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Hotel Playa Club

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Playa Club

Porch
Superior Suite | Living area
Lobby
Outdoor pool, pool loungers
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Ave San Martin No 4-87, Cartagena, Bolivar, 130001
  • Centro Comercial Nao
    1 min walk
  • Bocagrande Beach
    2 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    21 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Playa Club

Beach fun in outdoor pool, near Bocagrande Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar, a business center, and a meeting room.
Hotel Playa Club offers 80 air-conditioned accommodations with laptop-compatible safes. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Playa Club. During your stay, you're just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine and ocean views while dining at RESTAURANTE BAR LA PLAYA
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from Bocagrande Beach and 6 minutes by car from Clock Tower
  • Cats and dogs welcome for free
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Playa Club.

This 3-star Cartagena hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.
RESTAURANTE BAR LA PLAYA - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered extended parking on site (COP 15000 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • RESTAURANTE BAR LA PLAYA

Things to do

  • Designer shops
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Entertainment

  • 55-inch LED TV
  • TV channels

Food and drink

  • Fridge

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: COP 15000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Playa Cartagena
Playa Cartagena
Hotel Playa Club Cartagena
Playa Club Cartagena
Hotel Playa Club Hotel
Hotel Playa Club Cartagena
Hotel Playa Club Hotel Cartagena

Hotel Playa Club Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 229 reviews" "
Rating 8 - Good. 83 out of 229 reviews" "
Rating 6 - Okay. 42 out of 229 reviews" "
Rating 4 - Poor. 20 out of 229 reviews" "
Rating 2 - Terrible. 11 out of 229 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

robertino

Stayed 3 nights in Sep 2024

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The smell in the rooms and in the washrooms are not good
Stayed 2 nights in Sep 2024

4/10 Poor

Escarlett

Travelled with group
they do not have a cart or staff to help us with our suitcases, there is no parking, the guest in front of us very noisy. They do not have any sitting in front of the hotel..there is a coffee shop that has chairs and tables however at 9pm, they are removed. So either we go to the room or we standup..as.tourist we are use to sit in front of the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Yesenia

It was a nice place to stay and the breakfast was good
Stayed 5 nights in Mar 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good place to visit Great pools spa food beach ok Safe area Good breeze
Stayed 1 night in May 2024

10/10 Excellent

Victor Leandro Ortiz

Liked: Amenities, property conditions & facilities
Good places
Stayed 3 nights in Apr 2024

2/10 Terrible

Ana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelling a public bathrooms and dogs barking a lot every single night.
Stayed 4 nights in Apr 2024

4/10 Poor

Owen

Travelled with group
Disliked: Staff & service, amenities
Staff did not have rooms ready on time at check in. Also did not provide the proper amenities that the room was paid to have. Furthermore, staff psid no attention to questions and requests made to this booking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Faber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer 🥇❤️🏆💎
I felt like I was at home, very clean and comfortable, delicious breakfast. The customer service people are very friendly. I loved this place. It is very close to all the activities. They also have tours within the hotel for you to choose from. I will definitely return to this hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs to be in a central area. Room was large and clean
Stayed 3 nights in Jan 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool and beach area are great. Good location. Luz at reception was very courteous and helpful. Travel desk staff was also very informative.
Stayed 5 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property is very old with limited conditions in the rooms. The air conditioning is working though movements sensor and when we are sleeping not working
Stayed 4 nights in Dec 2023

10/10 Excellent

Ivan

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Disliked: Cleanliness
Roach activity observed made me feel very uncomfortable especially at night
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good hotel, staff can improve their costumer service.
Stayed 5 nights in Sep 2023

4/10 Poor

Enrique

Travelled with family
Disliked: Amenities, property conditions & facilities
Old hotel. Telephone not working. Shower won’t drain. Small bathroom. They fix the phone and shower. It’s just a old hotel. Breakfast just average low. They take away the towels and we have to wait till they wash them to get them back. TV only have maybe 5 channels to watch. Workers are nice.
Stayed 4 nights in Jul 2023

8/10 Good

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good experience in the customer service. We were happy with our stay however, the pictures on the website did not match the pool and the room but they were ok. Breakfaat was excellent and the drinks at the bar were good.
Stayed 2 nights in Jul 2023

2/10 Terrible

luis

Stayed 1 night in Mar 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel pequeño pero muy conveniente. El área de la piscina es muy acogedora. Puedes ver el mar mientras disfrutas de la piscina. El desayuno es muy variable. La habitación, con vista a la calle principal, fue bien comida. Tiene ducha de agua caliente y un mini bar.

8/10 Good

Hilda

Stayed 4 nights in Oct 2022

2/10 Terrible

Rowan

Disliked: Staff & service
Racism among staff to the highest they all need proper training
Stayed 9 nights in Aug 2022

6/10 Okay

Eric

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Ok no ac
AC no work. Good breakfast. Older slower used worn.
Stayed 1 night in Jul 2022

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book or cancel your current booking. RUN!
Without exaggeration this the worst hotel stay I have ever had. We stayed two nights but almost left after the first. The property is physically falling apart, the lobby was very humid, despite covid numbers still being high around the world, Colombia recently and partially relaxing its entry requirements for foreigners, this hotel gave zero care for physical distancing, masks, or evidence of cleaning in common spaces starting at check in. The room has ants and roaches (we even killed two cockroaches and housekeeping made the beds but left the dead roaches!), there was clear evidence bugs had been smashed on the wall prior to our stay as well. The bathroom was so small it didn’t fit a 5’6 person facing forward on the toilet, the bathroom floor was 3 different heights in places that didn’t make sense, the door had mold, and there where holes in tiles. 1 bed was very hard, the other was sinking like an air mattress. Breakfast was coffee,bread, & runny eggs. The room was so small opening two suitcases took all the free space on the floor. Furniture was out of date and not luggage friendly. Any hostel I’ve stayed in across Europe or Asia is far surperior. The tiny hotels in the mountains of Colombia were far nicer which was shocking considering the location. If you are used to US or European standards stay at the intercontinental a couple doors down. The only nice thing I can say is at least the AC in the room worked and the shower had warm water.
Killing roaches in the bath room, they were in the sleeping area on arrival too.
Very uncomfortable
No space to move or comfortably dress or use the toilet
Stayed 2 nights in Jul 2022