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Hotel Esmeralda

3.0 star property

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Photo gallery for Hotel Esmeralda

Lobby sitting area
Front of property
Suite
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Esmeralda 266, Castro, 5700561
  • Costanera Castro
    ‪7 min walk‬
  • Lillo Handicraft and Market Fair
    ‪7 min walk‬
  • MAM Chiloé
    ‪3 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Apartment

Apartment

Apartment

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Esmeralda

Hotel with free breakfast, steps from Church of San Francisco
A restaurant, conference space, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a banquet hall are onsite.
Hotel Esmeralda offers 32 accommodations with complimentary bottled water and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Esmeralda, you're just a quick walk from Museo Regional de Castro. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include meeting rooms, conference space, and laundry facilities
  • Steps from Church of San Francisco and 7 minutes by foot from Costanera Castro
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 1238 square feet (115 square meters) and includes conference space. The business-friendly Hotel Esmeralda also features laundry facilities and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Castro hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel Esmeralda has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,238 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Esmeralda Hotel
Hotel Esmeralda Castro
Hotel Esmeralda Hotel Castro

Hotel Esmeralda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Tasty breakfast they’ll bring it to your room. Definitely recommended and definitely ill be coming back
Stayed 1 night in Feb 2025

6/10 Okay

Darlene

Travelled with family
Liked: Cleanliness, staff & service
Our room was directly beneath a pool (billiard) game room, and all night I was kept awake by the sound of balls hitting the floor. Otherwise, things were adequate.
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Castro, Chiloe
A bit aged hotel, the furniture a bit overused, but the bed were extremely confortable. The window was direct to a wall, with no views. The bethroom was ok, with with shower. The good points were its location, very conveniently located near restaurants, supermarkets, pharmacy, bank, and most of tourist attractions located downtown. And the best was they do provide parking underground.
Stayed 4 nights in Dec 2024