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Hotel Portofino by InsideHome

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portofino by InsideHome

Exterior
Exterior
Superior Room
Bathroom
Superior Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Pool
  • Free WiFi

Explore the area

Map
Avinguda Joan Carles I 132, Castello d'Empuries, Girona, 17487
  • Platja d'Empuriabrava
    13 min walk
  • Petita Beach
    4 min drive
  • Platja de la Rubina
    6 min drive
  • Gerona (GRO-Costa Brava)
    52 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Desk, free WiFi

Deluxe Room

  • Canal view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Portofino by InsideHome

Hotel in Empuriabrava with a seasonal outdoor pool
This hotel features a seasonal outdoor pool.
Hotel Portofino by InsideHome offers 40 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Hotel Portofino by InsideHome, you're just a quick walk from Cap de Creus. A seasonal outdoor pool is available.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the seasonal outdoor pool
  • Services include a virtual front desk
  • Steps from Cap de Creus and 13 minutes by foot from Platja d'Empuriabrava
Hotel Portofino by InsideHome offers its guests a seasonal outdoor pool. The front desk is open around the clock.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • No on-site parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Guest services

  • Daily housekeeping
  • Virtual front desk

Accessibility

  • This property does not have any lifts

Room amenities

Bathroom

  • Private bathroom

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number HB-123456

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 01 and close September 30.

Property is also known as

Portofino By Insidehome
Hotel Portofino by InsideHome Hotel
Hotel Portofino by InsideHome Castello d'Empuries
Hotel Portofino by InsideHome Hotel Castello d'Empuries

Hotel Portofino by InsideHome Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Pooneh

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Joaquim

Bon séjour
Stayed 3 nights in Sep 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Nice place to stay, but a little bit outdated.
Stayed 1 night in Aug 2024

4/10 Poor

victor m.

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Finn

Stayed 2 nights in Aug 2024

6/10 Okay

KATIA

Disliked: Room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

LAURENT

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Probablement notre pire expérience dans un hôtel
Nous n'avons passé qu'une nuit dans cet hôtel et heureusement : aucune aire de stationnement temporaire n'est prévue devant l'hôtel pour décharger vos valises, l’insonorisation des chambres est très mauvaise et vous profitez jusqu'à tard dans la nuit des claquages de portes et déplacements de chaises/meubles des autres pensionnaires. Les lits sont d'une qualité très faible, voire mauvaise, et les rideaux aussi. Rien non plus pour se préparer un café ou un thé dans la chambre. Nous avons également trouvé des empreintes de chaussures dans la douche (!). Enfin, les photos sont trompeuses : la piscine est en face de l'hôtel (il faut traverser une avenue à double sens très passante), ce qui n'est pas exactement la même chose lorsque vous souhaitez aller vous relaxer au bord de l'eau. Bien noter aussi que le parking est payant en plus (15 euros/jour) et qu'il est lui aussi en face de l'hôtel (à côté de la piscine). Je passe sur le fait que lorsque nous sommes arrivés, fatigués après 8h de voiture, l'entrée du parking était bloquée par une camionnette de l'hôtel, et que l'employé indélicat a mis 10 minutes à revenir, sans aucune excuse ou sourire, malgré nos coups de klaxon, et nous forçant à faire 3 fois le long tour du pâté de maison pour éviter de bloquer l'avenue... Bref, la localisation est bonne, mais malheureusement c'est à peu près tout ce que l'on peut dire de positif sur cet hôtel.
Stayed 1 night in Aug 2024

8/10 Good

JORDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jonatan Rodilla

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bien en servicio y personal agradable. No me gustó que debajo de las mesitas había chocokrispis de hace tiempo. Y el hotel estaba en reformas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

8/10 Good

KATIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!! An amazing experience
Stayed 3 nights in Jun 2024

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité-prix
L'accueil est très sympathique. Les chambres sont grandes et le balcon très agréable. Un bémol en ce qui concerne des remontées d'odeur pas très agréables dans la salle de bains.
Stayed 1 night in May 2024

10/10 Excellent

chnatal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très sympatique
Stayed 2 nights in Mar 2024

8/10 Good

Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable, dans 1 environnement charmant
Stayed 1 night in Mar 2024