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InterContinental Cartagena De Indias by IHG

4.0 star property

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Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free pool cabanas, pool loungers
Room amenity
Exterior
Outdoor pool, free pool cabanas, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Castillo Grande Beach
    ‪10 min walk‬
  • Clock Tower
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart Room)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart Room)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

  • Beach view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, City View (Bay View, Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View (Bay View, Smart Room)

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

  • Bay view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Room amenity

Grand Suite (Ocean)

  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Ocean View (Smart Room)

  • Beach view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, Accessible

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • Ocean view
  • 159 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean, High Floor)

Suite, 1 King Bed (Ocean, High Floor)

Suite, 1 King Bed (Ocean, High Floor)

  • Ocean view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart Room)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Queen Beds, City View (Smart Room)

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

InterContinental Cartagena De Indias by IHG

Family fun on the beach, with outdoor pool, near Clock Tower
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias by IHG's full-service spa.
InterContinental Cartagena De Indias by IHG offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
Our customers tell us they can't get enough of InterContinental Cartagena De Indias by IHG's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Bocagrande Beach. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bocagrande Beach and 6 minutes by car from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
InterContinental Cartagena De Indias by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
InterContinental Cartagena De Indias by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 48,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: COP 48000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cartagena De Indias by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

InterContinental Cartagena De Indias by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 768 out of 1009 reviews
Rating 8 - Good. 150 out of 1009 reviews
Rating 6 - Okay. 43 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karol, Tampa

Travelled with partner
Liked: Amenities
Exelente hotel muy buena atención super limpio se lo recomiendo
Stayed 3 nights in Jan 2025

10/10 Excellent

Korina Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. AC broke down our last day, but they gave us an option to move to a sister hotel and gave us a discounted rate for the remaining nights.
Stayed 5 nights in Dec 2024

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was freezing cold for days and the shower had a big hole above, no rags provided to take a shower and the beds was not queen size more like full.
Stayed 3 nights in Jan 2025

6/10 Okay

James, Lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff and restaurant for breakfast was great. View from our room was poor. Shower never warmed to a comfortable temperature. Beds made noise with any movement
Stayed 1 night in Jan 2025

10/10 Excellent

Mario Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Clean restaurants close to hotel and staff friendly and willing to help all the time
Stayed 7 nights in Jan 2025

10/10 Excellent

Elizabeth, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in Bocagrande, it felt safe and the views are nice. Only downfall was some staff that have attitudes and were very unprofessional , ordered a burger and it wasn't cooked as asked and when sent back the chef came out to see who sent the burger back and stared at us as if he was upset and left slamming the door, you would of thought at that point as if he was paying for the burger himself. I stay in IHG properties 5 or more times throughout the year and never experienced anything like that. So we just ate out instead at that point. Overall besides that mishap i do recommend this property, the breakfast was also great and most of the small was friendly.
Stayed 5 nights in Jan 2025

8/10 Good

Moustafa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast buffet was awful. Dinner was terrible bread is stale. Most of the staff does not speak any English. I would never return. The chefs act like they’re making a masterpiece and they’re making sex pancakes.
Stayed 5 nights in Jan 2025

10/10 Excellent

samantha

Stayed 1 night in Jan 2025

6/10 Okay

Johana

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
The best.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jovan Marquis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the InterContinental Cartagena De Indias, and I can confidently say it exceeded all my expectations! From the moment I arrived, the friendly staff made me feel welcomed. The bell hops, front desk, and concierge were attentive and always ready to assist with a smile. The service at the bar and pool area was top-notch. I want to give a special shoutout to Fabian, who was an awesome server, and Stephanie, the hotel supervisor on duty, who went above and beyond to ensure a fantastic experience. The breathtaking sunsets at the infinity pool were truly a highlight of my stay—one of the most beautiful sights I’ve ever witnessed! My room was immaculate and offered an amazing ocean view that I found absolutely delightful. Each morning began with a delicious breakfast featuring a wonderful variety of local dishes and staple breakfast items. It was a great way to start each day! The hotel's location couldn't be more convenient. With the beach just steps away, a casino only a 3-minute walk, a shopping mall nearby, and an array of restaurants, there's plenty to explore within walking distance. The only slight downside was the parking—it was a bit confusing at first as it's located in the garage of the mall, but the rates were very reasonable, especially if you're going in and out frequently. Overall, my stay at the InterContinental Cartagena was fantastic, and I highly recommend it to anyone visiting the area!
Stayed 4 nights in Jan 2025

10/10 Excellent

Anika S

Stayed 4 nights in Jan 2025

10/10 Excellent

juan d

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property but well maintained
Stayed 5 nights in Jan 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A truly one in a lifetime experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Tammi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and pool area views were amazing . The staff was very nice and tried to accommodate all your needs . The issue by the pool every day was not enough chairs by the pool . Javier by the pool area was very accommodating every morning at breakfast and always with smiles! I think the staff can use more help at the pool as it would take some time to place an order or order a drink . Great central location close to the Center and Wall with tons of food options and things to do . Recommend tour to Bora Bora as the beach across the street is not appealing . I would return, the room was very clean and comfortable with ocean views .
Stayed 7 nights in Jan 2025

10/10 Excellent

Jerilyn

Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , clean , and safe hotel .
Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar Rafael

Stayed 4 nights in Jan 2025

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked the property and most of the staff. I did have a friend that was from there and they would not let him to my room. It was very inconvenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I liked this hotel a lot. Rooms were nice, beds comfortable, location was good and staff was polite and helpful. It was extremely hard to get a chair by the pool— guests would grab a towel at 7 am, lay it on a chair, then disappear for hours, leaving no chairs for anyone else. I understand that this may be difficult to monitor, but when there are such a limited number of chairs and they are all taken by 7 am with no one sitting on them (I viewed this multiple days from my window) there needs to be a solution. The public beach across from the hotel isn’t it—it is teaming with vendors constantly harassing (even physically grabbing) beachgoers. Aside from these things, the hotel was very nice!
Stayed 7 nights in Jan 2025

10/10 Excellent

rafelina

Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

4/10 Poor

Canan

Liked: Cleanliness

The worst Intercontinental experience.

Check in process was the worst. There were two staff who were not helpful and very rude. (Probably we saw the rudest ones! Because there were nice people at the reception during check out)The amount we paid definitely did not worth to stay there. Although they should have been upgrade us due to my status with Hotels.com, they gave a basic room and disturbed us 4 times in 1 hour with phone calls and staff's door knocking for no reason! This was my worst experiences with Intercontinental Group hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi D

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps away from Beach! Great staff!
Stayed 4 nights in Dec 2024