We came here with a group of 9 for a bachelor party. Overall a great house!! Here's my reviews:
Pros:
1) 24/7 staff. Both the day crew & the single-man night crew were exceptional. We never felt crowded by them being there, in fact we loved that there was someone on the property at all times in case we needed anything day or night.
2) Secure & Safe location: Food, drinks, groceries were all less than 5 minute walking distance. We even walked to the clock tower area a few times during our stay. Not once did we worry about walking through the streets (even at 3 am), nor did we worry about our belongings back at the house. Shoutout to Kevin for keeping us entertained & making sure we got everything we needed!
3) Daily Breakfast: Since we were out pretty much every day, it did not make sense for us to buy the daily Lunch & Dinner plates at the house. However, the house comes included with daily breakfast. Every morning, the day staff (Maria & Isa) would cook us a fantastic breakfast complete with eggs/meat, toast, fruits, juice & coffee. They would wait until every last one of us ate.
4) Cleaning: Every day we all left the house around the same time (10-11am). This is when the staff would clean up after us. Every day we would come back to a perfectly spotless house.
5) Internet & TV: The entire house was covered under their network, did not lose service at all and it was high speed. Didn't need to watch too much TV but there were flat screens in every room!
6) A/C: All rooms had perfectly working ACs along with ceiling fans. This was a major thing to have ask it can get sometimes uncomfortably hot during the day. The only rooms that didn't have AC was the common room where we ate breakfast (but we managed and still ended up hanging out there anyways).
Now onto the cons. There are not many and I would still recommend this house to anyone:
1) House charges: we did not realize or told that the water/beer in the fridge was for sale only. It would have be nice to have been told this in advance. Also the fridge did not work fully, we had to keep our beverages in the freezer.
2) Pool area: The pool seemed slightly larger in the pictures vs. reality. We still loved the pool area and used it heavily, however the space was tight & could only fit 3-4 people without overcrowding the area. We did have to constantly clean this weird mass of white bubbles that formed in the pool.
Cannot thank Carlos, Maria & Isa, and Kevin enough for a wonderful time!