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OZ Hotel Luxury

3.5 star property
VIP Access

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Photo gallery for OZ Hotel Luxury

Porch
Premium bedding, down duvets, minibar, in-room safe
Sun deck
Free daily buffet breakfast
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 5 #2 14, Cartagena
  • Bocagrande Beach
    ‪2 min walk‬
  • Castillo Grande Beach
    ‪9 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

OZ Hotel Luxury

Hotel with free breakfast, steps from Bocagrande Beach
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
OZ Hotel Luxury offers 43 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The free breakfast at OZ Hotel Luxury gets high marks from our customers. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Bocagrande Beach and 6 minutes by car from Clock Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly OZ Hotel Luxury. A complete renovation of OZ Hotel Luxury was completed in June 2024.

This 3.5-star Cartagena hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
OZ Hotel Luxury has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OZ Hotel Luxury

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel OZ Luxury
OZ Hotel Luxury
OZ Hotel Luxury Hotel
OZ Hotel Luxury Cartagena
OZ Hotel Luxury Hotel Cartagena

OZ Hotel Luxury Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 634 out of 847 reviews
Rating 8 - Good. 146 out of 847 reviews
Rating 6 - Okay. 39 out of 847 reviews
Rating 4 - Poor. 10 out of 847 reviews
Rating 2 - Terrible. 18 out of 847 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
There’s plenty of eateries and shopping all around. Money exchanges and the beach is a walk across the street. The only negative is there’s rampant beggars and peddlers trying to sell stuff or asking for money. It’s cool to help but it gets to be much when you just want to enjoy the views from the patio.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Cartagena
We had a great time at the OZ Hotel. We were initially booked for Oz Hotel Luxury, but we were upgraded to a larger room and bed and at the OZ Hotel. Every morning we were provided with a great breakfast buffet and a very attentive staff. The staff is excellent at the hotel, and we received beyond excellent service each day. The hotel is in a great location with great restaurants around.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fonsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no parking around
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramakrishna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a overall wonderful experience with hotel, highly recommend this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Betsabe

Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

6/10 Okay

Sean

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Good service. Poor room quality
Well I complained about the room initially because it was supposed to be an upgrade to a junior suite. I upgraded to a slightly bigger room but it was not the size of any junior suite. Essentially it was a standard room but the room amenities were good. Air quality was poor and I had complained twice without any resolution so I got frustrated and dealt with the issue. There was a clear odor of mold in the room. Room 113.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maripili

Stayed 4 nights in Dec 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and super helpful staff; we also received a free upgrade. Great experience overall!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great easy to get a cab and the hotel itslef is luxurious. The breakfast is great.
Stayed 4 nights in Dec 2024

6/10 Okay

Ruby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved everything about the service, only problems were there was practically no hot water. After a long day of walking or being out in the town, we never could get a hot shower. We would let the shower run for 5 minutes like they said but it never got hot, not even luke warm. We also had a leak under the bathroom sink that they would fix but then the leak would return and water would be all over the floor when we'd wake up in the morning.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Colombian and American dining facilities were nearby. Local markets and a sipping mall were nearby. The beach was 2 blocks away and beautiful. The hotel was perfect, accept there wasn’t a ton of hot water. However, when I return to Colombia, I will stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and the hot tub in the room.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time here highly recommend
Great hotel situated a 5 minute walk from bocagrande beach Decent size room with big beds Good wifi Lovely hot shower ( not always the case in south america) No pool but their sister hotel has a lovely Terrace area to relax after a days activities in cartagena Breakfast fairly basic but adequate Hotel is guest friendly Special mention to the lovely Maria , wonderful Andrea & Beautiful Sheyla who all spoke great english
Stayed 9 nights in Dec 2024

10/10 Excellent

Vivian

Stayed 1 night in Nov 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and brand new rooms. Close to lots of things in cartagena and 3 min walk to the beach.
Stayed 7 nights in Dec 2024

10/10 Excellent

Manoj

Stayed 3 nights in Dec 2024

8/10 Good

Kiywana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is nice . The property was clean and in a convenient location. Everything food wise was walking distance . At max a 15min walk.
Stayed 5 nights in Dec 2024

10/10 Excellent

osvaldo

Stayed 4 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
very good service
Stayed 4 nights in Dec 2024

4/10 Poor

Thomas N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moved to lesser location
I was moved to another location not to my satisfaction!!!
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Vacation
This was my 2nd stay here and it was amazing! They are very accomodating. I referred a friend to stay and he liked it as well. When I go to Cartagena, this will be my 1st option. The staff was friendly and nice. It was an enjoyable experience.
Stayed 4 nights in Dec 2024

8/10 Good

Thomas, pompano beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful. The room is really nice and modern.The breakfast buffet was well done. They could use a tour desk. A pool would have been nice but for the money the hotel is worth it. All in all I will return next time I'm in Cartagena
Stayed 5 nights in Dec 2024

10/10 Excellent

Oscar Andres Carrillo, White plains

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were amazing except the newer staff wasn’t that helpful. The veteran staff was great and will come back because of them. Girls at the front desk were drop dead gorgeous.
Stayed 7 nights in Dec 2024

10/10 Excellent

Felipe, Ave Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, good food , clean place amd great area
Stayed 4 nights in Oct 2024