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Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Economy Double Room without window, First Floor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Alejandria. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.

  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Clock Tower and Walls of Cartagena
  • Airport shuttle service available for a fee

Hotel Santa Alejandria ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Santa Alejandria

Everyone (1)
3 out of 5

Kiva hotelli, mutta henkilökunta ei ole hyvä

Hotelli on kiva ja hiljainen, kiva parveke ja huone siisti, mutta hotellin henkilökunta valehteli ja ei pitänyt lupauksiaan, eikä auttanut tarvittaessa.

Posted by , from S on 25 Feb 2017

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Comment from Hotel Management

28 Feb 2017 by Reservas

Estimado Señor(a), Reciba un Cordial Saludo. Como usted sabrá somos un hotel pequeño que trata de dar el mejor servicio dentro de todas las posibilidades que tenemos. Pedimos disculpas por la promesa no cumplida y nos gustaria confirmar cual fue esta promesa hecha ya que si fue nuestro error nos gustaria tomar los corectivos y tratar de no volver a cometerla. Cordialmente, Marilyn M. y Staff

Property Features

Hotel Santa Alejandria offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Hotel Santa Alejandria also features room service (during limited hours), a front desk safe, and a microwave in a common area. Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Santa Alejandria offers 14 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Hotel Santa Alejandria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • Cashless transactions are available
  • No lifts
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Alejandria Cartagena
  • Hotel Santa Alejandria
  • Santa Alejandria Cartagena
  • Santa Alejandria
  • Hotel Santa Alejandria Hotel
  • Hotel Santa Alejandria Cartagena
  • Hotel Santa Alejandria Hotel Cartagena

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.