Santa Catalina Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Catalina Hotel

Pool
Bar (on property)
Front of property
Bar (on property)
Suite, 1 King Bed, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • San Pedro Claver Church and Convent
    3 min walk
  • Clock Tower
    4 min walk
  • Bolivar Square
    4 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Santa Catalina Hotel

Hotel with free breakfast, steps from Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge, and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Our customers tell us they can't get enough of the pool at Santa Catalina Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from Clock Tower and 6 minutes by foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Catalina Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Gran Inka - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Gran Inka

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Santa Catalina Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Santa Catalina Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 819 reviews" "
Rating 8 - Good. 156 out of 819 reviews" "
Rating 6 - Okay. 57 out of 819 reviews" "
Rating 4 - Poor. 21 out of 819 reviews" "
Rating 2 - Terrible. 18 out of 819 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was super clean, very friendly staff. Very safe, shopping and dining in walkable distance.
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro, Elmwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Very clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice place, service was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Shirley, Bronx

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a person that travels to a lot of places in South America, this hotel is one that I would not recommend. The rooms were dark and gloomy. When you took a bath the water would get out and the floor tiles would be so wet I almost fell two times coming out of the shower. The service was horrible, it felt like I was in a shelter. The service on the roof top was awful, before you even ordered something the waiter just wanted to know the room number and was not even curious to ask me what I needed first. I expected more from this hotel especially because of the location it was at, I recommend you spend your money at another hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aleah Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, great restaurant, wonderful rooftop pool/bar/views. Convenient and walkable.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a great expirence staying there. The staff was awesome, rooms good, food great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Wilder, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service s
Stayed 4 nights in Jul 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Carolina Lopez, Colorado Springs

Stayed 6 nights in Jul 2024

10/10 Excellent

Rocio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great customer service.
Stayed 3 nights in Jun 2024

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, great location, great value, great style
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael, New Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, sitting at the center of a vibrant historic area full of life.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to most shopping and restaurants
Stayed 4 nights in Jun 2024

10/10 Excellent

Hernan P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 7 nights in Jul 2024

8/10 Good

Taijahnai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed the property, the staff was nice and check in was seamless. If you stay I highly recommend eating at the bar and getting the Locura de coco for dessert, it is soooo good and I regret not getting it again before I left💔.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2024

6/10 Okay

Juanny

Stayed 4 nights in Jun 2024

10/10 Excellent

Violeta

Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was excellent from the staff, to the food and everything else in between. Would definitely come back again and would recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

PAULO

Stayed 2 nights in Jun 2024

10/10 Excellent

Rosmery, Parkland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was awesome.
Stayed 4 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024