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Enjoy Chiloé

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Enjoy Chiloé

Lobby
Aerial view
Aerial view
Presidential Room
Hot tub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000
  • Museo Regional de Castro
    2 min drive
  • Church of Castro
    3 min drive
  • Plaza de Armas
    3 min drive
  • Dalcahue (MHC-Mocopulli)
    32 min drive

Room options

View all photos for Standard Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property – evening/night

Hotel de Castro

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very good, (103)
The price is €70
for 1 night
9 Dec - 10 Dec
Hotel de Castro

About this property

Enjoy Chiloé

Beach hotel with a full-service spa and a casino
A full-service spa, a casino, and an indoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a nightclub, and a bar/lounge.
Enjoy Chiloé offers 72 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

During your stay at Enjoy Chiloé, you'll be within walking distance of Museo Regional de Castro. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy Argentinean cuisine while dining at LA BARQUERA
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 2-minute drive from Church of San Francisco and a few minutes from Museo Regional de Castro
Enjoy Chiloé offers its guests a full-service spa and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A casino, a nightclub, and a terrace are also featured at the luxury Enjoy Chiloé. Free self parking is available.

This 4.5-star Castro hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
LA BARQUERA - This restaurant specializes in Argentinean cuisine.
SOE - This bar specializes in international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • LA BARQUERA
  • SOE

Things to do

  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • 18 casino gaming tables
  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Enjoy Chiloé

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Enjoy Chiloé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 146 out of 275 reviews" "
Rating 8 - Good. 73 out of 275 reviews" "
Rating 6 - Okay. 25 out of 275 reviews" "
Rating 4 - Poor. 13 out of 275 reviews" "
Rating 2 - Terrible. 18 out of 275 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro, BROOKLYN, NY

Stayed 1 night in Jun 2024

8/10 Good

Michele

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Gaston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from the hot tub!
Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Stayed 1 night in Mar 2023

8/10 Good

FERNANDO, NEW YORK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Stayed 3 nights in Mar 2023

6/10 Okay

Raquel, SANTIAGO CHILE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Stayed 4 nights in Feb 2023

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.

10/10 Excellent

Taner, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!

4/10 Poor

Felipe

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Isidora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, amazing view, people very helpful. We loved the room, the fact that it had two bathrooms was cool, And the bath was looking through the window. Because of covid the mini bar didn’t had supplies, just one little bottle of water, and the breakfast was a menu breakfast with not many options. That one was the bad thing of our stay.
Stayed 1 night in Mar 2021

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent location
This modern hotel shares its location with a Casino which upon arrival can be quite daunting but although connected, the hotel is to the rear of the building and causes no disturbance. The room was large and spacious with an amazing view of the estuary. Our bed was large and comfy but room design probably not to our taste being lots of exposed concrete. There are two restaurants on site, one catering for breakfast and everyday type food such as pizza etc whilst the other seemed more up market international food. Breakfast was excellent, and dinner menus good but no sadly no English translation. Wine by the glass menu was equally confusing. The car park easily handles the number of guests. Three feature hot tubs on the outside deck, of varying temperatures very popular for those guests using the indoors dip pools. Staff were friendly and helpful. We are Spanish speaking and really enjoyed the stay but more English translations of menus and info would have been helpful. Chiloe is a beautiful island- hire a car and explore. It is within a short distance of the colourful houses on stilts, Palafitos. Everywhere on the island are wooden churches. The penguins in Punihuil were amazing, just a two hours drive away. Here you take a boat from the beach for the equivalent price of £7 each. Overall a good standard of hotel, well located at a reasonable price.
Stayed 4 nights in Jan 2020

8/10 Good

RUDI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Very nice hotel for the price. The room was spacious with a stunning view over Castro. Restaurant and spa were also pretty decent
Stayed 2 nights in Apr 2019

6/10 Okay

Raquel

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The view was gorgeous The room was TOO NOISY!! There was not enough fruit for breakfast
Stayed 5 nights in Dec 2018

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aptly named “Enjoy” Resort
The Enjoy Chiloe Hotel is a property adjacent to a casino, but nestled on a hillside with sweeping bay and town views, the hotel does not suffer a casino vibe. Common areas and guest rooms sport floor to ceiling windows that take full advantage of this view. The room is compact, but creatively designed to capitalize on space, and with those window views...even from your soaking tub, it’s quite comfortable. A car or cab is necessary to get to the action of the city of Castro, but you are walking distance to the Gamboa barrio with great dining options. The facility offered an extensive free breakfast, a nice spa, and three outdoor hot tubs to enjoy. Team that with a friendly and helpful staff, and it made for a nice base while exploring the island.
Stayed 4 nights in Dec 2018

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Chiloe
Very positively surprised. Chiloe is a somewhat secluded place but this hotel has great food, stylish for what you expect to see and find in this area. Room was quite spacious and with a great view of the bay. Breakfast was simple but good and that view is fantastic. First night we got recommended a restaurant (not at the hotel or casino) that was walking distance and very good. Even though it is co-located with the casino it did not impact in any way and the 2 venues are separate. Spa was good to relax after a day of hiking and exploration, but some of the equipment at the SPA was not working very well, the outdoor tubs were a bit cold for us, so there is room for improvement but at the same time you have to consider where you are. If you like to pamper yourself and you are travelling to Chiloe, I would recommend this place.
Stayed 2 nights in Nov 2018

8/10 Good

Ingibergur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Shower not working properly Location and staff good
Stayed 1 night in Sep 2018

8/10 Good

Jean P

Nice hotel in Chiloé
The hotel was nice and clean and the staff was friendly in all areas of the hotel. The room we stayed in had the unfinished concrete look with wood finishes on parts of the wall. It took us a little time to get used to but it was cozy. One complete side of the room was made up of windows that gave a great view of the river (which was mostly mud at the time). We used the hot tubs in the spa which worked great and the water was nice and warm. There was also an indoor pool which looked well maintained but we didn’t use it. The breakfast area was nice and clean, offering eggs, bacon, various cereals, nuts, breads, meats, and cheeses in addition to coffee, tea, and various juices. Overall, not a bad place to spend time while in Chiloé.
Stayed 1 night in Sep 2018

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Castro
Nice hotel, rooms nice and cozy, but spa too small and not up to the expectations. good food at breakfast and dinner. All in all, the best chance for Castro!!
Stayed 1 night in Aug 2018

8/10 Good

Rodrigo , Santiago Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great place! The view and the facilities. The room was awesome.
Stayed 1 night in May 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic hotel amazing views from picture window lovely spa which was a treat and superb breakfast. We Enjoyed

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Stayed with my partner, and this is the best venue I know of on the island. Comfortable and safe.
Stayed 1 night in Mar 2018