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Sofitel Baru Calablanca

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Baru Calablanca

Designer toiletries, hair dryer, dressing gowns, slippers
Premium bedding, minibar, in-room safe, desk
Front of property
4 bars/lounges, 2 poolside bars, 3 beach bars, swim-up bar
4 bars/lounges, 2 poolside bars, 3 beach bars, swim-up bar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Air conditioning

Explore the area

Map
KM 7 Sector, Porto Nao, Cartagena, Bolívar, 130017
  • Blanca Beach
    15 min drive
  • Blanca Beach
    23 min drive
  • National Aviary of Colombia
    26 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    95 min drive

Room options

View all photos for Superior Room, 1 King Bed, Oceanfront

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Oceanfront

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this property

Sofitel Baru Calablanca

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays on Sofitel Baru Calablanca's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Sofitel Baru Calablanca offers 187 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 50-cm LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sofitel Baru Calablanca's great beach location gets high marks from our customers. During your stay, you'll be close to National Aviary of Colombia. Enjoy features like free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking
  • For dining with ocean views, stop by Restaurante Calablanca, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 5 outdoor pools
  • Treat yourself to aromatherapy, body scrubs, or massages at the spa
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes a private beach, a steam room, and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • 8.1 mi (13.1 km) from National Aviary of Colombia and 22.2 mi (35.7 km) from San Felipe de Barajas Castle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Sofitel Baru Calablanca you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, a children's pool, and a steam room. Free valet parking is available.

This 5-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurante Calablanca - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante HUMO - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Restaurante Bahía - This poolside restaurant specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
El Manglito Food Truck - This beachfront theme restaurant serves lunch only. Open daily.
La Pergola Roof Top - This rooftop bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Baru Calablanca is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: COP 135000 per person
  • 4 restaurants
  • 3 beach bars, 2 poolside bars, 4 bars/lounges and 1 swim-up bar

Restaurants on site

  • Restaurante Calablanca
  • Restaurante HUMO
  • Restaurante Bahía
  • El Manglito Food Truck
  • La Pergola Roof Top

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bike rentals
  • Bodyboards on-site
  • Canoeing
  • Children's pool
  • Designer shops
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Paddleboards on-site
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-cm LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: COP 690000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 135000 per person
  • Airport shuttle fee: COP 967000 per room (one-way)
  • Pet fee: COP 690000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sofitel Baru Calablanca Hotel
Sofitel Baru Calablanca Cartagena
Sofitel Baru Calablanca Hotel Cartagena

Sofitel Baru Calablanca Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 332 out of 418 reviews" "
Rating 8 - Good. 47 out of 418 reviews" "
Rating 6 - Okay. 22 out of 418 reviews" "
Rating 4 - Poor. 8 out of 418 reviews" "
Rating 2 - Terrible. 9 out of 418 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had the pleasure of staying at this hotel in September, and we couldn't be more satisfied with our experience! Location: The setting is absolutely breathtaking, perfectly situated beachfront. Staff: The staff were incredibly welcoming and attentive. They went above and beyond to ensure that our stay was comfortable and enjoyable, always greeting us with a smile and ready to assist with any request. Food: The culinary offerings were top-notch! Each meal was a delightful experience, with a wide variety of delicious options that catered to every palate. The attention to detail in presentation was very impressive. Especially at HUMO Room: Our room was immaculate, spacious, and beautifully decorated. It provided a relaxing atmosphere that made us feel right at home. Attention to Detail: I was particularly impressed with the meticulous attention to detail throughout the hotel. From the beautifully landscaped gardens to the well-maintained facilities, everything was thoughtfully curated. Cleanliness: The cleanliness standards were exceptional. Every area, from our room to the common spaces, was very clean, which truly enhanced our overall experience. We highly recommend Sofitel Barú to anyone looking for a luxurious and memorable getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catarina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to many hotels this is my top one ! It’s only about 3 years old super modern fantastic views and the staff is amazing !!! My only complaint is they should have no scales in bathroom that’s the only thing that ruined my trip knowing how much weight I gained lol
Stayed 3 nights in Aug 2024

8/10 Good

Luis, Bogota

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel es muy agradable y las opciones de comida y tragos están muy bien. Lo qu eno me gustó fue la experiencia en la playa, hay vendedores y masajistas que acosan a los huéspedes y el hotel no puede hacer nada al respecto, aunque el hotel es una propiedad privada. Me quejé en dos ocasiones pero no resuelven nada, incluso teniendo personas de seguridad en la playa. En mi caso, despertaron a una de las personas que venía conmigo para ofrecer cosas (no respetan a nadie). Por otro lado el servicio en la playa es lentísimo, se demoran hasta media hora para llevar una cerveza y el personal no está pendiente de si la gente necesita algo, le toca uno ir hasta donde ellos. En este punto si se rajan en el concepto de lujo, y el hotel es bastante caro como para no cuidar estos detalles.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shams

Stayed 4 nights in Aug 2024

10/10 Excellent

Felicita

Liked: Cleanliness
Stayed 5 nights in Aug 2024

4/10 Poor

Dallehirys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. The resort is beautiful, the staff is accommodating and very kind. Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Genesis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel property is absolutely beautiful and clean. The cons of the hotel….we were told at check-in that none of the restaurants required a reservation but one (humado). The remaining restaurants were casual and one could just walk in. However, we discovered that was not the case at bahia. The hostess explained that the restaurant was completely full, as was the waiting list. The next day I went to make a reservation with concierge and they told me the restaurant was at capacity, but would place me on a waiting list. I was told that a confirmation text would be sent via whatsapp, but sadly that never happened. Additionally, I decided to check for a reservation with the restaurant and they told me that I should be making the reservation with concierge, but they were able to give me their last reservation at 8:30! We arrived an hour earlier hoping they may be able to seat us, but the unaccommodating hostess told us it was not possible. The hostess was condescending and has no interest in helping. The service at the hotel overall is horrible. Not only does it take a while to receive your check, but they do not check on you at all. The best service we had was from Diego at Bahia, but perhaps that was only because it was late and they wanted to close. The only other great service we received was at the adult pool from Jorge and at the spa. Otherwise, all the remaining services were disappointing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Giselle, Cape Coral

Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in May 2024

8/10 Good

xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

C Sanchez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Colombia
Stayed 4 nights in Jul 2024

10/10 Excellent

Javier

Stayed 3 nights in Jul 2024

10/10 Excellent

aaron

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Amazing service, facilities, and overall experience. I highly recommend it for a wonderful vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana, Chevy Chase

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, family friendly, quiet and relaxing, amazing food
Stayed 4 nights in Jul 2024

10/10 Excellent

Grace, Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff however travelers be aware it is VERY expensive. The cost of food and drinks are above and beyond Colombias standard pricing. Spent 1k for a 2 day stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

gonzalo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel con servicio y comida excelente!!! Si tuviera q decir algo a corregir sería q tiene muy muy pocos opciones para divertirse o escuchar música ( poco y muy limitado…solo una opción en el rooftop bar y con música cubana ???????? En serio ? En Colombia? Con los grandes artistas q ustedes tienen…) Por lo demás repito todo muy muy bueno solo q por eso no estaría más de 2 o 3 dias
Stayed 2 nights in Jun 2024

2/10 Terrible

Marie, Briarcliff Manor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very poor experience! This is not for an US American or for a sophisticated traveler. I’ve stayed at other Sofitels but this does not compare . Customer service is lacking 1) charged double for dinner meal. Paid in cash 700,000 peso meal and then got charged apparently they claimed that they never received the cash. We asked to check cameras , but without showing us the camera footage , they claimed I never left the money. Why would we ask to check cameras if we were lying 2) Room was musty And wet we asked to change rooms , but instead was given a humidifier . We had to empty out all the water twice in a Night 3) we asked for an extra room for a our daughter ( I was me & my 2 young adult kids), apparently they didn’t have an additional room , but despite the original cost of the room at $369. They charged us $250 for extra person for a 1 bed room and did not offer any additional towels, or bedding , until we requested later that night 4) The English of management staff is poor. A rare person would have some mastery of the language , but far & few. If you are not fluent in Spanish , you will struggle . This eliminates many international travelers , where English is the main world language and at a high end so called 5 star establishment like Sofitel, one should expect international communication amenities The outdoor facility is clean and views are nice , but if your not a local traveler this is not the place for you
Stayed 1 night in Jul 2024

10/10 Excellent

fernando, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent service
Stayed 2 nights in Jun 2024

2/10 Terrible

antonios

Stayed 1 night in Jun 2024

10/10 Excellent

ITALO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept and exceptionally clean. Staff was amazing, very attentive and friendly. I specifically loved the cooling towels that smelled amazing and very refreshing. Breakfast was the best, special thank to Willian at Calablanca and Sebastian at the beach for going above and beyond to unsure we had everything we wanted. The most amazing time in Barú!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rebekah Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel we’ve ever stayed! The staff went above and beyond for us in every restaurant, bar, housekeeping, concierge. We highly recommend Sofitel BARU!
Stayed 6 nights in Jun 2024