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Hôtel Windsor City Center

3.5 star property

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Photo gallery for Hôtel Windsor City Center

Property grounds
Reception
Minibar, desk, blackout curtains, cots/infant beds
Reception
Reception

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Début d'Avenue d'Anfa, en face au rond point oued el makhazine, Casablanca, Casablanca-Settat
  • Quartier Habous
    ‪10 min drive‬
  • Casa Near Shore
    ‪11 min drive‬
  • Casanearshore Park
    ‪11 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Garden View

Superior Triple Room, Garden View

Superior Triple Room, Garden View

  • 48 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Twin Room, Garden View

Superior Twin Room, Garden View

Superior Twin Room, Garden View

  • 47 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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Premium bedding, in-room safe, desk, blackout curtains

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  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1114)
The price is €73
for 1 room
includes taxes & fees
14 Mar - 15 Mar
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About this property

Hôtel Windsor City Center

Casablanca hotel in Sbata with free breakfast and a 24-hour front desk
This hotel features a 24-hour front desk, a garden, and a TV in a common area. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Hôtel Windsor City Center offers 37 air-conditioned accommodations with minibars and complimentary toiletries. Accommodations offer separate sitting areas. 32-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at Hôtel Windsor City Center, you'll be close to Western Naval Task Force Marker. Free breakfast, free WiFi in public areas, and a roundtrip airport shuttle (surcharge) are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • 14 minutes by car from Hassan II Mosque and 9 minutes from Western Naval Task Force Marker
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hôtel Windsor City Center.

Smoking is allowed in designated areas at this 3.5-star Casablanca hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 1 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hôtel Windsor City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle
  • Nearby parking fee: EUR 1 per day
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hôtel Windsor City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hôtel Windsor City Center.

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Hôtel Windsor City Center Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 9 out of 24 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hafsa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive
Stayed 1 night in May 2024

2/10 Terrible

Hafsa

Terrible 😡
Stayed 1 night in May 2024

10/10 Excellent

Kawtar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Windsor was made great thanks to Mme HANAN & Mr HASSAN from the frontdesk.
Stayed 4 nights in Oct 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great, the personnel at the front desk is very professional Mme Asma & Mr Yassir & Mr Rachid did an excellent job welcoming us. The breakfast is always great thanks to Mrs. Fouzia . I definitely will recommended to all my friends.
Stayed 6 nights in Oct 2023

10/10 Excellent

robert

Stayed 1 night in Jun 2022

2/10 Terrible

Musa, Michigan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam Scam!!!!!! Don't go there Because simply, you will not find it. I went to the address they provided and it was in a neighborhood Outside the city. The neighbors told me they have seen many tourists come to their place looking for the hotel. Then I searched online and went to the other address in the center of Casablanca and it was a school. I tried to call the hotel but they had non existing phone #. I hired a local guy for 50 Dirham to show me the hotel. He asked everyone he can find and looked everywhere but nothing was to be found. After 3 hours of searching I had to book at another hotel for a higher price. And they still charged me for the night I did stay there. I can’t believe how Expedia would let them scam its clients by a place the doesn’t Exist. save your time and money. Don’t go there.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude stuff member. Very dirty. Towel smell bad. Reciptionest women must learn how to speak to customer.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in Jun 2019

6/10 Okay

eric

Business traveller
Fausse adresse sur le site Attention !
L’application hôtel.com indique une adresse totalement fausse pour cet hôtel, à la sortie de Casa alors qu’il se trouve près de la médina dans l’ultra centre. 2h de perdu dans le trafic, merci Hôtel.com ! Sinon l’hôte est d’époque dans son jus, très basic.
Stayed 1 night in Nov 2024

2/10 Terrible

Aurélie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuyez vite et loin
En transit entre rabat et Marrakech, j'ai choisi cet hôtel par sa proximité immédiate avec l'autoroute sur la carte de hôtel.com. - première déconvenue, arrivée à l'adresse du gps, pas d'hôtel, les locaux nous indiquent qu'il se situe a 10 km en plein centre ville - deuxième déconvenue inadmissible, a l'arrivée à l'hôtel a tout juste 21h, le réceptionniste nous indique que l'hôtel est plein, qu'il a pas de chambre pour nous. Il nous invite alors à aller a l'hôtel majesti qui est du même groupe a 2 km. Aucune excuse, il a l'air de complètement s'en moquer malgré notre enfant de 2 ans dans les bras - a l'arrivée à l'hôtel majesti, réceptionniste qui n'en avait rien a faire, pas d'excuse non plus, pas de proposition de geste commercial. Il me demande de payer la taxe de séjour qui cette fois ci est 3 fois plus chère. Je lui montre la réservation hôtel.com avec noté les frais à payer a l'hôtel, il n'en tient pas compte et me dit que si je paie pas il ne me donne pas la clé de la chambre. Je paie alors les frais, ne souhaitant pas être a la rue avec mon enfant. - hôtel sale dans les communs, qui sent le tabac vieilli, moquettes très délavées ... - dans la chambre, pas d'eau chaude, le pompon surtout avec un enfant !!! - nuisances sonores toute la nuit de type boîte de nuit nous ayantempêché de dormir ! - Et pour couronner le tout, alors que nous étions dans la chambre vers 10h le lendemain, une femme de ménage entre sans frapper, nous dit "ca va ?" puis referme la porte.
Stayed 1 night in Oct 2024

6/10 Okay

Johan

Puede. Ser mejor
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
TRES mauvaise EXPÉRIENCE. La chambre sentait mauvais, le personnel etait ambiguë, tres fermé. Trop proche de la rue, je ne pouvais dormir .
Stayed 1 night in Jul 2024

8/10 Good

Anass

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Samira

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
l emplacement
Stayed 1 night in Feb 2023

2/10 Terrible

houda

Disliked: Cleanliness, property conditions & facilities, room comfort
pas satisfaite
Stayed 4 nights in Jun 2022

10/10 Excellent

Amor

Stayed 1 night in May 2022

10/10 Excellent

BOUCHAIB

Liked: Staff & service, amenities, property conditions & facilities
Erg behulpzame staf ik kom al jaren in dit hotel
Stayed 1 night in Apr 2022

8/10 Good

mickael

Stayed 3 nights in Mar 2022

10/10 Excellent

Ababacar

Liked: Staff & service, amenities, property conditions & facilities
Personnel sympathique. Et disponible.
Stayed 6 nights in Oct 2021

8/10 Good

Hussain

Stayed 1 night in Aug 2021

4/10 Poor

Souad

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok , clean and comfortable There ha no parking in the hotel but giù can easily find one in on the streets around the hotel. Do not rely on Google map to find the hotel; it will direct you far from the City center
Stayed 1 night in Oct 2019

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sale
La salle de bain pleine de poils, une seule serviete. Les fenêtres qui ne ferment pas. Horrible.
Stayed 1 night in Jul 2019