiletpapir i toilettet, ville det være rart, hvis skraldespanden på badeværelset bliver tømt dagligt, hvilket desværre ikke var tilfældet. Fint til prisen, men man skal have fysik til at gå på stejl bakke, når man skal ind til byen.
Stayed 3 nights in Jan 2024