Victorian hotel with a rooftop terrace and a 24-hour front desk
Along with a rooftop terrace, this smoke-free hotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Cloudside Hotel offers 8 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.
This Nelson hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Cloudside Hotel's great location. During your stay, you're just a quick walk from Tea Garden Salon & Spa. Free WiFi in public areas, free self parking, and a rooftop terrace are available.
Free WiFi
Free self parking
Amenities include laundry facilities, a rooftop deck, and a terrace
Guests have great things to say about the location and the helpful staff
Steps from Tea Garden Salon & Spa and 3 minutes by foot from Bodhi Day Spa
Local-area shuttle service available for a fee
Cloudside Hotel offers its guests a rooftop terrace, ski storage, and a garden. WiFi is free in public spaces. Cloudside Hotel also features concierge services, laundry facilities, and express check-in. Limited free parking is available on a first-come, first-served basis.
This Victorian Nelson hotel is smoke free.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Local area shuttle (surcharge)
Ski shuttle nearby
Family friendly
Laundry facilities
Microwave
Fridge
Conveniences
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Ski storage
Outdoors
Garden
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Down duvet
Pillow-top mattress
Premium bedding
Bathroom
Free toiletries
Hairdryer
Towels
Entertainment
Flat-screen TV
iPod dock
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Fridge
More
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Cloudside Hotel Nelson
Cloudside Nelson
Cloudside
Cloudside Hotel Hotel
Cloudside Hotel Nelson
Cloudside Hotel Hotel Nelson
Cloudside Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We loved staying here! The house has a great story. We had a small room, but it was just enough for what we needed. I want to go back and stay in one of the larger rooms. They look like fun. The staff were helpful and kind. Parking, as is for all facilities in Nelson, is a problem. The Cloudside handles that by paying parking meters of patrons wherever they park.
The room and bathroom were clean and comfortable. There are a lot of stairs in the hotel, so be aware. It’s in a great location right downtown so you can walk everywhere.
Catherine
Stayed 2 nights in Sep 2024
6/10 Okay
Dean
Travelled with partner
10 Sept 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Quaint house, lots of character except our room was extremely small -- our coffee bar and fridge was less than ideal, It was down the hall and shared with other guests Not one of our better stays
The staff were excellent. The room was amazing and comfortable in every way. We'll be back!
Craig
Stayed 1 night in Sep 2024
6/10 Okay
Verified traveller
3 Sept 2024
Liked: Cleanliness, staff & service
The room we stayed in was exceptionally small. For nearly $200/ night, it features a great location, but the mattress was dated, the room was hot, and there was no in room coffee maker.
A beautiful characterful grand home caringly made into a fine hotel. Room was well appointed, albeit small - the Fir room, and perhaps we should in retrospect have taken a bigger room. Top notch hotel, thank yiu Chris. Loved the useful local dining options info card and the especially informative write up on Starbucks.
Love the overall vibe of this hotel. Super clean, great amenities. No elevator, as it is an old house but it’s been renovated nicely. It feels cozy, with a hint of luxury.
Huge, beautiful room, with a little sun porch. The staff couldn't have been more helpful and friendly. There was only room for four cars in their parking lot but if you had to park on the street they even fed the meter for you. We would absolutely stay there next time we're in Nelson
This hotel is easily the best I’ve stayed at in Nelson. I genuinely feel like I’m staying at a great friends house not a hotel. The front desk clerk was so so kind and welcoming. I feel fully equipped with cutlery, dishwear, coffee and tea. I feel well taken care of, especially due to the little things, ice cubes in the freezer, makeup removing wipes, full size shower products, and coffee creamer for my morning joe.
I will be returning many many times (despite me living within 10 blocks of the property.)
I knew I booked a smaller room but didn’t realize exactly how small it is. Good thing we didn’t have large suitcases otherwise I wouldn’t know how to fit them into this room. In hindsight I should’ve booked a bigger room for better comfort. The room is sparkling clean and quiet. The front of the hotel has lots of stairs so it is better to unload luggage at the back which has just a few steps up and the back door is on the 2nd floor.