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Melia Castelo Branco

4.0 star property

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Photo gallery for Melia Castelo Branco

Lobby sitting area
Indoor pool, outdoor pool
2 bars/lounges, poolside bar
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Gym
  • Pool

Explore the area

Map
Rua da Piscina, Castelo Branco, 6000-776
  • Branco Castle
    ‪3 min walk‬
  • Polytechnic Institute of Castelo Branco
    ‪10 min walk‬
  • Hospital Amato Lusitano - Castelo Branco Urgencia
    ‪10 min walk‬

Room options

View all photos for Premium Twin City View

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Twin City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Guestroom Double

Minibar, in-room safe, soundproofing, iron/ironing board

Melia Guestroom Double

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Master Suite

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Melia Guestroom Double (2 Adults + 1 Child)

Minibar, in-room safe, soundproofing, iron/ironing board

Melia Guestroom Double (2 Adults + 1 Child)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Melia Guestroom Twin

Minibar, in-room safe, soundproofing, iron/ironing board

Melia Guestroom Twin

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double City View

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Double City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Melia Castelo Branco

Eco-certified hotel with bars and a fitness center
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Melia Castelo Branco offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Melia Castelo Branco, you're just a quick walk from Branco Castle. Free WiFi in public areas, free self parking, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Cozinha do Castelo
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Steps from Branco Castle and 7 minutes by foot from Cargaleiro Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Melia Castelo Branco offers its guests a children's pool, an indoor pool, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15952 square feet (1482 square meters) and includes conference space. A hot tub, a fitness center, and a sauna are also featured at the eco-certified Melia Castelo Branco. Self parking is free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Cozinha do Castelo - This restaurant specializes in international cuisine. A children's menu is available.
A Colina - Onsite bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A Colina
  • Cozinha do Castelo

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,952 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 62

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Colina Castelo
Hotel TRYP Colina
Hotel TRYP Colina Castelo
TRYP Colina
TRYP Colina Castelo
TRYP Colina Castelo Hotel
TRYP Colina Hotel
Tryp Castelo Branco
TRYP Colina Castelo Hotel Castelo Branco
TRYP Colina Castelo Castelo Branco
Melia Castelo Branco Hotel
TRYP Colina do Castelo Hotel
Melia Castelo Branco Castelo Branco
Melia Castelo Branco Hotel Castelo Branco

Melia Castelo Branco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 89 out of 126 reviews
Rating 8 - Good. 30 out of 126 reviews
Rating 6 - Okay. 3 out of 126 reviews
Rating 4 - Poor. 3 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, due to the weather we did not get to venture away from the hotel but the map shows it being close to points of interest. The hotel itself was very clean, modern and the room was very clean and comfortable. Dinner and breakfast were both very good with plenty of options.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, DORCHESTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location with breathtaking views. The city itself does not have much to offer though. The hotel is super well equipped, the gym and spa are outstanding. The restaurant serves good food and wines as good value prices. The rooms are not fantastically sound proofed so you will be aware of people around you. The staff were attentative and efficient. Overall it's worth a visit for the view and facitities.
Stayed 1 night in Oct 2024

10/10 Excellent

ana

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness
A bit of a mixed review. Rooms are large and comfortable. Air conditioning is very effective and quiet. Flooring and draperies are worn, stained and in need of deep cleaning or replacing. City view room balcony was a good size with reasonable chairs and table. Dining area and bar are attractive and spacious. Parking is excellent. We didn’t find staff particularly helpful or welcoming. The included breakfast is awful. I think possibly the worst we have experienced in Europe - hot offerings extremely limited, lukewarm, tasteless and unappetizing, There was no variety at all in our three day stay. Overall, leaving a little bit disappointed I think,

10/10 Excellent

Line

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Jun 2024

10/10 Excellent

Camila

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surprised with reservation cancelled when arrived
The reason I gave low grade for service is because when I arrived there there was NO reservation in my name and I had to pay again in higher tariff. I stay one hour talking at hotels.com, spoke to 5 different people and no one solved my situation. I had to call 3 times and in the last time they told me the reservation was cancelled and no refund was sent to my account or information. After one big day travelling it was a nightmare. I hope they improve their service.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top notch hotel. The breakfast was the best we've had in three weeks of travelling in Portugal.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The buffet is excellent. Also very good is the swimming-pool. The ventilation was rather noisy.
Stayed 1 night in Oct 2023

10/10 Excellent

Hai-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Good beds
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant place, clean and nice atmosphere
Melia Castelo Branco is a pleasant place, clean and nice atmosphere.
Stayed 1 night in Mar 2023

8/10 Good

Phoi-Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Michelle

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place , the stuff at the restaurant and front desk where super
Stayed 1 night in Aug 2022

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

VILAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to spend the night on our drive through Allentejo. Restaurant had an amazing view of the sunset
Stayed 1 night in May 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Have stayed here several times before when it was owned by another company. Nothing has changed - it’s still an amazing hotel with great staff, comfy rooms, large well equipped bathrooms and excellent restaurant. Can’t wait to stay here again.
Stayed 1 night in May 2022

8/10 Good

Varun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Lily

Liked: Cleanliness
Anyway not going back that way
The hotel is sitting at the top of the hill n windy. 3 to 5c temperature n TWO days without heat. When checking out told the front desk n she said yes two days no heat. Never apologize about it n never mind that they will compensate for it. It sounds like very normal for them. WiFi was very slow almost can’t download anything. 4 stars hotel without any sound proof walls. We can hear our neighbors talking n from the hallway. No railings at the pool and hot tub. We have to get support from the wall to get into the slippery hot tub. Disappointed with this hotel
Stayed 2 nights in Nov 2021

10/10 Excellent

Saar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel and views
During these strange times it was great to see a hotel operating as near normal great hotel walk into town but get a taxi back aroun 3 euros well worth it
Stayed 2 nights in Jun 2021