Novotel Casablanca City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Casablanca City Center

Porch
In-room safe, desk, laptop workspace, blackout curtains
Front of property – evening/night
Fitness facility
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Complex Cultural Sidi Belyout
    4 min walk
  • United Nations Square
    5 min walk
  • Central Market of Casablanca
    9 min walk
  • Casablanca (CMN-Mohammed V)
    42 min drive

Room options

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Twin Room, Multiple Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel Casablanca City Center

Hotel with a fitness center, a quick walk to United Nations Square
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and a business center. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Novotel Casablanca City Center, you're just a quick walk from Complex Cultural Sidi Belyout. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Within a 10-minute walk of United Nations Square and Central Market of Casablanca
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel Casablanca City Center.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Delight Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Delight Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (2799 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 72
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 175 out of 713 reviews" "
Rating 8 - Good. 313 out of 713 reviews" "
Rating 6 - Okay. 129 out of 713 reviews" "
Rating 4 - Poor. 57 out of 713 reviews" "
Rating 2 - Terrible. 39 out of 713 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jean Christophe, Dubai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dilshad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanohe Ludovic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for having rest
Stayed 1 night in Aug 2024

10/10 Excellent

Shelina

Stayed 3 nights in Jul 2024

8/10 Good

Alioune, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very friendly staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Annah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid This Hellhole
Front desk manager is evil. The hotel has bedbugs. AC hardly works. NASTY Place!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Amany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and service is phenomenal however the building is getting old and needs renovation. The smell of mold is present even though none was visible . The breakfast is 3/5. I will not be booking this hotel again.
Stayed 3 nights in Jun 2024

4/10 Poor

Michael

Travelled with group
Disliked: Staff & service
DISAPPOINTED!
Total disappointment! The room was adequate, the air conditioner was insufficient, the room smelled of cigarettes. When I asked the front desk, I was told nothing could be done. With regards to the air conditioner, I contacted the front desk multiple times for a technician and no one arrived. On another note, the hotel has suddenly decided that it no longer provides parking for the guests. That change was a surprise, and unnecessary. All of the space in front of the hotel it is available for guests, was used by either friends of the security guards, folks with money, or people parking from the neighborhood, trying to get to the Medina. Instead of helping by keeping the space reserved for guests, they just say not my problem. Again, this was a change from previous stays.
Stayed 2 nights in Jun 2024

10/10 Excellent

adel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

R Lalit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in May 2024

8/10 Good

NAHAL Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

XIAOYAN

Stayed 3 nights in May 2024

10/10 Excellent

DOUKOURE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2024

6/10 Okay

Matthew

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ismara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, convenient location, train station is walking distance, shops and shopping are walking distance, the staff is very friendly and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient location
Very convenient location just in front of Casa Port train station, if coming from airport.the commute is very easy. Building is well maintained, with spacious and comfortable rooms. Many elevators available minimize waiting time to get upper floors. Many atracciones are at a walkable distance, the furthest maybe is the Main Mosque, we took a petit taxi( red ones) and get there for 2 dolars) then walked back and visiting the different atracciones.
Stayed 1 night in Apr 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, confortable rooms, good location. No maps, tourist guide or anything for tourist information.
Stayed 4 nights in Oct 2023

10/10 Excellent

Yit Meng

Travelled with partner
Liked: Cleanliness, staff & service
Staff are very helpful but we had to change rooms because the air-conditioning was not functioning properly and the room was hot. The new room was slightly better. Although this hotel is very basic, I had hoped they would provide a toothbrush and a shower cap at the very least. Location wise it is near Rick’s cafe which is everyone’s favourite destination.
Stayed 1 night in Nov 2023

10/10 Excellent

Fraser

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but be prepared as this is a functional part of town

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillow were wonderful!
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Marie-Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s Just 4 minutes walk from Casa Port railway station ..staff are helpful and friendly.. it’s better to get your breakfast early rather than keep it to the last hour ( they start to clean the break fast area between 10:30 to 11:00)
Stayed 1 night in Jun 2023