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OCIO Territorial Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OCIO Territorial Hotel

Porch
Exterior
Fireplace
Lobby sitting area
Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Huenuco s/n Peninsula de Rilan, Castro, Los Lagos, 5700000
  • Tongoy Beach
    15 min drive
  • Yutuy Beach
    20 min drive
  • Palafito Sabores de Mi Tierra
    26 min drive
  • Dalcahue (MHC-Mocopulli)
    55 min drive

Room options

View all photos for Standard Suite, 1 Bedroom, Ensuite, Sea View

Premium bedding, Select Comfort beds, in-room safe

Standard Suite, 1 Bedroom, Ensuite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, 1 Bedroom, Terrace, Sea View

Standard Suite, 1 Bedroom, Terrace, Sea View

Standard Suite, 1 Bedroom, Terrace, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Cottage, 4 Bedrooms, Sea View, Ground Floor

Family Cottage, 4 Bedrooms, Sea View, Ground Floor

Family Cottage, 4 Bedrooms, Sea View, Ground Floor

  • 170 sq m
  • Sea view
  • Sleeps 11
  • 3 Queen Beds, 1 Twin Sofa Bed, 1 Twin Bed and 2 Twin Trundle Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

Superior Suite, 1 King Bed with Sofa bed, Hot Tub, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

OCIO Territorial Hotel

On beach with spa tub, near Tongoy Beach
At OCIO Territorial Hotel, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
OCIO Territorial Hotel offers 15 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at OCIO Territorial Hotel, you'll be close to Tongoy Beach. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi
  • Free self parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, a sauna, and complimentary bicycles
  • 3.5 mi (5.6 km) from Yutuy Beach and 4.5 mi (7.2 km) from Tongoy Beach
  • Airport, cruise terminal, and casino shuttle service available for a fee
OCIO Territorial Hotel offers its guests a full-service spa, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at OCIO Territorial Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Castro hotel.

The hotel hosts a free manager's reception on select days.
OCIO Territorial Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 8:30 AM–10:00 AM: USD 14 for adults and USD 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Access to nearby health club
  • Boat tours
  • Canoeing
  • Fishing
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (969 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Treatment room
  • Turkish bath/hammam

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at OCIO Territorial Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 135 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
OCIO Territorial Hotel offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Centro de Ocio
Centro de Ocio Castro
OCIO Territorial Hotel Castro
Centro de Ocio Hotel Castro
Noi Centro De Ocio Castro, Chile - Isla Chiloe
Hotel Centro Ocio Chiloé Castro
Hotel Centro Ocio Chiloé
Centro Ocio Chiloé Castro
Centro Ocio Chiloé
OCIO Territorial Castro
OCIO Territorial
OCIO Territorial Hotel Castro Chile - Isla Chiloe
Hotel Centro de Ocio Chiloé
OCIO Territorial Hotel Hotel
OCIO Territorial Hotel Castro
OCIO Territorial Hotel Hotel Castro

OCIO Territorial Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and peaceful
Very natural setting. Calm and peaceful. The hot tub was wonderful! The guide, Maggie, did a great job explaining everywhere we should go and booking us reservations. She really knows the island well!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view, staff excellent ‘
Great place... views, the staff was super friendly they wait for us late night! Spectacular room and bath. Super clean.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable - but expensive
A delightful eco-friendly hotel perched on a hill overlooking a fjord and the city of Castro. Excellent food, and service. The view from every room is outstanding. You must have a car to stay here and it is a long drive to Castro, making it difficult to come and go for evening dinners. You can take a boat from the hotel to Castro ($60 US) and return in a taxi ($20 US) which we did one evening but it is an expensive undertaking. Dinners at the hotel are excellent but very expensive as well. The hotel has a spa (which we did not use) but there are few walking trails on the property so most of a guest's activities are through daily excursions. Castro and the surrounding area is fun to explore and there is lots to do.
Stayed 2 nights in Mar 2018

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly chic, peaceful and great service hotel!
The hotel and their surroundings are truly exceptional, we had a great stay and really enjoyed our bedroom (which was a standard suite). The room had a great view, immersed in the nature of the hotel, the room is also very spacious! We also enjoyed a hot tub which was heated the old way with wood, very nice. The hotel has some short trails which are also nice to take small walks, you can see some sheep very close by, which is very cute and also, they have their own orchard where they grow organic veggies. We had a great time in the hotel, and decided to enjoy it more than we normally do (we tend to stay in hotels, just to get out of bed early and start exploring the area), because we really think it was worth it!
Stayed 1 night in Jan 2018

10/10 Excellent

Thomas, Puerto Montt, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful architecture in bucolic setting!
Check-in was flawless. We had texted ahead to ask that hot tub be ready and they confirmed promptly. At check-in we mentioned that this vacation was to celebrate our wedding anniversary. When we came up from the hot tub, we found in the room a bottle of champagne on ice with two glasses, complements of the hotel. The architecture of the hotel includes traditional elements of southern Chile and lots of glass to take advantage of the spectacular views across the bay to the city of Castro. Dinner and wines were superb and reasonably priced. The staff well trained and very attentive. We will be back!
Stayed 1 night in Nov 2017

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed with my family 3 nights. The place is wonderful!! From the beginning to the end the staff maid our stay fantastic, worried about every detail. We stayed in the Lodge; a great house. For anyone staying in th Catro area, I'll recommend to stay in this great hotel.

10/10 Excellent

Richard/Glenda, Marin County, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
We loved staying here! As we drove away at the end of our stay, we were making plans to come back for a family trip. The view from the dining room was spectacular and the food was unbelievably good. The room was very comfortable and we enjoyed the natural, local items such as wool blanket and a collection of woolen dolls on display on the way to our room. Since the hotel is down a long dirt road, we were worried about having to drive "into town" to get dinner in case we did not like the food. Actually, at dinner, there is a "prix fix" menu which changes daily along the regular menu (you can order from both menus if you'd like). Turns out the food was so good and affordable that we had all our breakfasts and dinners at the hotel. The dining room has a spectacular view. While there, I had a cold and so they made me tea with lemon/ginger/honey at our request and put it in a pot to bring back to our room-I appreciated the care and concern. Even though the hotel is not in the city of Castro, it is close to everything-the market in Dalcahue on Sundays and a famous café. I recommend following the map they will send you to get to the hotel using the southern (not the northern approach) approach to Dalcahue (W-55) off of Ruta 5 and then turning right at Rilan. If you do this, you will see all the signs they put on the road to get the hotel. We had a GPS which "gave up" once we got off the road-doesn't matter since the map and signs were super helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente stay and wonderful view.
Centro de Ocio is on a hill overlooking Castro and the fiord below, a beautiful vista from all the rooms and the lodge. The lodge/restaurant serves good meals and the staff is helpful and responsive. It's a great location away from the city but close enough to access both Castro and the national park with ease.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel, total escape from everything
great hotel, helpful staff, good food, beautiful views, trails to walk

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vale la pena
la ubicación y el servicio fuera de serie. Restauran siempre con algo diferente y todo muy rico. sólo mejorar privacidad del baño
Stayed 3 nights in Jan 2022

10/10 Excellent

FRANCISCO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Michelle, Carretera Austral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor
Hotel excelente, personal muy amable y preocupado en todo momento, comida buena en su restaurante.
Stayed 4 nights in Oct 2018

6/10 Okay

pedro

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación. Ideal para descansar y disfrutar del paisaje de Chiloé

8/10 Good

Christian, Puerto Montt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ocio.
En general muy bien , extrañe que no se ofrecieran actividades recreativas, paseos etc. El nombre lo dice, mucho ocio.....