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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Suite, 2 Double Beds, Non Smoking, Kitchen
Outdoor spa tub
Outdoor spa tub
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Rossland Museum
    3 min walk
  • Nickleplate Park
    10 min walk
  • Pioneer Park
    14 min walk
  • Castlegar, BC (YCG)
    33 min drive

Room options

Standard House, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel in Rossland with a 24-hour front desk and a spa tub
A spa tub, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room, free newspapers, and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Free WiFi in public areas, free self parking, and a spa tub are available.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers and laundry facilities
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 3-minute walk from Rossland Museum and 10 minutes by foot from Nickleplate Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of SureStay Hotel by Best Western Rossland Red Mountain, you'll find a spa tub, an arcade/game room, and ski storage. Public spaces have free WiFi. SureStay Hotel by Best Western Rossland Red Mountain also features complimentary newspapers in the lobby and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Rossland hotel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Things to do

  • Arcade/games room
  • A hot tub

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Ski passes
  • Ski storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 269 reviews" "
Rating 8 - Good. 102 out of 269 reviews" "
Rating 6 - Okay. 29 out of 269 reviews" "
Rating 4 - Poor. 8 out of 269 reviews" "
Rating 2 - Terrible. 9 out of 269 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door did not latch to completely close and could only use the chain to keep it shut. Other than that, great as usual.
Stayed 1 night in Aug 2024

8/10 Good

Mollie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay in the winter to ski.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was both clean and comfortable. We were only passing through and staying the night so that was our main concern.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy beds
Stayed 1 night in Jul 2024

10/10 Excellent

kevin&tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated but clean and comfortable. Staff was friendly and helpful. Continental breakfast was basic but still good, It had cereal, fruit, yogurts and toast. You are a little out of town but it has a great walking trail next to the hotel.The museum is directly across the street from the hotel and was great to go tour. We have stayed here as a group renting multiple rooms for the last three years and will continue to book here. They have a couple bbq’s you can use but could use a picnic table beside them to make the bbq experience complete. If you are looking for a great priced hotel and a comfortable sleep, this place is worth trying.
Stayed 2 nights in Aug 2024

10/10 Excellent

elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very little traffic noise. liked that it was on the edge of city.
Stayed 3 nights in Aug 2024

6/10 Okay

Raymond

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was polite and helpful. The outside area was dirty, with trash around all three days we were there.
Stayed 3 nights in Aug 2024

6/10 Okay

Tara, Leduc

Travelled with partner
Disliked: Amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary-Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Jason, Black Creek

Stayed 1 night in Jul 2024

10/10 Excellent

Shelley

Liked: Staff & service
Disliked: Cleanliness
The room was not as clean as I like. I washed everything down and used my own blankets and quilts. The room smelled but I think it was the carpet. There was other people’s hair on the toilet and sink and the counter and the microwave and fridge were dusty. Walls had dirt on them, like hand prints and old food. I washed all that down too. I washed out the fridge as well. Once I cleaned it, I felt better and it the smell improved a bit. I did not complain, I just did my own clean. The staff were pretty decent and friendly. They had a free breakfast every day which had toast, cereals, yogurt, coffee, juice, instant oatmeal and muffins. The hot tub was nice. I would stay again but I would again bring my own blankets. You could see that they did do some upgrades.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff. Would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I have stayed here a few times now. This motel is great, always clean and the staff is always friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberta

Very good check in and clean wonderful room. Everything needed was here in good order. Comfy bed at the end of of a long day.
Stayed 1 night in Jul 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service
Surprisingly comfortable and everything ways clean great for a late check in overnight stay along the drive.
Stayed 1 night in Jul 2024

6/10 Okay

Jade

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Why did you turn the water off to our room on the day of check out? Couldn't shower or get ready. Not ideal.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set apart. It is a big dated, but it is appropriate for the area.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, renovated and quiet
Stayed 1 night in Jun 2024

8/10 Good

Hélène

Travelled with group
Liked: Cleanliness, staff & service
Great motel.
Stayed 1 night in Jun 2024

8/10 Good

Elena, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fairly new and clean. The room was good, the bed was good, nice bedsheets and bathroom towels. However the king size bed in the room occupied the entire room. For the size of that particular room a queen bed would be more appropriate.
Stayed 1 night in Jun 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Business traveller
Liked: Staff & service
The bed was clean, but the carpet and walls were not. For some reason, there was a footprint beside the TV on the wall with drips of something on the other walls. Wifi was strong enough for business calls.
Stayed 2 nights in Jun 2024