Townhouse Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Townhouse Boutique Hotel

2 outdoor pools
Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View
2 outdoor pools
2 outdoor pools
Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Calle Segunda Baillo No 36-88, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪4 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Penthouse, 2 Bedrooms, Private Pool

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Deluxe Suite, 2 Bedrooms

  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Townhouse Boutique Hotel

Hotel with 2 outdoor swimming pools, a short walk to Clock Tower
This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Townhouse Boutique Hotel offers 10 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us they can't get enough of the helpful staff at Townhouse Boutique Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Members Only, a theme restaurant that serves sushi
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Clock Tower and 6 minutes by foot from Walls of Cartagena
  • Airport shuttle service available for a fee
Townhouse Boutique Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Townhouse Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served free full breakfast on weekdays from 8:00 AM to noon and on weekends from 8:00 AM to 11:00 AM.
Members Only - This theme restaurant specializes in sushi and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Townhouse Rooftop - This tapas bar serves brunch, lunch, and dinner. Open daily.
Members Only - This coffee shop serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available 8:00 AM to noon on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Members Only
  • Members Only
  • Townhouse Rooftop

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Townhouse Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Townhouse Boutique Hotel Cartagena
Townhouse Boutique Cartagena
Townhouse Boutique
Townhouse Boutique Hotel Hotel
Townhouse Boutique Hotel Cartagena
Townhouse Boutique Hotel Hotel Cartagena

Townhouse Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 235 out of 302 reviews
Rating 8 - Good. 32 out of 302 reviews
Rating 6 - Okay. 19 out of 302 reviews
Rating 4 - Poor. 6 out of 302 reviews
Rating 2 - Terrible. 10 out of 302 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The customer service was exceptional, and every staff member was friendly and welcoming. Rooms were clean with modern amenities (and seriously the best AC we encountered in Colombia), rooftop terrace bar and restaurant was cute, and the location is great, with several restaurants, shops, and park squares in walking distance. We would definitely recommend and stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kwasi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and unique place! The decorations and rooftop options…very nice! It was in the center of pretty much everything and economical.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis, Falmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous!! Exceeded my expectations!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stunning hotel, great service, great accommodations.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I like a lot
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well kept. My room was very clean and comfy. The breakfast is free and delicious. The staff was very friendly and helpful. Rooftop is dope ! Small pool but no worry the vibe is awesome.
Stayed 3 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Nov 2024

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorman and his associates were amazing. I would definitely recommend this stay!
Stayed 2 nights in Nov 2024

6/10 Okay

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Staff were very kind and accommodating. Room was spacious and clean. However I had a room on the second floor near the elevator (204). It was VERY loud due to the bar downstairs as well as the hall/elevator. It was also dark/no sunlight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill, denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, room and food. Excellent vibe, fabulous meals and staff that made us feel welcome!
Stayed 1 night in Nov 2024

10/10 Excellent

Jill, denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, our room was fabulous & all our food was outstanding. Super fun vibe, I absolutely would recommend this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to all places of interest, food, shopping and tours. Staff were accommodating, helpful, friendly, and welcoming. State of the art room. Good food and drinks. Comfortable beds and clean overall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Imani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly, if you’re going to Cartagena, I HIGHLY recommend townhouse boutique hotel. There’s literally nowhere else I would consider staying. Unfortunately, due to weather we weren’t able to experience their sister hotel which also has raving reviews on here but hopefully I will be able to the next trip around. The staff here is literally incomparable to any other place I’ve stayed and I’m not just saying that to say it. So sad to leave, but excited to return to Cartagena and Townhouse for sure!!! The staff do an excellent job of making you feel like you belong. I specifically want to shoutout Jorman— he was an absolutely amazing concierge. No matter how many questions we asked or help that was needed, Jorman was there within seconds to help us even when we thought he may be annoyed lol He always had a bright smile on his face which made us feel super comfortable. Aldo was also another staff member that made us feel super special. He recommended the best food to eat at the restaurant and connected with us, again making us feel like we belonged in Cartagena. Jessica was literally the best server I’ve had in a restaurant setting ever in life. From her sweet smile to her ability to know what we needed for breakfast or lunch, she was literally AMAZING!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was SO AMAZING I didn’t want to come back home. The complimentary breakfast was AWESOME, fresh and delicious. The staff was extra caring, the rooftop was amazing, the location was excellent. I cannot have enough adjectives to describe how great of a time I had there.. they also have a sister hotel with private beach in an island 20 minutes away which is to die for.. if I could give 100 stars, I would!!! Love love LOVED IT!! ❤️❤️❤️
Stayed 4 nights in Oct 2024

10/10 Excellent

Fernanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the experience. Staff is super helpful and ready to accommodate any requests.
Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerome

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time at the Townhouse, and needless to say we love staying here. We were a group of 8 celebrating a friend’s birthday and we all had a great time. The staff is like a family and service is top notch. The rooftop is great fun. We also took advantage of a boat trip to the Rosarios arranged by the hotel, and it was a great experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

Aichatou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the experience! Great breakfast on the rooftop. Fantastic view and ambiance. Dinner menu was not extensive but everything tasted delicious, we enjoyed the regional specialties that gave a taste of Cartagena's culinary heritage. Staff was exceptional. From check-in to check-out, they were pro-active, friendly, professional, and eager to assist. Easy communication via Whatsapp. Location is ideal for exploring Cartagena. It’s conveniently situated near all major attractions, shopping, and dining options. The only negative point: noise level and poor soundproofing. Not ideal if youre a light sleeper. I would highly recommend it to anyone visiting Cartagena.
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, friendly staff and access to beach club.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Stayed 4 nights in Aug 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Amenities
Excellent stay great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024